Mac Forum / General / Hardware / August 2004

Louise just bought a Canon i9900 printer with USB and FireWire
connections. With the cable connected directly from the printer to the
computer (Blue and White G3 running 10.2.8), it'll print the test pages and
whatever from the driver, but not anything from an application, not text
nor images. It feeds a sheet o' paper, then sits. Select Cancel from the
Print Monitor, and the paper is ejected.

Trouble shooting says to shut down the Mac, turn off the printer, and
remove all other FireWire devices. Louise has a FireWire CF card reader on
the Mac, so she did the directed thing. Still no printing from the
printer. I sent an email to Canon support telling them our OS version and
that we'd removed all other FireWire devices and had the printer directly
connected to the Mac. I got an email back asking what OS we were using and
suggesting that we turn the printer off, shut down the Mac, and remove all
other FireWire devices, being sure the printer was connected directly to
the Mac. Sigh.

So does anyone here have any experience similar to this with FireWire
devices? This is the first problem we've had (just the CF card reader and
an external hard drive, though).