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Mac Forum / Applications / Internet Explorer / November 2003



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Crashing IE 5.2.3 on iMac

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Alec Glaskin - 28 Nov 2003 18:15 GMT
Any attempt to access an Online Bank that I have been successfully using for
months crashes IE 5.2.2 and 5.2.3 on my iMac G4 under System OS X 10.2.2

The technical support people at the bank cannot solve the problem. They have
suggested that my version of IE is corrupt and I have reinstalled several
times to no avail.

Strangely I am allowed access if I use IE 5.1.7 under Classic OS 9.2 on the
same machine.

I have no problem in accessing any other site, including two other online
banks under OS X.

Their appears to be some security blockage with 5.2.2 and 5.2.3 out of the
blue.

One suggestion has been to do a Clean Install of 5.2.2

How do I do this?

Any help appreciated

Eljah80
Cody L. - 30 Nov 2003 01:46 GMT
You could try Apple's Safari, which is available at
http://www.apple.com/safari/download/ but I would say try deleting all
all signs of IE first (to clean install).. but remember to have another
browser handy thats either than IE, type "?" and "F", and type in IE
(make sure Macintosh HD is selected) and press search, and delete stuff
like "IE Cache", IE Preferences, etc, just leave stuff like your
favourites alone as well as the classic version of IE, then do the same
thing but search for "internet explorer", delete some of the stuff.. but
remember that just because they may have the word "IE" in it, doesnt
mean its released to IE (such as if its like iMovie ;)), I did this
about a year ago and reinstalled IE (installed it by using the backup
browser to download IE), hopefully this helps, you could also try
updating your computer to Mac OSX 10.2.8 (the most recent update for OSX
10.2) if you have something faster than dialup.
-cody

> Any attempt to access an Online Bank that I have been successfully using for
> months crashes IE 5.2.2 and 5.2.3 on my iMac G4 under System OS X 10.2.2
[quoted text clipped - 19 lines]
>
> Eljah80
 
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