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Mac Forum / Applications / Internet Explorer / September 2007IE 5.2.3 won't launch
I can't get IE 5.2.3 to launch. I'm running OS 10.3.9 on a 15" PowerBook G4. Relevant observations: I have two "accounts" on this computer. IE launches successfully on one, but when I "switch desktops", IE won't launch on the other. 2 to 3 seconds into the launch, it prematurely quits. I may never have launched IE on the problem desktop (I don't use it much). I notice in the Preferences folder in the Home folder for the problem desktop, there is NO preference file for IE (com.microsoft.explorer.plist). There IS an Explorer folder. There is NO MS Internet Cache folder in the Caches folder. I've tried removing the com.apple.internetconfig.plist file, removing the Explorer file, repairing permissions, moving the preference file from the other desktop into the problem desktop. Nothing works. Seems the oddest thing is the lack of a preferences file (of course, there IS a preferences file in the Home folder library of the desktop where IE works). Any clues, anyone? > I can't get IE 5.2.3 to launch. I'm running OS 10.3.9 on a 15" > PowerBook G4. Relevant observations: > > I have two "accounts" on this computer. IE launches successfully on > one, but when I "switch desktops", IE won't launch on the other. 2 to > 3 seconds into the launch, it prematurely quits. It must be the preferences then. > I may never have launched IE on the problem desktop (I don't use it > much). I notice in the Preferences folder in the Home folder for the > problem desktop, there is NO preference file for IE > (com.microsoft.explorer.plist). There IS an Explorer folder. There is > NO MS Internet Cache folder in the Caches folder. That's really weird. I don't see why that would be. There might be a problem witht he Explorer folder,. you can trash it and try again. Out of curiosity, I wonder what would happen if you copied the .plist and Explorer folder from the other session and tried launching it again, > I've tried removing the com.apple.internetconfig.plist file, removing > the Explorer file, repairing permissions, moving the preference file > from the other desktop into the problem desktop. Nothing works. Seems Hum, I see you tried that already, > the oddest thing is the lack of a preferences file (of course, there > IS a preferences file in the Home folder library of the desktop where > IE works). It really muist be a pref in this account that intereferes. You could try moving more rpef files to a temporary folder to see if it helps. It could be some of the com.appl plists that control something that Explorer needs (a wild guess I know, but it has to be something like that). You wouldn't by any chance have a different se of items in ~/Library/Internet Plug-in ni the two accounts?? An Input Manager maybe?? Corentin  Signature--- Mac:MS MVP http://www.cortig.net/wordpress/ --- http://www.mvps.org - http://mvp.support.microsoft.com MVPs are not MS employees - Les MVP ne travaillent pas pour MS Remove "NoSpam" to e-mail me - Retirez "NoSpam" pour m'écrire > It really muist be a pref in this account that intereferes. You could > try moving more rpef files to a temporary folder to see if it helps. [quoted text clipped - 7 lines] > > Corentin I tried removing all but the Explorer sub-folder from the Preferences folder, and restarting. IE still failed to open. When IE attempts to open, the blue startup window appears briefly, for 2-3 seconds. Then I notice a small window starts to open above the startup window for a split second before it crashes. The small window looks more like a warning or error message type window. The Plug-in folders on both desktops are empty. I also set up a new user account to test IE. It failed to open in the new account, exhibiting the same behavior. > I also set up a new user account to test IE. It failed to open in the > new account, exhibiting the same behavior. Any chance it could be a directory damage issue?? Did you check the hard drive lately (you can always boot on your MacOS X install DVD and use DiskUtility from there to make some repairs if need be). Corentin Signature--- Mac:MS MVP http://www.cortig.net/wordpress/ --- http://www.mvps.org - http://mvp.support.microsoft.com MVPs are not MS employees - Les MVP ne travaillent pas pour MS Remove "NoSpam" to e-mail me - Retirez "NoSpam" pour m'écrire > Any chance it could be a directory damage issue?? Did you check the hard > drive lately (you can always boot on your MacOS X install DVD and use > DiskUtility from there to make some repairs if need be). > > Corentin I repaired the directory with DiskWarrior, then repaired permissions. No change. I also downloaded a fresh copy of the IE 5.2.3 application, thinking there might be a corruption in the app. Now NONE of the user accounts open IE. > I repaired the directory with DiskWarrior, then repaired permissions. > No change. > > I also downloaded a fresh copy of the IE 5.2.3 application, thinking > there might be a corruption in the app. Now NONE of the user accounts > open IE. There is something awfully wrong. I suspect something used by Explorer in the System is corrupted (since it is not somethign in the User accounts themselves). I have never seen that before (and I can run explorer on a MacPro). Do you have any other app (possibly Internet-related) that also misbehaves? Corentin Signature--- Mac:MS MVP http://www.cortig.net/wordpress/ --- http://www.mvps.org - http://mvp.support.microsoft.com MVPs are not MS employees - Les MVP ne travaillent pas pour MS Remove "NoSpam" to e-mail me - Retirez "NoSpam" pour m'écrire > There is something awfully wrong. I suspect something used by Explorer > in the System is corrupted (since it is not somethign in the User [quoted text clipped - 5 lines] > > Corentin No other applications are misbehaving. I very much appreciate your time and help. Craig > No other applications are misbehaving. I very much appreciate your > time and help. :-\ I realy don't know what it would be then. COuld you try deactivating Internet Plug-ins in /Library then?? Maybe one fo them makes the app crash. Do you get crash logs? (and if yes, the log might share some indications on what's causing all this). Corentin Signature--- Mac:MS MVP http://www.cortig.net/wordpress/ --- http://www.mvps.org - http://mvp.support.microsoft.com MVPs are not MS employees - Les MVP ne travaillent pas pour MS Remove "NoSpam" to e-mail me - Retirez "NoSpam" pour m'écrire > Do you get crash logs? > (and if yes, the log might share some indications on what's causing all > this). > > Corentin No, I don't find any crash logs connected to IE, in either account. Craig > > Do you get crash logs? > > (and if yes, the log might share some indications on what's causing all [quoted text clipped - 3 lines] > > No, I don't find any crash logs connected to IE, in either account. Weirder and weirder.... Anything showing up in the Console when you try to launch the app?? Corentin Signature--- Mac:MS MVP http://www.cortig.net/wordpress/ --- http://www.mvps.org - http://mvp.support.microsoft.com MVPs are not MS employees - Les MVP ne travaillent pas pour MS Remove "NoSpam" to e-mail me - Retirez "NoSpam" pour m'écrire > Anything showing up in the Console when you try to launch the app?? > > Corentin Hi, Corentin. I'm back from a long weekend. Once again, I appreciate your time and patience. No, nothing shows up in the Console when I try launching IE. There are no new line items. Corentin: I finally found an answer that works: You suggested it several posts ago, and I missed it, thinking I had done it earlier. There's another Internet Plug-Ins folder in the main Library folder, which I ignored earlier. By temporarily removing all the files in that folder, IE starts up again. Oddly enough, after moving all the files back in place, IE STILL starts up. Apologies missing the suggestion earlier. Thank you for your time and attention. Craig > Corentin: > [quoted text clipped - 7 lines] > Apologies missing the suggestion earlier. Thank you for your time and > attention. Craig, I'm really happy you found the solution to your problem :-) Corentin Signature--- Mac:MS MVP http://www.cortig.net/wordpress/ --- http://www.mvps.org - http://mvp.support.microsoft.com MVPs are not MS employees - Les MVP ne travaillent pas pour MS Remove "NoSpam" to e-mail me - Retirez "NoSpam" pour m'écrire |
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