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Mac Forum / General / Hardware / February 2007



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iMac USB problems

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itten - 17 Feb 2007 12:52 GMT
I just bought an older iMac from a thrift store and it was working when I
bought it.  It booted up once but one of the two USB ports is broken and the
other isn't working because I can't get a response when I plug in a keyboard
or mouse.  I was wondering if the USB ports are easily replaceable.  I can't
figure out how to open up the case.  Also, I was wondering if I can somehow
use one of the firewire ports to use the keyboard.  I don't want to spend a
lot of money on this.  I noticed when it first booted up,  I smelled
something burning on the keyboard.  I hope something isn't burned up inside.
It'll boot up but cannot get any mouse movement to do anything.
Gregory Weston - 17 Feb 2007 14:17 GMT
> I just bought an older iMac from a thrift store and it was working when I
> bought it.  It booted up once but one of the two USB ports is broken and the
> other isn't working because I can't get a response when I plug in a keyboard
> or mouse.  I was wondering if the USB ports are easily replaceable.

Not really. Not without a soldering gun and some self-confidence. And
that's assuming it's specifically the ports rather than any other part
off the USB subsystem.

> I can't figure out how to open up the case.

Depends on the vintage of iMac. If you're talking about one of the
G3-based melted gumdrops, there are screws on the underside under a
panel or two (depending on the specific model). Once you get them out
the rear of the case bottom lift away easily, but the front is kind of
latched on so you'll have to be careful popping it out.

G

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The best intentions in the world don't make a flawed argument magically valid.

Bill Robbins - 18 Feb 2007 01:02 GMT
> I just bought an older iMac from a thrift store and it was working when I
> bought it.  It booted up once but one of the two USB ports is broken and the
[quoted text clipped - 5 lines]
> something burning on the keyboard.  I hope something isn't burned up inside.
> It'll boot up but cannot get any mouse movement to do anything.

Would suggest that the first thing to do, which you may have done
already, is to run System Profiler and see what it says about the state
of the USB bus and hub(s).  This may not reveal anything useful, but
then again it may.  If it reveals one or more hubs inoperative, there's
a good chance this is a software/firmware problem.  If it reports
everything operating properly, then the problem is more likely to be
hardware, but this is not certain.  If no port is reported, it could be
because nothing is plugged into it.

I can't really give you more details since I don't know what generation
iMac you have or what operating system you are using.  System Profiler
has changed quite significantly over time.  Just click around, you may
be surprised what it can tell you.  I have a second generation iMac G5
running MacOS X 10.4 and have just discovered there is a lot more USB
stuffed into it than I was aware.  The built in iSight and IR receiver
are on what must be an internal high speed USB bus.  There is also some
sort of Teac device listed, but the only Teac I am aware of owning is a
cassette deck connected to my stereo in the other room.  Go figure.
spudnuty - 18 Feb 2007 05:31 GMT
> In article <za-dnVpB-_9CZ0vYnZ2dnUVZ_hSdn...@comcast.com>,
>
[quoted text clipped - 7 lines]
> > something burning on the keyboard.  I hope something isn't burned up inside.
> > It'll boot up but cannot get any mouse movement to do anything.

It would probably be easiest to replace the entire logic board. The
PAVs in these are what usually burn out so there's a lot of good logic
boards and down converters out there for cheap.
Richard
itten - 18 Feb 2007 13:01 GMT
I wish I could run the system profiler, but with no ability to move the
cursor, there's little I can do.
I have the older G3 with the slot loading CD.  I burned up a second keyboard
and don't want to ruin any more.  I can see from the outside that one of the
USB ports is damaged. I'm running OS 9.1.

>> I just bought an older iMac from a thrift store and it was working when I
>> bought it.  It booted up once but one of the two USB ports is broken and
[quoted text clipped - 30 lines]
> sort of Teac device listed, but the only Teac I am aware of owning is a
> cassette deck connected to my stereo in the other room.  Go figure.
 
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