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Mac Forum / Applications / Internet Explorer / May 2007



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Internet access denied

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Claudia R - 14 May 2007 07:21 GMT
Hi,

I was using a dial up conection without problems. i moved to a new
appartment with free network conection so I was trying to install it and now
when I open internet explorer I got a message saying that I am not connected
but I am!. I tried the dialup again and get connected but cannot access any
website, I rang the service for my appartment and they took me through many
steps without success. With the network connection, it happens the same, i am
connected but cannot acces any website.

The service guys mentioned that probably something in my laptop was blocking
my internet access.
Can someone please help?
Corentin Cras-Méneur - 14 May 2007 16:01 GMT
> Hi,
>
> I was using a dial up conection without problems. i moved to a new
> appartment with free network conection so I was trying to install it and now
> when I open internet explorer I got a message saying that I am not connected
> but I am!.

You might be physically connected, but with the wrong settings..... Can
you load anything with another browser such as Safari ??
What version of MacOS X do you have?

>I tried the dialup again and get connected but cannot access any
> website, I rang the service for my appartment and they took me through many
[quoted text clipped - 4 lines]
> my internet access.
> Can someone please help?

Welll I don;t see what would "block" your connection. I only suspect
that your network settings are not right. You could try to see whether
the network settings are set uon using DHCP with a dynamic address. That
might be the issue,

Corentin

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