As I receive and delploy shipments of Apple G5's and notice the numbers
of failed equipment, I can roughly calculate that with Apple, their
failure rate of 10% is OK...nominal....skoal, baby! They have no shame
in what they foist on the public anymore. Now that they offloaded their
manufacturing to China, with lower costs, who cares? The stockholders
are happy....that's all that matters! Bob R.
Gregory Weston - 30 Dec 2005 13:11 GMT
> As I receive and delploy shipments of Apple G5's and notice the numbers
> of failed equipment, I can roughly calculate that with Apple, their
> failure rate of 10% is OK...nominal....skoal, baby! They have no shame
> in what they foist on the public anymore. Now that they offloaded their
> manufacturing to China, with lower costs, who cares? The stockholders
> are happy....that's all that matters! Bob R.
As with any publicly-traded corporation in the US, that last sentence is
essentially true and essentially required behavior. If the failure rates
were negatively impacting stockholder value, Apple would be working to
address them. But Apple's failure rates easily among the lowest in the
industry - MUCH better for desktops and also tops for portables - so
there's no particular reason for an investor to be unhappy about it.

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inyo55@verizon.net - 31 Dec 2005 18:10 GMT
Let me explain:
In 1999, we unboxed and deployed 16 Mac G4/400's. All are still running
fine. None had problems. The only thing I've had to do is replace a
few mainboard batteries.
In 2003 we unboxed and deployed 8 Mac G4 Mirror Door units. One was
bad out of the box and had to be replaced.
In 2005: One set of 8 G5's unboxed and all ran ok. One set of 10 G5's
unboxed and one bad out of the box. Needs to be replaced. One set of
5 unboxed and one bad out of the box. What is really annoying about
this is, Apple is too stingy to take our bad units back, even though it
is defective out of the box. The way my company's supply chain works,
they order a set of macs from a national vendor who sends us the macs.
So, the macs are "owned" by someone more than 30 days and thus out of
the lemon-return warranty. Even though it is a bad unit when first
opened. Bob R.
Dave Balderstone - 31 Dec 2005 18:18 GMT
> The way my company's supply chain works,
> they order a set of macs from a national vendor who sends us the macs.
> So, the macs are "owned" by someone more than 30 days and thus out of
> the lemon-return warranty. Even though it is a bad unit when first
> opened.
Sounds like your company needs to deal with the national vendor on a
lemon return policy.

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Gregory Weston - 01 Jan 2006 01:23 GMT
> Let me explain:
No, let me explain.
Apple is a publicly-traded corporation based in the United States of
America. As such, their primary responsibility is to make a good faith
attempt to protect and increase shareholder value.
The failure rates of Apple hardware are among the lowest in the
industry. Not merely better than average but consistently among the best.
Reducing failure rates is not free. It costs money directly, as well as
time and other resources. Improving a category in which you're already
tops is not an efficient means of meeting their fiduciary
responsibility. Focusing on areas in which they lag, or at least are in
danger of lagging, is likely to be a better application of available
resources.
G

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inyo55@verizon.net - 01 Jan 2006 22:31 GMT
In other words, the product does not matter....only the shareholder
returns! Not that I care about how much more money they want to
accumulate....it just makes me more willing to explore the Windows
world as an alternative to Apple, for desktop publishing needs. Bob R.
wwarthog - 02 Jan 2006 06:35 GMT
"inyo55" wrote:
>In other words, the product does not matter....only the shareholder
>returns! Not that I care about how much more money they want to
>accumulate....it just makes me more willing to explore the Windows
>world as an alternative to Apple, for desktop publishing needs. Bob
>R.
Product does matter and so do the shareholders. I think Apple does
well in both areas. Why is its’ Apples fault that your purchasing
Department chooses to go through a middleman for their equipement. If
the company you buy the computer from won’t stand behind the product
why should you expect apple to eat the cost.
I think if you do any research that most of the time ( even with
windows equipment ) if you go through a middleman different rules
apply when returning for warranty repair. I always checked the return
policy for equipment I purchased for my company.
Steve

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Gregory Weston - 09 Jan 2006 12:19 GMT
> In other words, the product does not matter....only the shareholder
> returns!
Pretty much, yes. That's what you said in your first post, and I started
of my response by agreeing with it.
> Not that I care about how much more money they want to
> accumulate....it just makes me more willing to explore the Windows
> world as an alternative to Apple, for desktop publishing needs. Bob R.
With higher failure rates and higher long-term expenses when the
machines do work?

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void * clvrmnky() - 03 Jan 2006 18:04 GMT
> As I receive and delploy shipments of Apple G5's and notice the numbers
> of failed equipment, I can roughly calculate that with Apple, their
> failure rate of 10% is OK...nominal....skoal, baby! They have no shame
> in what they foist on the public anymore. Now that they offloaded their
> manufacturing to China, with lower costs, who cares? The stockholders
> are happy....that's all that matters! Bob R.
Finally, an _accurate_ report of MTBF for Apple hardware directly from a
dependable source. Now we can all sleep better.
This Bob R. fellow has saved us all a lot of misery. Obviously, we
should just give up and buy a Dell. Surely those must be fine, because
Jack F. over at bigdaddy634@hotmail.com reports that their failure rate
is a _negative_ 2%!
I'm convinced!