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Mac Forum / Applications / Internet Explorer / January 2004



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My IE 5 died!

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dieforme - 26 Jan 2004 22:25 GMT
Yesterday I was using Internet Explorer 5.2 on my powerbook.  I logged
off, went away, and came back an hour later intending to log on again.
But now, everytime I launch IE, a dialog box instantly appears
telling me that "Internet Explorer has unexpectedly quit."  What is
going on?  I have downloaded the upgrade, thrown out theold IE and
completely re-installed it, but nothing is solving this problem.  Has
anyone seen this before?  Thanks in advance.
Richard Grieve Mac MVP - 26 Jan 2004 23:08 GMT
> Yesterday I was using Internet Explorer 5.2 on my powerbook.  I logged
> off, went away, and came back an hour later intending to log on again.
[quoted text clipped - 3 lines]
> completely re-installed it, but nothing is solving this problem.  Has
> anyone seen this before?  Thanks in advance.

Try to delete the following...

~/Library/Caches/MS Internet Cache
~/Library/Preferences/com.apple.internetconfig.plist
~/Library/Preferences/Explorer/History.html

Ricky
dieforme - 27 Jan 2004 19:47 GMT
> > Yesterday I was using Internet Explorer 5.2 on my powerbook.  I logged
> > off, went away, and came back an hour later intending to log on again.
[quoted text clipped - 11 lines]
>
> Ricky

Thanks, ricky.

I deleted the first two and that did the trick.  If anyone ever has
the time, I would be interested in knowing what happened.
Thanks again.
Mhawkin - 28 Jan 2004 00:48 GMT
Thank as well Ricky
I had the same problem, what is going on?

> > > Yesterday I was using Internet Explorer 5.2 on my powerbook.  I logged
> > > off, went away, and came back an hour later intending to log on again.
[quoted text clipped - 17 lines]
> the time, I would be interested in knowing what happened.
> Thanks again.
Richard Grieve Mac MVP - 28 Jan 2004 11:07 GMT
> Thank as well Ricky
> I had the same problem, what is going on?
[quoted text clipped - 20 lines]
>> the time, I would be interested in knowing what happened.
>> Thanks again.

It can sometimes be the case that IE does not shut down "gracefully" in
which case the preference file that controls this application
(com.apple.internetconfig.plist) may become corrupt.  The next attempt to
launch IE results in a call being made to this corrupt preference file,
which does not respond as expected and so the application does not launch.

Alternatively (or in addition) a file may have become corrupt within the MS
Internet Cache folder, the resource that stores some temporary files that
allows you to browse pages you've been to before more quickly than if you
were loading them for the first time.  As a housekeeping measure, I usually
delete the contents of my MS Internet Cache folder on quite a regular basis,
you'll find that doing this will have no negative impact on your general
Internet experience.

I can't be much more specific than that really - things go wrong sometimes.
Be prepared and you'll be OK.

Ricky
 
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