Mac Forum / Applications / Internet Explorer / March 2007

People who use Windows Vista can't work correctly with Web Access for
Exchange Server. We use Exchange 2000. We called Microsoft to get the patch
that should fix the Problem. But the patch won't install. There is an error
that we don't have all prerequisities, but we have SP4 for Exchange
installed. We also used Windows update to install all Updates but it still
didn't work. Here is the logfile

[KB911829.log]
0.203:
================================================================================
0.203: 2007/03/16 17:31:40.230 (local)
0.203: d:\114772f91a6bb4b6927f\update\update.exe (version 6.1.22.4)
0.547: DoInstallation: GetProcAddress(InitializeCustomizationDLL) Returned:
0x7f
0.547: Hotfix started with following command line:
0.641: CreateUserInterface:  GetProcAddress for DefineInstallCustomUI
failed:  0x7f
0.719:  Exec Rollup.AndOp.Section: Result ValueName RollupMajorVersion Not
Found For Key SOFTWARE\Microsoft\Exchange\Setup
0.719: Fist Condition in Rollup.AndOp.Section Failed
0.719: Condition Check for Line 1 of PreRequisite returned FALSE
0.719:  Setup encountered an error:  Setup cannot continue because one or
more pre-requisites required to install Hotfix for Exchange 2000 Server
(KB911829) failed. For More details check the Log File KB911829.log
0.719: Setup cannot continue because one or more pre-requisites required to
install Hotfix for Exchange 2000 Server (KB911829) failed. For More details
check the Log File KB911829.log
9.297: Message displayed to the user: Setup cannot continue because one or
more pre-requisites required to install Hotfix for Exchange 2000 Server
(KB911829) failed. For More details check the Log File KB911829.log
9.297: User Input: OK
9.297: Update.exe extended error code = 0xf0f4
9.297: Update.exe return code was masked to 0x643 for MSI custom action
compliance.
0.172:
================================================================================
0.203: 2007/03/16 17:33:27.480 (local)
0.203: d:\5870519ce7062ec24d\update\update.exe (version 6.1.22.4)
0.235: DoInstallation: GetProcAddress(InitializeCustomizationDLL) Returned:
0x7f
0.281: Hotfix started with following command line:
0.313: CreateUserInterface:  GetProcAddress for DefineInstallCustomUI
failed:  0x7f
0.328:  Exec Rollup.AndOp.Section: Result ValueName RollupMajorVersion Not
Found For Key SOFTWARE\Microsoft\Exchange\Setup
0.328: Fist Condition in Rollup.AndOp.Section Failed
0.328: Condition Check for Line 1 of PreRequisite returned FALSE
0.344:  Setup encountered an error:  Setup cannot continue because one or
more pre-requisites required to install Hotfix for Exchange 2000 Server
(KB911829) failed. For More details check the Log File KB911829.log
0.344: Setup cannot continue because one or more pre-requisites required to
install Hotfix for Exchange 2000 Server (KB911829) failed. For More details
check the Log File KB911829.log
9.328: Message displayed to the user: Setup cannot continue because one or
more pre-requisites required to install Hotfix for Exchange 2000 Server
(KB911829) failed. For More details check the Log File KB911829.log
9.328: User Input: OK
9.328: Update.exe extended error code = 0xf0f4
9.328: Update.exe return code was masked to 0x643 for MSI custom action
compliance.
0.922:
================================================================================
0.953: 2007/03/16 17:34:49.777 (local)
0.953: d:\789382d8a28542330c\update\update.exe (version 6.1.22.4)
1.031: DoInstallation: GetProcAddress(InitializeCustomizationDLL) Returned:
0x7f
1.109: Hotfix started with following command line:
1.203: CreateUserInterface:  GetProcAddress for DefineInstallCustomUI
failed:  0x7f
1.375:  Exec Rollup.AndOp.Section: Result ValueName RollupMajorVersion Not
Found For Key SOFTWARE\Microsoft\Exchange\Setup
1.375: Fist Condition in Rollup.AndOp.Section Failed
1.375: Condition Check for Line 1 of PreRequisite returned FALSE
1.375:  Setup encountered an error:  Setup cannot continue because one or
more pre-requisites required to install Hotfix for Exchange 2000 Server
(KB911829) failed. For More details check the Log File KB911829.log
1.375: Setup cannot continue because one or more pre-requisites required to
install Hotfix for Exchange 2000 Server (KB911829) failed. For More details
check the Log File KB911829.log
22.609: Message displayed to the user: Setup cannot continue because one or
more pre-requisites required to install Hotfix for Exchange 2000 Server
(KB911829) failed. For More details check the Log File KB911829.log
22.609: User Input: OK
22.609: Update.exe extended error code = 0xf0f4
22.609: Update.exe return code was masked to 0x643 for MSI custom action
compliance.
1.735:
================================================================================
1.766: 2007/03/16 17:39:24.371 (local)
1.766: d:\91e60017788b8013a1c5\update\update.exe (version 6.1.22.4)
1.891: DoInstallation: GetProcAddress(InitializeCustomizationDLL) Returned:
0x7f
2.063: Hotfix started with following command line:
2.407: CreateUserInterface:  GetProcAddress for DefineInstallCustomUI
failed:  0x7f
2.516:  Exec Rollup.AndOp.Section: Result ValueName RollupMajorVersion Not
Found For Key SOFTWARE\Microsoft\Exchange\Setup
2.516: Fist Condition in Rollup.AndOp.Section Failed
2.516: Condition Check for Line 1 of PreRequisite returned FALSE
2.516:  Setup encountered an error:  Setup cannot continue because one or
more pre-requisites required to install Hotfix for Exchange 2000 Server
(KB911829) failed. For More details check the Log File KB911829.log
2.516: Setup cannot continue because one or more pre-requisites required to
install Hotfix for Exchange 2000 Server (KB911829) failed. For More details
check the Log File KB911829.log
5.047: Message displayed to the user: Setup cannot continue because one or
more pre-requisites required to install Hotfix for Exchange 2000 Server
(KB911829) failed. For More details check the Log File KB911829.log
5.047: User Input: OK
5.047: Update.exe extended error code = 0xf0f4
5.047: Update.exe return code was masked to 0x643 for MSI custom action
compliance.
0.203:
================================================================================
0.203: 2007/03/16 17:40:24.402 (local)
0.203: d:\7a3351d0cd941ac3e01c50\update\update.exe (version 6.1.22.4)
0.219: DoInstallation: GetProcAddress(InitializeCustomizationDLL) Returned:
0x7f
0.219: Hotfix started with following command line:
0.234: CreateUserInterface:  GetProcAddress for DefineInstallCustomUI
failed:  0x7f
0.250:  Exec Rollup.AndOp.Section: Result ValueName RollupMajorVersion Not
Found For Key SOFTWARE\Microsoft\Exchange\Setup
0.250: Fist Condition in Rollup.AndOp.Section Failed
0.250: Condition Check for Line 1 of PreRequisite returned FALSE
0.250:  Setup encountered an error:  Setup cannot continue because one or
more pre-requisites required to install Hotfix for Exchange 2000 Server
(KB911829) failed. For More details check the Log File KB911829.log
0.250: Setup cannot continue because one or more pre-requisites required to
install Hotfix for Exchange 2000 Server (KB911829) failed. For More details
check the Log File KB911829.log
97.281: Message displayed to the user: Setup cannot continue because one or
more pre-requisites required to install Hotfix for Exchange 2000 Server
(KB911829) failed. For More details check the Log File KB911829.log
97.281: User Input: OK
97.281: Update.exe extended error code = 0xf0f4
97.281: Update.exe return code was masked to 0x643 for MSI custom action
compliance.
0.953:
================================================================================
1.000: 2007/03/16 19:21:22.109 (local)
1.000: d:\eb86b4fdc37df5beedb02334\update\update.exe (version 6.1.22.4)
1.141: DoInstallation: GetProcAddress(InitializeCustomizationDLL) Returned:
0x7f
1.219: Hotfix started with following command line:
1.484: CreateUserInterface:  GetProcAddress for DefineInstallCustomUI
failed:  0x7f
1.750:  Exec Rollup.AndOp.Section: Result ValueName RollupMajorVersion Not
Found For Key SOFTWARE\Microsoft\Exchange\Setup
1.750: Fist Condition in Rollup.AndOp.Section Failed
1.750: Condition Check for Line 1 of PreRequisite returned FALSE
1.750:  Setup encountered an error:  Setup cannot continue because one or
more pre-requisites required to install Hotfix for Exchange 2000 Server
(KB911829) failed. For More details check the Log File KB911829.log
1.750: Setup cannot continue because one or more pre-requisites required to
install Hotfix for Exchange 2000 Server (KB911829) failed. For More details
check the Log File KB911829.log
18.469: Message displayed to the user: Setup cannot continue because one or
more pre-requisites required to install Hotfix for Exchange 2000 Server
(KB911829) failed. For More details check the Log File KB911829.log
18.469: User Input: OK
18.469: Update.exe extended error code = 0xf0f4
18.469: Update.exe return code was masked to 0x643 for MSI custom action
compliance.
0.125:
================================================================================
0.125: 2007/03/16 19:27:50.296 (local)
0.125: d:\37bf2356c0f1a6c1777a719249f44d0c\update\update.exe (version
6.1.22.4)
0.312: DoInstallation: GetProcAddress(InitializeCustomizationDLL) Returned:
0x7f
0.359: Hotfix started with following command line:
0.406: CreateUserInterface:  GetProcAddress for DefineInstallCustomUI
failed:  0x7f
0.421:  Exec Rollup.AndOp.Section: Result ValueName RollupMajorVersion Not
Found For Key SOFTWARE\Microsoft\Exchange\Setup
0.421: Fist Condition in Rollup.AndOp.Section Failed
0.421: Condition Check for Line 1 of PreRequisite returned FALSE
0.421:  Setup encountered an error:  Setup cannot continue because one or
more pre-requisites required to install Hotfix for Exchange 2000 Server
(KB911829) failed. For More details check the Log File KB911829.log
0.437: Setup cannot continue because one or more pre-requisites required to
install Hotfix for Exchange 2000 Server (KB911829) failed. For More details
check the Log File KB911829.log
9.171: Message displayed to the user: Setup cannot continue because one or
more pre-requisites required to install Hotfix for Exchange 2000 Server
(KB911829) failed. For More details check the Log File KB911829.log
9.171: User Input: OK
9.171: Update.exe extended error code = 0xf0f4
9.171: Update.exe return code was masked to 0x643 for MSI custom action
compliance.