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Mac Forum / Applications / Internet Explorer / January 2005



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Cookie problem

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Vicki Cavataio - 14 Jan 2005 23:02 GMT
Hi,

I've been running IE 5.1.7 on OS 9.2.2 forever without problems until
a few days ago.  Either when logging onto Yahoo Groups/Mail or after logging
in and
trying to open messages, I get a Yahoo message saying my computer is not
accepting cookies.
In Preferences, the program is set to accept all cookies and always has
been.
Sometimes I can open a message in either Mail or Groups, but eventually I
get the cookie error message.  Also, after I've signed out from one user
name, when I type in another
user name, I get returned to Mail or Groups under the previous name.

Here are the steps I've taken, all without success.

- Tried to delete cookies, but afterwards when I return to
Preferences/Cookies,
they're all still there!
- Emptied the cache.
- Downloaded another IE and reinstalled it after trashing the ?corrupted? IE
app.
- From System Folder/MS Preferences Panel, I trashed Cookies.  It's back
again with the
   new download.

The IE problem began the same day my Outlook Express program started
freezing whenever
I try to open a message in any folder.

Any help will be gratefully accepted.

Vicki
John Halloran - 15 Jan 2005 03:41 GMT
> Hi,
>
[quoted text clipped - 21 lines]
> again with the
>     new download.

Internet Explorer stores it's cookies in the "Internet Preferences"
file. This is mentioned in the "Read Me" file that is included with IE.
It gives instructions on deleting this file after recording the
information that is kept in it. It contains information from OS 9's
Internet Control Panel that you want to write down prior to deleting the
file.
Vicki Cavataio - 16 Jan 2005 02:20 GMT
Thanks for responding.  As I noted in my original
message, I'm unable to delete the cookies that are
accessible in "Internet Preferences."

From: John Halloran <jfoh@ct.invalid>
Organization: SBC http://yahoo.sbc.com
Newsgroups: microsoft.public.mac.explorer
Date: Sat, 15 Jan 2005 03:41:25 GMT
Subject: Re: Cookie problem

In article <BE0D8F73.8CB6%vicava@cox.net>,
Vicki Cavataio <vicava@cox.net> wrote:

> Hi,
>
[quoted text clipped - 21 lines]
> again with the
>     new download.

Internet Explorer stores it's cookies in the "Internet Preferences"
file. This is mentioned in the "Read Me" file that is included with IE.
It gives instructions on deleting this file after recording the
information that is kept in it. It contains information from OS 9's
Internet Control Panel that you want to write down prior to deleting the
file.
Dave - 29 Jan 2005 08:33 GMT
> Thanks for responding.  As I noted in my original
> message, I'm unable to delete the cookies that are
> accessible in "Internet Preferences."

That is NOT true Vicki, you CAN delete that file.  Once the file is deleted,
the cookies will be gone.  There will be no refernces to that data, it will
be inaccessible to MacIE.

This can not fail.

You have to DELETE the file named Internet Preferences as Mark stated.

If you do not know where the file is, you can use Sherlock to find it.
There should be only one, in the System folder -> Preferences folder.

Quit IE and all other applications and drag the Internet Preferences file to
the trash can.  Then empty the trash (Special menu).  If the trash will not
delete the file, reboot the computer and first thing, empty the trash again.
Then run IE and set all of your prefernces (which you wrote down before
deleting the file as Mark told you to do).  Your cookies will be gone.

I know this is not a file priveleges issue because you are running 9.2.2...

It is possible that you brought this all on yourself by letting your boot
drive get full (you want to keep at least a megabyte [1,000K bytes] of empty
scratch space there at all times - otherwise you get weird problems like
this).  If your drive is full, you may be able to fix the problem by
throwing out some old files.  Your Internet Preferences file could be a
megabyte or more in size.

--Dave

> Thanks for responding.  As I noted in my original
> message, I'm unable to delete the cookies that are
[quoted text clipped - 12 lines]
>> Internet Control Panel that you want to write down prior to deleting the
>> file.

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