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Mac Forum / General / Hardware / June 2007



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G4 iMac -- bad Ethernet port?

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RobertB - 15 Jun 2007 19:19 GMT
It seems like I may have a bad Ethernet port on my G4 iMac (gooseneck).
The router port flashes on and off when I plug it in and the machine is
unable to connect to the router. My other Intel iMac works from that
same port (or any other) on the router.

I suppose there's an outside chance the router is going, but the way
it's behaving, would seem to imply that the iMac's port is bad.

I did switch the Ethernet cable and plugged in a new one. No change.

Questions:

There's no way to test the Ethernet chipset in the G4 to determine for
sure if it's working or not?

I was told one can buy an external Ethernet card that plugs into a FW or
USB port. Anyone know where I can get one?

Does anyone think it's worth trying to have the G4 repaired. It's over 3
years old and out of warranty (and the supplementary Apple Care ran out
after two years).

8-(
morenuf - 15 Jun 2007 21:48 GMT
> It seems like I may have a bad Ethernet port on my G4 iMac (gooseneck).
> The router port flashes on and off when I plug it in and the machine is
[quoted text clipped - 19 lines]
>
> 8-(

That's the bummer of the all in one compact Mac design, no easy way to
add component like a PCI card for the functions like Firewire, USB or
Ethernet card if one of those fail on the motherboard.

I have on of those G4 iMacs 1.25GHz with flexible mounted 17" LCD
display.  No easy way to get to the motherboard battery, hard drive or
upper RAM slot without a significant disassembly (not impossible but not
easy).

Ethernet is built in on those models on the motherboard so you are up
the creek on that unless new motherboard.

I vaguely recall some external card adapter for Ethernet. Try Google
search.

Good luck.  Someday I may face the same dilemma with my G4 iMac.

Morenuf
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morenuf@nobodyhome.com.invalid

RobertB - 15 Jun 2007 23:11 GMT
> > It seems like I may have a bad Ethernet port on my G4 iMac (gooseneck).
> > The router port flashes on and off when I plug it in and the machine is
[quoted text clipped - 31 lines]
> Ethernet is built in on those models on the motherboard so you are up
> the creek on that unless new motherboard.

Yup. And I checked with one local Apple shop. The motherboard is $350
and labor is extra.

> I vaguely recall some external card adapter for Ethernet. Try Google
> search.

I asked the guy at the Apple repair place about that. He said they are
mostly designed for Windows machines and most of them don't have Mac
drivers. Apparently, they are not simply plug 'n play.

It's a tough problem to troubleshoot. I tried a backup Asante router I
have and the light stays steady when the iMac is plugged into the backup
router, but I can't get it to see the Internet. It keeps losing its
settings for some reason. Plugging it back into the working router, the
port light just blinks on and off slowly, as if it couldn't synch.
J.J. O'Shea - 16 Jun 2007 05:04 GMT
> I asked the guy at the Apple repair place about that. He said they are
> mostly designed for Windows machines and most of them don't have Mac
> drivers. Apparently, they are not simply plug 'n play.

Go to <http://www.sustworks.com/site/news_usb_ethernet.html> for possible
drivers.

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email to oshea dot j dot j at gmail dot com.

RobertB - 17 Jun 2007 02:42 GMT
> > I asked the guy at the Apple repair place about that. He said they are
> > mostly designed for Windows machines and most of them don't have Mac
> > drivers. Apparently, they are not simply plug 'n play.
>
> Go to <http://www.sustworks.com/site/news_usb_ethernet.html> for possible
> drivers.

Thanks.
B'ichela - 16 Jun 2007 05:38 GMT
> That's the bummer of the all in one compact Mac design, no easy way to
> add component like a PCI card for the functions like Firewire, USB or
> Ethernet card if one of those fail on the motherboard.
    Or like in my case when a clumsy idiot (ME) accidently ruins
the port socket, try having a RJ45 come out at an angle, my guilt, my
fault! Fortunatly my B&W had a free PCI slot and I had
several compatible cards with drivers. If it was my Imac G3/400
(SCREECH! DITW! (DEAD in the Water!) I may try replacing the connector
someday but it is only a revision 1 board and I have NO idea if it is
going to be possible to desolder the socket and put a new one in,
multilayer board most likely, needs special tools to do a repair for
those.
    Might be cheaper to find a Revison 2 board. while trying surgery on
the old board while the new board is doing its thing, If fixed, later
get new case/ps and parts and put it to work again.

> I have on of those G4 iMacs 1.25GHz with flexible mounted 17" LCD
> display.  No easy way to get to the motherboard battery, hard drive or
> upper RAM slot without a significant disassembly (not impossible but not
> easy).
    Been there with my Imac G3/400! to change its battery and
upgrade its HD.

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RobertB - 17 Jun 2007 02:36 GMT
> > That's the bummer of the all in one compact Mac design, no easy way to
> > add component like a PCI card for the functions like Firewire, USB or
[quoted text clipped - 18 lines]
>     Been there with my Imac G3/400! to change its battery and
> upgrade its HD.

I was given a quote by a local shop of $350 for the board and $120 for
labor (plus tax). $500 is too much to repair the machine, though. Ain't
worth the money.
B'ichela - 17 Jun 2007 11:48 GMT
> I was given a quote by a local shop of $350 for the board and $120 for
> labor (plus tax). $500 is too much to repair the machine, though. Ain't
> worth the money.
    Check out Ebay. I am sure you could find another board. or if
it is worth the challenge you could replace the ethernet socket (if it
is broken like mine.)

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RobertB - 17 Jun 2007 19:57 GMT
> > I was given a quote by a local shop of $350 for the board and $120 for
> > labor (plus tax). $500 is too much to repair the machine, though. Ain't
> > worth the money.
>     Check out Ebay. I am sure you could find another board. or if
> it is worth the challenge you could replace the ethernet socket (if it
> is broken like mine.)

That would mean resoldering something, which is probably more techie
than I am capable of. Unsoldering and resoldering an Ethernet chipset
would be pretty funky. I suppose I could, as a last resort, replace the
motherboard myself, but the damn thing costs $350, which is a lot of
money.
B'ichela - 17 Jun 2007 23:02 GMT
>>     Check out Ebay. I am sure you could find another board. or if
>> it is worth the challenge you could replace the ethernet socket (if it
[quoted text clipped - 5 lines]
> motherboard myself, but the damn thing costs $350, which is a lot of
> money.
    Well. You may find a better price than $350 for the board. If
you are talking about desoldering one of those VLSI SMT beasties with
pins the size of human hairs... AiEEEE! NOT for ME either! I for the
heck of it looked at my G3 b&w board. the socket itself doesn't look
too bad but one of those chips looked like a NIGHTMARE!
    Changing the board itself doesn't look too complex (in my b&w
system.) Whereas changing the board in my Imac G3/400 would be
definatly more labor intesive because of where the CD/HD carrier sits.
If you can find on Apple's or another site a service manual for your
mac. READ the disassembly secton to make sure you take it apart the
right way. Of course you will want to find the motherboard for less
than $350 say around $100 before it becomes "economical".
    You may even find a G4 where the monitor may be broken but the
rest of it good. then transfer your monitor assembly to the new one.
Sometimes I see cracked screen G4s on ebay or machines that are
selling specifically for parts.
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RobertB - 18 Jun 2007 01:51 GMT
> >>     Check out Ebay. I am sure you could find another board. or if
> >> it is worth the challenge you could replace the ethernet socket (if it
[quoted text clipped - 21 lines]
> Sometimes I see cracked screen G4s on ebay or machines that are
> selling specifically for parts.

Question is, is the problem the port or the chipset. The iMac is
exhibiting anamolous behavior. Yesterday, I plugged it into a backup
Asante router that was not connected to the DSL modem. I was able to
connect to the router and tweak the settings. However, if I connect the
Ethernet cable from the iMac to my working router/DSL, the lights on all
the ports start flashing on and off! They stop when I remove the cable.
Doesn't sound so good.
B'ichela - 18 Jun 2007 08:58 GMT
> Question is, is the problem the port or the chipset. The iMac is
> exhibiting anamolous behavior. Yesterday, I plugged it into a backup
[quoted text clipped - 3 lines]
> the ports start flashing on and off! They stop when I remove the cable.
> Doesn't sound so good.
    Don't sound like a problem with the port itself. Since it
worked with the backup router... and jabbering with the main router,
sounds more of a software problem than hardware. Could it be that your
Imac is probing for a Appletalk setup? My network has a central
Appletalk file repository that is also the firewall (running Netatalk
under Slackware Linux, it also provides dhcpd services for the in
house machies.) when both of my macs first fire up they do
a broadcast for a appletalk server/neighborhood. Usuaslly they calm
down in less than 6 seconds here. I am connected via a 8port SOHO hub
with BNC coax feedthrough as my lan is coax based.
    If you fire it up and let it jabber does it eventually calm
down and indicate it CANNOT find the dhcp server? If so is the TCP/IP
control panel set to get the address via dhcp? is it set to use the
ethernet port for those things? and expecially important under
Classic. Make sure the tcpip control pannel is active at all times. Do
the same with appletalk unless you REALLY don't want appletalk on.
that means that you would not  be able to use appleshare under the
chooser. If however, you are using Mac OSx..... you probally would be
using NFS anyway.
    Some routers/switches btw are not able to handle appletalk
packets without a fight. Asante probally does but the DSL router may
need to be adjusted to deal with Appletalk packets.

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            The New Cnews maintainer
                B'ichela

RobertB - 18 Jun 2007 21:48 GMT
> > Question is, is the problem the port or the chipset. The iMac is
> > exhibiting anamolous behavior. Yesterday, I plugged it into a backup
[quoted text clipped - 25 lines]
> packets without a fight. Asante probally does but the DSL router may
> need to be adjusted to deal with Appletalk packets.

Well, it looks like it was the old Asante. I replaced it with a
replacement Asante router I had on hand (identical model) and managed to
configure it. The solution (I can't explain it) was to configure the
replacement Asante when it was NOT connected to the WAN. Save settings.
Reboot router. When I plugged in the WAN cable, the gooseneck came back
to life. Go figure. The AppleTalk stuff is not being routed over the
'Net, just to my HP printer.

Yeah, I noticed both machines do an ATalk probe when they wake up. Many
thanks.
B'ichela - 19 Jun 2007 03:58 GMT
> Well, it looks like it was the old Asante. I replaced it with a
> replacement Asante router I had on hand (identical model) and managed to
[quoted text clipped - 6 lines]
> Yeah, I noticed both machines do an ATalk probe when they wake up. Many
> thanks.
    Glad to have been a help! Saved you around $500 according to
your figures.

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             From the Desk of the Sysop of:
Planet Maca's Opus, a Free open BBS system. telnet://pinkrose.dhis.org
Web Site: http://pinkrose.dhis.org, Dialup 860-618-3091 300-33600 bps
            The New Cnews maintainer
                B'ichela

RobertB - 19 Jun 2007 19:08 GMT
> > Well, it looks like it was the old Asante. I replaced it with a
> > replacement Asante router I had on hand (identical model) and managed to
[quoted text clipped - 8 lines]
>     Glad to have been a help! Saved you around $500 according to
> your figures.

Well, I wouldn't go that far, but having a backup router around sure
helped -- even though it's a bit weird to set up. I do appreciate the
feedback, however.
 
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