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Mac Forum / General / Hardware / June 2007



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a dumb question on S.M.A.R.T.

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Paul Nevai - 10 Jun 2007 12:17 GMT
It looks like none of my FireWire had drives support S.M.A.R.T.  Is this
normal? Some of my drives are 4 years old but some are pretty new.  My 2+
year old internal drives do support it.

How can I buy S.M.A.R.T. drives? The drive description don't seem to
discuss that.

Also, should I start worrying, or not having the S.M.A.R.T. feature is not a
big deal.

Thanks, PaulN
Warren Oates - 10 Jun 2007 13:02 GMT
> It looks like none of my FireWire had drives support S.M.A.R.T.  Is this
> normal?

Yes.
http://homepage.mac.com/julianmayer/smartreporter/faq.html#FIREWIRE
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W. Oates

Paul Nevai - 10 Jun 2007 13:56 GMT
In comp.sys.mac.hardware.misc Warren Oates <warren.oates@gmail.com> wrote:

> > It looks like none of my FireWire had drives support S.M.A.R.T.  Is this
> > normal?

> Yes.
> http://homepage.mac.com/julianmayer/smartreporter/faq.html#FIREWIRE

Thanks! Now I understand...PaulN
J.J. O'Shea - 10 Jun 2007 13:07 GMT
> It looks like none of my FireWire had drives support S.M.A.R.T.

SMART works with PATA/SATA drives which are _directly connected to the
motherboard_. This means no FireWire or USB drives.

>  Is this
> normal?

Yes.

> Some of my drives are 4 years old but some are pretty new.  My 2+
> year old internal drives do support it.
>
> How can I buy S.M.A.R.T. drives? The drive description don't seem to
> discuss that.

Buy an internal drive.

> Also, should I start worrying, or not having the S.M.A.R.T. feature is not a
> big deal.

There are two kinds of hard drives:

1 those which have failed

2 those which have not failed... yet.

> Thanks, PaulN

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Paul Nevai - 10 Jun 2007 13:58 GMT
In comp.sys.mac.hardware.misc J.J. O'Shea <try.not.to@but.see.sig> wrote:
> There are two kinds of hard drives:

> 1 those which have failed

> 2 those which have not failed... yet.

There is a third kind too; I have at least a dozen of those. Namely, those
that have been retired from service but have not yet been donated to the
Salvation Army. /PaulN
Mike Rosenberg - 10 Jun 2007 14:45 GMT
> > There are two kinds of hard drives:
>
[quoted text clipped - 5 lines]
> that have been retired from service but have not yet been donated to the
> Salvation Army. /PaulN

No, all of those fall within the two categories J.J. specified.

By the way, just this past week, for the very first time, I encountered
a drive where a S.M.A.R.T. failure alerted us to a problem before the
drive become unrecoverable.  It's all too common to have a drive fail
without any warning signs at all.

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Paul Nevai - 10 Jun 2007 16:14 GMT
In comp.sys.mac.hardware.misc Mike Rosenberg <mikePOST@togroupmacconsult.com> wrote:

> > > There are two kinds of hard drives:
> >
[quoted text clipped - 5 lines]
> > that have been retired from service but have not yet been donated to the
> > Salvation Army. /PaulN

> No, all of those fall within the two categories J.J. specified.

I don't want to be picky but you are wrong since the third kind might remain
unused.  Of course, technically speaking, when the universe ends, then
everything will fail, including my NeXT Cube. /PaulN
Mike Rosenberg - 10 Jun 2007 16:19 GMT
> I don't want to be picky but you are wrong since the third kind might
> remain unused.

Which means they haven't failed yet.

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Barry Margolin - 10 Jun 2007 17:01 GMT
> > I don't want to be picky but you are wrong since the third kind might
> > remain unused.
>
> Which means they haven't failed yet.

The way "yet" was written in that alternative suggested an implicit "but
they will".  If something is never used, it can never fail.  Of course,
if it's never used then it might as well not even exist.

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Barry Margolin, barmar@alum.mit.edu
Arlington, MA
*** PLEASE post questions in newsgroups, not directly to me ***
*** PLEASE don't copy me on replies, I'll read them in the group ***

Michelle Steiner - 10 Jun 2007 17:42 GMT
> If something is never used, it can never fail.

Not necessarily true, but you'll never find out.  It's Schroedinger's
disc drive.

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Paul Nevai - 10 Jun 2007 18:46 GMT
In comp.sys.mac.hardware.misc Michelle Steiner <michelle@michelle.org> wrote:

> > If something is never used, it can never fail.

> Not necessarily true, but you'll never find out.  It's Schroedinger's
> disc drive.

Schroedinger, Heisenberg, whatever...

It's more like G\"odel's. /PaulN
Michelle Steiner - 10 Jun 2007 19:18 GMT
> > > If something is never used, it can never fail.
>
[quoted text clipped - 4 lines]
>
> It's more like G\"odel's. /PaulN

No, Schroedinger, like the cat.  It's both dead and not dead until you
try it.

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Ymir - 11 Jun 2007 02:23 GMT
> > > > If something is never used, it can never fail.
> >
[quoted text clipped - 7 lines]
> No, Schroedinger, like the cat.  It's both dead and not dead until you
> try it.

Well, yeah, but keep in mind that checking on whether the cat is dead or
alive and checking its SMART status are two entirely different
measurements. A recent observation of mine has determined that the cat
is alive, but I still have no idea whether she still functions has a
SATA hard drive.

André

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Michelle Steiner - 11 Jun 2007 02:43 GMT
> > > > > If something is never used, it can never fail.
> > >
[quoted text clipped - 11 lines]
> or alive and checking its SMART status are two entirely different
> measurements.

We're talking about a disc drive that's not being used.  If it's not
being used you can't tell whether it has failed or not.  It's both
failed and not failed.

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Ymir - 11 Jun 2007 15:37 GMT
> > > > > > If something is never used, it can never fail.
> > > >
[quoted text clipped - 15 lines]
> being used you can't tell whether it has failed or not.  It's both
> failed and not failed.

Which is rather similar to my cat -- she isn't being used as a disk
drive at the moment, therefore her SMART status has yet to collapse into
a single eigenstate.

I'd thought of plugging her into the bus to force the wave function to
collapse, but I'm nervous that by doing so her liveness/deadness might
revert to being indeterminate if it turns out that conjugate variables
are involved.

André

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Paul Nevai - 11 Jun 2007 18:29 GMT
In comp.sys.mac.hardware.misc Ymir <ymir@invalid.invalid> wrote:
> I'd thought of plugging her into the bus to force the wave function to
> collapse, but I'm nervous that by doing so her liveness/deadness might
> revert to being indeterminate if it turns out that conjugate variables
> are involved.

What's a conjugate variable? If a bigamist is in a low security prison, then
is he allowed variable conjugate visits? What about a trigamist? /PaulN
Ymir - 11 Jun 2007 18:32 GMT
> In comp.sys.mac.hardware.misc Ymir <ymir@invalid.invalid> wrote:
> > I'd thought of plugging her into the bus to force the wave function to
[quoted text clipped - 4 lines]
> What's a conjugate variable? If a bigamist is in a low security prison, then
> is he allowed variable conjugate visits? What about a trigamist? /PaulN

I'm pretty sure trigamists are people obsessed with angle trisection.

As for variable conjugate visits, they are allowed those, but they are
never quite certain whether they are taking place or not.

André

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Barry Margolin - 12 Jun 2007 01:25 GMT
> > > > > > If something is never used, it can never fail.
> > > >
[quoted text clipped - 15 lines]
> being used you can't tell whether it has failed or not.  It's both
> failed and not failed.

And what about a drive that's thrown out before it failed?

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Barry Margolin, barmar@alum.mit.edu
Arlington, MA
*** PLEASE post questions in newsgroups, not directly to me ***
*** PLEASE don't copy me on replies, I'll read them in the group ***

Paul Nevai - 12 Jun 2007 16:17 GMT
In comp.sys.mac.hardware.misc Barry Margolin <barmar@alum.mit.edu> wrote:
> And what about a drive that's thrown out before it failed?

And what about the drive that was never built because the company went out of
business [because every other drive failed]? /PaulN
Jolly Roger - 10 Jun 2007 17:51 GMT
> If something is never used, it can never fail.

Wanna bet?  : )  Let an old hard drive sit long enough in a closet and
the spindle will eventually freeze up. I've had it happen to many a
drive.

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JR

Paul Nevai - 10 Jun 2007 18:44 GMT
In comp.sys.mac.hardware.misc Barry Margolin <barmar@alum.mit.edu> wrote:

> > > I don't want to be picky but you are wrong since the third kind might
> > > remain unused.
> >
> > Which means they haven't failed yet.

> The way "yet" was written in that alternative suggested an implicit "but
> they will".  If something is never used, it can never fail.  Of course,
> if it's never used then it might as well not even exist.

I am glad I found a supporter from MIT. Now we need support from Harvard,
Princeton, and, of course, from the Universit\'e Pierre et Marie Curie. Then
I win. /PaulN
Paul Nevai - 10 Jun 2007 18:40 GMT
In comp.sys.mac.hardware.misc Mike Rosenberg <mikePOST@togroupmacconsult.com> wrote:

> > I don't want to be picky but you are wrong since the third kind might
> > remain unused.

> Which means they haven't failed yet.

This is not in the spirit of the original hard driveology but more like
Aristotelian logic (A || !A) == true.  Similary, every hard disk either
speaks French or doesn't speak French yet.

/PaulN
Elden Fenison - 12 Jun 2007 14:24 GMT
> This is not in the spirit of the original hard driveology but more like
> Aristotelian logic (A || !A) == true.  Similary, every hard disk either
> speaks French or doesn't speak French yet.

Or in the case of southern California... school kids either speak
spanish, or don't speak spanish yet.

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Matthew T. Russotto - 11 Jun 2007 01:32 GMT
>> I don't want to be picky but you are wrong since the third kind might
>> remain unused.
>
>Which means they haven't failed yet.

Or they have, but you don't know about it yet.  Just because hardware
is sitting on a shelf and was working the last time you used it
doesn't mean it hasn't failed in the interim.
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Jolly Roger - 10 Jun 2007 16:46 GMT
> In comp.sys.mac.hardware.misc J.J. O'Shea <try.not.to@but.see.sig> wrote:
>> There are two kinds of hard drives:
[quoted text clipped - 6 lines]
> that have been retired from service but have not yet been donated to the
> Salvation Army. /PaulN

That group could be further split into sub-categories of:

    i. drives whose spindles have not frozen up yet
    ii. drives whose spindles are completely frozen up

: D

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JR

tacit - 10 Jun 2007 20:06 GMT
> SMART works with PATA/SATA drives which are _directly connected to the
> motherboard_. This means no FireWire or USB drives.

Actually, Granite Digital makes a FireWire enclosure that supports
S.M.A.R.T. As far as I know, they are the only ones who do.

There is no technical reason why it can't be done. The FreWire bridge
chip merely needs to be programmed to pass the appropriate diagnostic
information packets back and forth. Most aren't.

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Andy Hewitt - 10 Jun 2007 20:08 GMT
> > It looks like none of my FireWire had drives support S.M.A.R.T.
>
> SMART works with PATA/SATA drives which are _directly connected to the
> motherboard_. This means no FireWire or USB drives.

Also note that it doesn't work with a RAID array either.

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<http://web.mac.com/andrewhewitt1/>

nospamatall - 10 Jun 2007 13:15 GMT
> It looks like none of my FireWire had drives support S.M.A.R.T.  Is this
> normal? Some of my drives are 4 years old but some are pretty new.  My 2+
> year old internal drives do support it.

Apparently firewire itself doesn't support SMART.

If enough people aks for it, we might get it,
http://www.apple.com/macosx/feedback/

> How can I buy S.M.A.R.T. drives? The drive description don't seem to
> discuss that.
>
> Also, should I start worrying, or not having the S.M.A.R.T. feature is not a
> big deal.

We managed fine without it before, but if it works as advertised, it's
nice to have a warning.
Andy
tacit - 10 Jun 2007 20:06 GMT
> Also, should I start worrying, or not having the S.M.A.R.T. feature is not a
> big deal.

According to a PDF published by Google, the world's largest user of
off-the-shelf hard drives, S.M.A.R.T. is actually very poor at
predicting hard drive failures. If the S.M.A.R.T. status of a hard drive
says the drive is failing, it is; but if the status shows that the drive
is OK, that may or may not be true. In other words, it can report that a
drive has failed but is surprisingly poor at anticipating when a drive
is close to failure.

Full report (warning, very technical reading) is at

http://216.239.37.132/papers/disk_failures.pdf

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E Z Peaces - 11 Jun 2007 02:10 GMT
>> Also, should I start worrying, or not having the S.M.A.R.T. feature is not a
>> big deal.
[quoted text clipped - 10 lines]
>
> http://216.239.37.132/papers/disk_failures.pdf

I couldn't open that link but found a review here:
http://storagemojo.com/?p=378

The disks with an average temperature about 20 C have a higher failure
rate than those around 30 - 45.  I don't know how a disk would be as
cool as 20 C unless it was in a cold environment or air was blowing
through the case.

Google loses about 7.5% per year for five years, so 62% are still
running after 5 years.  There doesn't seem to be much difference between
hard use and lighter use.

Storagereview.com says the most common cause of failure is being bumped,
perhaps in shipping, in the store, or in installation.  It says it may
take years before the damage from a bump results in failure.  Drives
tested at the factory are less likely to have been bumped than drives in
service at Google, aren't they?  Could that be one reason Google's
failure rates are higher?
Hylton Boothroyd - 14 Jun 2007 12:52 GMT
>> Full report (warning, very technical reading) is at
>>     http://216.239.37.132/papers/disk_failures.pdf
>>
> I couldn't open that link but found a review here:
>     http://storagemojo.com/?p=378

Which includes a working link to
   http://labs.google.com/papers/disk_failures.pdf

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Hylton

Matthew T. Russotto - 11 Jun 2007 01:30 GMT
>It looks like none of my FireWire had drives support S.M.A.R.T.  Is this
>normal?

SMART monitoring doesn't work through Firewire.
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