My friend's tangerine iMac has a lot wrong with it. Unfortunately, from
8000 mile away I can't cure the software problems that might be easily
dealt with if I were in front of the computer.
The latest problem is the that the CD tray won't stay in. I suppose this
is most likely a hardware problem, a broken latch or the like - perhaps
caused by using a paperclip to eject stuck disks once too often, but I
am just wondering if it could be another software issue. Has anyone come
across a software cause for this?

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nosredna - 07 Jul 2006 04:27 GMT
> My friend's tangerine iMac has a lot wrong with it. Unfortunately, from
> 8000 mile away I can't cure the software problems that might be easily
[quoted text clipped - 5 lines]
> am just wondering if it could be another software issue. Has anyone come
> across a software cause for this?
Tell your friend to make sure he isn't pushing too close to the eject
button. I have an old iMac whose tray will not stay in unless I press
well to the left or right of that eject button. You have to gently but
firmly push it in to make it stay. I think it was like that even when
new.
Mike Rosenberg - 07 Jul 2006 14:10 GMT
> The latest problem is the that the CD tray won't stay in. I suppose this
> is most likely a hardware problem, a broken latch or the like - perhaps
> caused by using a paperclip to eject stuck disks once too often, but I
> am just wondering if it could be another software issue. Has anyone come
> across a software cause for this?
It's definitely a hardware problem. I've encountered it three times,
always on that same tray-loading CD-ROM drive used in Rev. A-D iMacs and
clamshell iBooks.

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Mike Rosenberg
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Hylton Boothroyd - 07 Jul 2006 15:37 GMT
> The latest problem is the that the CD tray won't stay in. I suppose this
> is most likely a hardware problem, a broken latch or the like - perhaps
> caused by using a paperclip to eject stuck disks once too often, but I
> am just wondering if it could be another software issue. Has anyone come
> across a software cause for this?
Well, for what it's worth, I've just had that problem with a 2001 iBook.
It wouldn't stay closed with my DiskWarrior CD, which it has had many
times in the past.
I then offered it a 3" Rough-Guide-to-Venice CD, which I'd read from a
couple of weeks earlier and which I thought might have been the most
recent thing there. It accepted it, mounted it, and released it
normally. It then properly accepted the other things I offered it.
So I guess it might be possible that the iBook, despite several restarts
and a new battery, might not have fully accepted what I'd done two weeks
earlier! Which would make it software.

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Hylton