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Mac Forum / General / Hardware / November 2006



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Burned CD-R looks blank

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DaveC - 25 Oct 2006 17:03 GMT
I helped a friend burn a CD with 500 MB of JPG photo files (she has a
Titanium PowerBook G4 under OS X 10.4.x). She then handed it to me and I put
it in my Pismo PowerBook (OS X 10.3.9). It is absolutely blank. Finder says
that there's 700 MB of empty space, as does Toast Titanium. I put it back in
her PowerBook and the 200-odd photos show up fine. We handed it to a PC user
and the photos are visible (and she copied a few to her HD just to be
sure...)

What's up with that?

We burned it using the Finder's Burn function. Is there a finalize function?
If the disc is burned with just one session, but not "closed", might that be
the trouble?

Is there any way for me to use this disc, eventually, and get the photos? ie,
finalize or close it myself?

The disc is a Staples brand gold CD-R disc.

Thanks for any suggestions.
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Mike Rosenberg - 25 Oct 2006 17:17 GMT
> I helped a friend burn a CD with 500 MB of JPG photo files (she has a
> Titanium PowerBook G4 under OS X 10.4.x). She then handed it to me and I put
[quoted text clipped - 5 lines]
>
> What's up with that?

Well, if the disc works fine in the computer that created it and a PC,
it sounds like your drive is the issue.  I have a feeling that, if you
were to try the CD in additional drives, yours would be the odd one out.

> We burned it using the Finder's Burn function. Is there a finalize function?
> If the disc is burned with just one session, but not "closed", might that be
> the trouble?

If you burn using, say, Toast, there's certainly a difference between
burning a session and buring a disc, but the Mac just burns
single-session, finalized, discs, so that's not the issue here.

> Is there any way for me to use this disc, eventually, and get the photos? ie,
> finalize or close it myself?

I'd try running a lens cleaner in your drive.

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DaveC - 25 Oct 2006 22:04 GMT
Thus spake Mike Rosenberg:

> I'd try running a lens cleaner in your drive.

I have a suspicion that it's not that. My drive seems to read the directory
and says that that directory is blank (no files). That's not a problem with
reading; that's why it seems so weird to me. If it did the "whack-whack,
bzz-bzz" sound (seeking the laser mechanism) and then said "read error" or
such, I'd think it might be a dirty lens or dead drive. But it very simply
and quickly says "It's a blank disc. Do you want to format it?"

Other ideas?

Thanks,
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DaveC
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Mike Rosenberg - 25 Oct 2006 22:06 GMT
> I have a suspicion that it's not that. My drive seems to read the
> directory and says that that directory is blank (no files). That's not a
[quoted text clipped - 3 lines]
> But it very simply and quickly says "It's a blank disc. Do you want to
> format it?"

So your drive is working fine with all other CDs and this is the only
one that's problematic?

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Geoff Welsh - 26 Oct 2006 09:03 GMT
> Thus spake Mike Rosenberg:
>
[quoted text clipped - 10 lines]
>
> Thanks,

are you sure you haven't pidgeon holed here?
My outsider perspective from reading the thread:
You say:  "drive seems to read the directory and says that that
directory is blank"

know what sticks out to me?: SEEMS TO...SEEMS TO...SEEMS TO

If it thinks it reading it, but it's not, well, ah, that /IS/ a drive
problem.
This is just my logic, not a hands on experience with your condition.

my $.02 comment,
GW
tacit - 26 Oct 2006 16:10 GMT
> I have a suspicion that it's not that. My drive seems to read the directory
> and says that that directory is blank (no files). That's not a problem with
[quoted text clipped - 4 lines]
>
> Other ideas?

You're not using a crappy brand of blank CD, such a Memorex, are you?

There's a big difference between different brands of blank CD; each
manufacturer uses a proprietary formulation of dyes in the disc. I have
seen some brands (most notably Memorex) work fine in some computers or
some brands of CD player, but not others. For example, I have three
working Macs right now; one of them will not "see" Memorex blanks at
all, though it works just fine with other blanks.

The same is true of audio players as well. Memorex CDs work in my Sony
CD player and in my car stereo, but are not "seen" at all in my friend's
Sony CD changer or in her car stereo.

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David Empson - 27 Oct 2006 14:14 GMT
> Thus spake Mike Rosenberg:
>
[quoted text clipped - 6 lines]
> such, I'd think it might be a dirty lens or dead drive. But it very simply
> and quickly says "It's a blank disc. Do you want to format it?"

The most likely explanation is that your drive is not detecting that any
data was written to the disc - it isn't picking up a strong enough
signal from the burned data to be able to distinguish it from unburned
data.

This will be due to some combination of the optical properties of the
dye used on that particular brand of CD-R, the sensitivity of your
drive, and the degree to which the dye was ablated by the drive which
burned the disc.

Try a different brand of media. My personal preference is for Verbatim
Datalife Plus (dark blue tint) as I've had no problems with it in any
drive I've tried (except where the drive itself was faulty).

You should also try a CD lens cleaner in your drive, as it might be
verging on not being able to read CD-R media due to dirt on the lens,
but is still able to read a pressed CD or CD-ROM.

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David Empson
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DaveC - 27 Oct 2006 14:55 GMT
Thus spake David Empson:

> You should also try a CD lens cleaner in your drive, as it might be verging
> on not being able to read CD-R media due to dirt on the lens, but is still
> able to read a pressed CD or CD-ROM.

I have cleaned the lens. But this isn't successful, as the lens has 2 sides.

It seems that the lens is free-floating, controlled by the focusing
mechanism, with the laser chip below it. This results in 3 surfaces that can
become dirty: both sides of the lens, and the laser chip itself. A
traditional cleaner can only clean the top of the lens.
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Stewy - 26 Oct 2006 00:38 GMT
> I helped a friend burn a CD with 500 MB of JPG photo files (she has a
> Titanium PowerBook G4 under OS X 10.4.x). She then handed it to me and I put
[quoted text clipped - 16 lines]
>
> Thanks for any suggestions.

There used to be (maybe still is) a miss-match between PCs and Macs.

I backed up many of my CDs to mp3 using a PC, however most Macs couldn't
see any files at all.

Finanlizing may help
Mike Rosenberg - 26 Oct 2006 13:09 GMT
> There used to be (maybe still is) a miss-match between PCs and Macs.

Um, he's talking about a CD made on one Mac, readable on that Mac and a
PC but not on another Mac.

> Finanlizing may help

And what are you proposing the do that OS X didn't do already when
burning the CD?

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Nerraux - 27 Oct 2006 21:24 GMT
Forgive me for being so simplistic, but the last time I saw this happen
myself, it was when macs first started using CD burning drives and
hadn't committed to a format. Those of us buying externals for our
existing machines at the time didn't know whether CD-R or CD+R was
going to win out so we flipped a coin and went with it. Long story
short, a computer running one wouldn't read a disk written by the
other. Sometimes a CD icon wouldn't even appear.

Is it possible you have different formatted drives?

I've also seen something similar happen if the disk was written on a
burner with a higher write speed than the one trying to read it. Why? I
have no idea. I don't even care, really. I just know that I've seen it
happen.
DaveC - 28 Oct 2006 02:58 GMT
Thus spake Nerraux:

> Forgive me for being so simplistic, but the last time I saw this happen
> myself, it was when macs first started using CD burning drives and
[quoted text clipped - 10 lines]
> have no idea. I don't even care, really. I just know that I've seen it
> happen.

Just to confirm ... you experienced a burned CD put in your drive and it said
"This is a blank disc, do you want to format?"

Just to repeat... we're not talking about discs that cannot be read, or those
that don't show an icon at all...

Thanks,
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Fred McKenzie - 03 Nov 2006 19:56 GMT
> Just to confirm ... you experienced a burned CD put in your drive and it said
> "This is a blank disc, do you want to format?"
>
> Just to repeat... we're not talking about discs that cannot be read, or those
> that don't show an icon at all...

Dave-

Yesterday I came across some old archive CDs I had burned about six
years ago.  They were bargain CDs with no brand on them.  Some are
developing a quarter inch or so brown stain along the edges.

I decided it would be a good idea to back them up.  However, most have
some files that can't be read depending on which drive I use to read
them.  Some are giving the "blank disc, do you want to format?" message
in one drive or the other.

Realizing that my bargain CDs were mostly lost, I played along with one
and told it to mount it on the desktop.  I copied a single file to it,
and was prompted to burn it when ejecting.  The burn was a failure, and
now the CD can't be read on any drive.  My experiment ruined whatever
usefulness that might have remained.

My next experiment will be to see if "Data Rescue II" will save any more
of the old files.

Fred
 
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