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Mac Forum / General / Hardware / February 2006



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g5 memory upgrade and crash

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Gregory Wiest - 01 Feb 2006 08:49 GMT
Hello,
after upgrading  the RAM in my G5, 1.8ghz  from 1gb to 2gb, it starts,
shows the correct number of DIMMs, status OK with the correct speed, but
after about 20 minutes running, the screen freezes and then I see the
grey screen telling me I have to restart.

I currently have 4 x 256mb DIMMs installed.  I tried to install 2 x
512mb DIMMs. When I take the 512mb DIMMs out, the machine runs as usual.
What have I done wrong?

Greetings,
Gregory Wiest
Xavier Llobet - 01 Feb 2006 13:22 GMT
> Hello,
> after upgrading  the RAM in my G5, 1.8ghz  from 1gb to 2gb, it starts,
> shows the correct number of DIMMs, status OK with the correct speed, but
> after about 20 minutes running, the screen freezes and then I see the
> grey screen telling me I have to restart.

Check your RAM with memtest. Run it for at least one full day (no
kidding).

http://www.memtestosx.org/

_x.

--
Only one "o" in my e-mail address
Gregory Wiest - 02 Feb 2006 22:39 GMT
> > Hello,
> > after upgrading  the RAM in my G5, 1.8ghz  from 1gb to 2gb, it starts,
[quoted text clipped - 6 lines]
>
> http://www.memtestosx.org/

Thanks for this recommendation! I don't understand what it did, but
memtest solved my problem.

I started up this morning with the two 512mb DIMMs installed and in the
course of the day ran memtest three times.  The errors it showed made me
think that the  € 170 I had paid for them was gone for good.  But after
a re-start, I ran memtest again and this time it found no errors.  For
the first time also, my machine hasn't crashed with those DIMMs
installed.

Thanks again,
Gregory Wiest
Xavier Llobet - 03 Feb 2006 07:29 GMT
> I started up this morning with the two 512mb DIMMs installed and in the
> course of the day ran memtest three times.  The errors it showed made me
> think that the  ¤ 170 I had paid for them was gone for good.  But after
> a re-start, I ran memtest again and this time it found no errors.  For
> the first time also, my machine hasn't crashed with those DIMMs
> installed.

It doesn't make much sense.

Be sure that the memory chips are well set, and run the test 100 times
at least. If it fails in any way, you need to know which DIMM is faulty,
so mark the chips (1 and 2, for example) and run tests individually.
Then, exchange the bad one, it's under warranty. Memtest allows to
create a log file that you could provide as proof of malfunction.

As all pieces of electronics, memory chips tend to be faulty either in
the first few weeks or after some years. We tend to "burn in" all the
new equipment (CPU's, disks, RAM).

Back in September I had to check all the memories of our Macs. It turned
out that more than half of a batch of 256MB DIMMs were faulty. They were
provided by a specific vendor when we bought Macs with additional memory.
He had to replace them.

_x.

--
Only one "o" in my e-mail address
Gregory Wiest - 03 Feb 2006 15:59 GMT
> Back in September I had to check all the memories of our Macs. It turned
> out that more than half of a batch of 256MB DIMMs were faulty. They were
> provided by a specific vendor when we bought Macs with additional memory.
> He had to replace them.

Okay, yesterday was a fluke.  Upon reading your response, I started to
run Memtest.  It started showing lots of errors.  Soon after that, the
system crashed.

I'm not sure how I can isolate a faulty DIMM as they are installed in
pairs.

I will now run Memtest for at least 100 times and see what happens.
At the moment, after the re-start, I'm down to Block Sequential with no
errors.

Greetings,
Gregory Wiest  
Xavier Llobet - 03 Feb 2006 17:59 GMT
> I'm not sure how I can isolate a faulty DIMM as they are installed in
> pairs.

By pairing it with a good one.

> I will now run Memtest for at least 100 times and see what happens.
> At the moment, after the re-start, I'm down to Block Sequential with no
> errors.

You can stop the test at the first error.

_x.

--
Only one "o" in my e-mail address
Gregory Wiest - 04 Feb 2006 12:51 GMT
> Only one "o" in my e-mail address

Last night I finally ran Apple's Hardware Test.  It showed which DIMM is
damaged.  Now I have to learn how to tell which slot is number 5.

Greetings,
Gregory Wiest
Mike Rosenberg - 04 Feb 2006 15:16 GMT
> Last night I finally ran Apple's Hardware Test.  It showed which DIMM is
> damaged.  Now I have to learn how to tell which slot is number 5.

The number should appear on the board right next to the slot.

Signature

Mike Rosenberg
<http://www.macconsult.com> Macintosh consulting services for NE Florida
<http://www.cafepress.com/macconsult,macconsult4> Mac-themed T-shirts
<http://bogart-tribute.net> Tribute to Humphrey Bogart

Gregory Wiest - 05 Feb 2006 14:03 GMT
> > Last night I finally ran Apple's Hardware Test.  It showed which DIMM is
> > damaged.  Now I have to learn how to tell which slot is number 5.
>
> The number should appear on the board right next to the slot.

The numbers <strong>are </strong> next to the memory slots, but they
count from one to four in both banks. Can I assume that the odd-numbered
slots are in the upper bank and the even-numbered ones in the lower?

I thought I would locate the offending DIMM by switching it with its
counterpart and re-running Apple's Hardware Test.  If the damaged DIMM
moved in the error report, I would know which one to take back to the
store.  However, while the program was testing the RAM, the screen
froze, command lines showed up and welcomed me to Open Firmware, saying
that some illegal command had been given.  I tried exiting with CRL-Z
and got a 'User Abort' response, but clicking return only brought me a
new line.  I eventually just hit the power button.

Greetings,
Gregory Wiest
Gregory Wiest - 10 Feb 2006 17:03 GMT
> > > Last night I finally ran Apple's Hardware Test.  It showed which DIMM is
> > > damaged.  Now I have to learn how to tell which slot is number 5.
[quoted text clipped - 4 lines]
> count from one to four in both banks. Can I assume that the odd-numbered
> slots are in the upper bank and the even-numbered ones in the lower?

For the record, after acquiring a magnifying glass, I finally see the
small numbers next to the larger ones near  the DIMM-slots.  The top
bank reads:  J12, J14, J42, J44 and the bottom bank reads:  J11, J13,
J41, J43.  Since my damaged DIMM is in slot 5/J41, the odd numbered
slots are in the lower bank.

Greetings,
Gregory Wiest
 
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