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Mac Forum / Applications / Excel / January 2009



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Excel cannot open this file the file may have been damaged or modified from its original format"

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Chrstphrwestwood@officeformac.com - 11 Nov 2008 04:10 GMT
Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

I cannot open an excel spreadsheet I saved and I get the above message. Having read a previous blog I tried using Google Docs but there wasn't an option for a .xlsb file extension and my laptop does not have "numbers". Any other ideas how I can recover this file, or at least not create the same problem again?
David Hille - 25 Nov 2008 05:03 GMT
I had the exact thing happen to me on a very important excel file.
use it every day. bought a file recovery program with no succes. Don't waste your money. Someone out there with the solution? l am using a power mac 8. HELP
Pat McMillan - 25 Nov 2008 20:05 GMT
If you have access to a Windows version of Excel, it has a repair feature
that can sometimes recover corrupted files. If not, if you could forward the
file to me, I can try recovering it for you. I could also investigate to see
if I can figure out how the file became corrupted in the first place.

Also, just to be sure, are you running the 12.1.4 version of Office? It's
very important to keep up-to-date with the most recent updates.

Thanks,

Pat McMillan
patmcmil@microsoft.com

On 11/24/08 9:03 PM, in article 59b615ef.0@webcrossing.caR9absDaxw, "David
Hille " <> wrote:

> I had the exact thing happen to me on a very important excel file.
> use it every day. bought a file recovery program with no succes. Don't waste
> your money. Someone out there with the solution? l am using a power mac 8.
> HELP

Signature

Pat McMillan
Macintosh Business Unit
Microsoft Corp.
This posting is provided ³AS IS² with no warranties, and confers no rights.

MacinSF - 15 Dec 2008 01:25 GMT
I am having the same problem -- Pat, I just emailed you my file.  Can you
please help?  I am desperate!

Thanks!

Jsoy

> If you have access to a Windows version of Excel, it has a repair feature
> that can sometimes recover corrupted files. If not, if you could forward the
[quoted text clipped - 16 lines]
> > your money. Someone out there with the solution? l am using a power mac 8.
> > HELP
Pat McMillan - 15 Dec 2008 05:25 GMT
Thanks. Yes, I received your file and was able to recover it in Windows
Excel 2007. I've sent you the repaired file and am investigating the
corrupted file you sent.

Thanks,

Pat

On 12/14/08 5:25 PM, in article
10CA6B61-2504-41EB-9596-32FD089FE784@microsoft.com, "MacinSF"

> I am having the same problem -- Pat, I just emailed you my file.  Can you
> please help?  I am desperate!
[quoted text clipped - 23 lines]
>>> your money. Someone out there with the solution? l am using a power mac 8.
>>> HELP

Signature

Pat McMillan
Macintosh Business Unit
Microsoft Corp.
This posting is provided “AS IS” with no warranties, and confers no rights.

MacinSF - 15 Dec 2008 06:33 GMT
Thank Pat - I REALLY appreciate it!  Note to others out there -- Google Apps
did not open my file but I downloaded IWork free trial and "Numbers" was able
to open it and export it back to excel.

Also, Pat fixed it!!  Thanks!

> Thanks. Yes, I received your file and was able to recover it in Windows
> Excel 2007. I've sent you the repaired file and am investigating the
[quoted text clipped - 34 lines]
> >>> your money. Someone out there with the solution? l am using a power mac 8.
> >>> HELP
RK - 02 Dec 2008 04:55 GMT
Same thing happened to us. We opened a file on Friday, no problems. Today it won't open in excel (mac and pc), open office, iwork, google docs, box.net. This is not fun and it is an important document. Also, suddenly having problems with other files as well.
Pat McMillan - 02 Dec 2008 22:22 GMT
Is there any chance you could send me a file with this problem? We would
like to investigate and can try to repair it.

Thanks,

Pat

On 12/1/08 8:55 PM, in article 59b615ef.2@webcrossing.caR9absDaxw, "RK" <RK>
wrote:

> Same thing happened to us. We opened a file on Friday, no problems. Today it
> won't open in excel (mac and pc), open office, iwork, google docs, box.net.
> This is not fun and it is an important document. Also, suddenly having
> problems with other files as well.

Signature

Pat McMillan
Macintosh Business Unit
Microsoft Corp.
This posting is provided ³AS IS² with no warranties, and confers no rights.

RK - 03 Dec 2008 17:22 GMT
fyi Pat, it seems that the drive was going bad but the only files with any data corruption on them are the Excel files. Not sure why this is.
WLS@officeformac.com - 03 Dec 2008 22:41 GMT
Pat,,

Same problem. How can I send you a file?

- Thanks!

> Is there any chance you could send me a file with this problem? We would
> like to investigate and can try to repair it.
[quoted text clipped - 16 lines]
> Microsoft Corp.
> This posting is provided &#65533;AS IS&#65533; with no warranties, and confers no rights.
Pat McMillan - 06 Dec 2008 01:11 GMT
Please send the file to patmcmil@microsoft.com.

Thanks,

Pat

On 12/3/08 2:41 PM, in article 59b615ef.5@webcrossing.caR9absDaxw,

> Pat,,
>
[quoted text clipped - 23 lines]
>> This posting is provided &#65533;AS IS&#65533; with no warranties, and
>> confers no rights.

Signature

Pat McMillan
Macintosh Business Unit
Microsoft Corp.
This posting is provided ³AS IS² with no warranties, and confers no rights.

Pete - 14 Dec 2008 19:16 GMT
I am having the same problem and have sent you the file Pat. Has this been solved yet? This thread looks about a week+ old.
Pat McMillan - 15 Dec 2008 05:23 GMT
I received the file from Pete and found that the file format was .xlsb, but
the file's extension was .xlsx. When the extension was changed to .xlsb, the
file opened just fine.

I'm unfortunately not sure how the file format changed initially.

Thanks,

Pat

On 12/14/08 11:16 AM, in article 59b615ef.7@webcrossing.caR9absDaxw, "Pete"

> I am having the same problem and have sent you the file Pat. Has this been
> solved yet? This thread looks about a week+ old.

Signature

Pat McMillan
Macintosh Business Unit
Microsoft Corp.
This posting is provided ³AS IS² with no warranties, and confers no rights.

Carl Witthoft - 15 Dec 2008 22:38 GMT
????   Did you try opening it from the Excel  File/Open menu?   If it's
just an extension thingy you should be able to open it that way, ...
unless of course Office2008 has even MORE stupid things added that make
it worse than Office04/X/97/......

> I received the file from Pete and found that the file format was .xlsb, but
> the file's extension was .xlsx. When the extension was changed to .xlsb, the
[quoted text clipped - 10 lines]
> > I am having the same problem and have sent you the file Pat. Has this been
> > solved yet? This thread looks about a week+ old.

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Team EM to the rescue!    http://www.team-em.com

Pat McMillan - 16 Dec 2008 01:18 GMT
I got Jason's file and am investigating.

On 12/15/08 2:38 PM, in article
carl-93B94F.17380315122008@reader.motzarella.org, "Carl Witthoft"
<carl@witthoft.com> wrote:

> ????   Did you try opening it from the Excel  File/Open menu?   If it's
> just an extension thingy you should be able to open it that way, ...
[quoted text clipped - 15 lines]
>>> I am having the same problem and have sent you the file Pat. Has this been
>>> solved yet? This thread looks about a week+ old.

Signature

Pat McMillan
Macintosh Business Unit
Microsoft Corp.
This posting is provided ³AS IS² with no warranties, and confers no rights.

Rebecca - 15 Dec 2008 14:14 GMT
Gack! I have the same problem all of the sudden. One of my excel files, which I use all the time, is suddenly "not in a recognizable format."

Tried opening in Windows, Numbers, etc., won't work.

Can I send it in for review? It is sensitive information, but I would rather recover it than start over.

Please advise,
Rebecca
rebhowald@yahoo.com
- 15 Dec 2008 18:35 GMT
Hi Pat,

I've just e-mailed you directly with a couple of files that have been doing this to me. The common feature for me on this has been the use of a pivot table within the file.

I've downgraded to excel 2004 to resolve a number of issues I'm having with Excel 2008 and this problem has occurred in a file I created and worked on in Excel 2004, so it's not just an 08 problem by the looks of it.

Numbers will open the file without problem!

now if only Numbers did pivot tables, I'd have the perfect answer ;)

HELP!!

Jason
mail@jasonprice.org.uk
Twister - 22 Dec 2008 09:45 GMT
I have a similar issue I think. Created a spreadsheet in Windows using Excel 2007 and emailed it to my GMAIL account. I cannot open it with Excel for MAC, I get the same message.
I have tried saving it as both .xlsx and .xls formats without success. This is a brand new installation and first time I have tried to use MAC Office. I installed all the updates. Running version 12.1.5

Also cannot register on this damn site for some reason it wont let me...tried multiple times.

twister68@gmail.com
JE McGimpsey - 23 Dec 2008 01:35 GMT
> I have a similar issue I think. Created a spreadsheet in Windows using Excel
> 2007 and emailed it to my GMAIL account. I cannot open it with Excel for MAC,
[quoted text clipped - 7 lines]
>
> twister68@gmail.com

Have you tried zipping it before sending it?

I have sometimes been able to use the free OpenOffice.org spreadsheet
application can open files that gave that error message:

  http://openoffice.org
asa - 07 Jan 2009 08:27 GMT
Hello
good afternoon

have problem in opening thefile the error message "the file is not a recognaizable format" pls help me
Pat McMillan - 07 Jan 2009 23:04 GMT
Can you try manually changing the file's extension (to either .xls or .xlsx,
depending on what version of Excel you're using) and then try to open it
again?

On 1/7/09 12:27 AM, in article 59b615ef.18@webcrossing.caR9absDaxw, "asa"

> Hello
> good afternoon
>
> have problem in opening thefile the error message "the file is not a
> recognaizable format" pls help me

Signature

Pat McMillan
Macintosh Business Unit
Microsoft Corp.
This posting is provided ³AS IS² with no warranties, and confers no rights.

 
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