revolving ball

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ms_m - 02 Sep 2004 19:38 GMT

A few days ago my explorer browser began a revolving ball constantly
spinning when I clicked on it to open, so thought I needed to update
to the latest version, which I did yesterday, but the problem
continues. Does anyone know why, and how I can fix it. I cannot use
explorer of course, and must quit it each time I try to open, as the
ball spins w/o stop
Thanks

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Mickey Stevens - 03 Sep 2004 23:11 GMT

Drag Macintosh HD/Users/<Your
User>/Library/Preferences/com.apple.internetconfig.plist and
com.microsoft.explorer.plist to the Desktop. Re-launch Internet Explorer
and see if it crashes. If it still does, move the Internet Preferences
files back. If it does not, you can trash the Internet Preferences files.

Try repairing permissions.
For OS 10.2/10.3:
Go to Macintosh HD/Applications/Utilities. Open up Disk Utility. Select
your hard disk, then click the First Aid tab. Click the button to "Repair
Disk Permissions".

For OS 10.1.5:
Download the Repair Privileges utility, free from Apple, and run it:
<http://docs.info.apple.com/article.html?artnum=106900>

Run Disk First Aid. Instructions on how to run it in OS X are located on
the Apple Knowledge Base.
<http://docs.info.apple.com/article.html?artnum=106214>

On 9/2/04 1:38 PM, in article
e3523f41.0409021038.474e5bcd@posting.google.com, "ms_m"
<m_graysmith@yahoo.com> wrote:

> A few days ago my explorer browser began a revolving ball constantly
> spinning when I clicked on it to open, so thought I needed to update
[quoted text clipped - 3 lines]
> ball spins w/o stop
> Thanks

Signature

Mickey Stevens (Microsoft MVP for Office:mac)
PowerPoint FAQ featuring PowerPoint:mac: <http://www.pptfaq.com/>
Entourage Help Page: <http://www.entourage.mvps.org/>

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Mac Forum / Applications / Internet Explorer / September 2004

revolving ball