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Mac Forum / Applications / Excel / July 2008



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Crash

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mtpaper@officeformac.com - 09 Jul 2008 21:52 GMT
Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel

I have read other threads and do not see any suggested solutions.

I have two windows of a file open.
I change an ID number, and print the updated worksheet page to PDF.

After printing a couple of pages, the system hangs and freezes.

This is happening repeatedly.
I do this same type of procedure in many of my workbooks, so I really need to know how to get this to work.

I got thru a bunch of pages successfully. Then I tried to do a simple copy and paste - once cell to another. And got the spinning beachball and crashed.

What can I tell you to help you isolate this problem?

Do I need to rebuild all my spreadsheets?

thank you -
Marion

Date/Time: 2008-07-09 16:23:58 -0400
OS Version: 10.5.4 (Build 9E17)
Architecture: i386
Report Version: 4

Command: Excel
Path: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
Version: 12.1.1 (12.1.1)
Build Version: 0
Project Name: (null)
Source Version: 80522
Parent: launchd [76]

PID: 7824
Event: hang
Time: 6.32s
Steps: 39

Process: Microsoft Excel [7824]
Path: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/Microsoft Excel

ADDRESS BINARY
 00001000 /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
 013ca000 /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/Netlib.framework/Versions/12/Netlib
 0145f000 /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/MicrosoftComponentPlugin.framework/Versions/12/MicrosoftComponentPlugin
 01731000 /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/MicrosoftOffice.framework/Versions/12/MicrosoftOffice
 01f59000 /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/MicrosoftOLE.framework/Versions/12/MicrosoftOLE
 02013000 /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/MicrosoftOLEAutomation.framework/Versions/12/MicrosoftOLEAutomation
 020a4000 /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/StdUrlMoniker.framework/Versions/12/StdUrlMoniker
 020ee000 /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/merp.framework/Versions/12/merp
 020fe000 /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/PowerPlant.framework/Versions/12/PowerPlant
 0230d000 /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/OfficeArt.framework/Versions/12/OfficeArt
 0355e000 /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/PowerPlantCore.framework/Versions/12/PowerPlantCore
 035a5000 /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/SmartArt.framework/Versions/12/SmartArt
 03ad4000 /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/MicrosoftOleo.framework/Versions/12/MicrosoftOleo
 03ae8000 /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/MicrosoftChartPlugin.framework/Versions/12/MicrosoftChartPlugin
 041b7000 /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
 044b7000 /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/PlugIns/ExcelPrintPDE.plugin/Contents/MacOS/ExcelPrintPDE
 61737000 /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
 61a0b000 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
 61b8b000 /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dy
mtpaper@officeformac.com - 10 Jul 2008 21:42 GMT
FYI -
I was able to recreate my crash repeatedly and isolated it - I crashed for any new or previously existing spreadsheet, after visiting File->Print->Preview.

Someone from Microsoft on this board was VERY HELPFUL, but I felt it was a Mac problem and persisted calling Applecare until reaching someone who agreed with me.

We ran some Disk Utilities, re-booted, and I've been working for several hours without crashing (as opposed to crashing continually!)

I may have future problems, but I hope I will be able to isolate and solve them as well.

Thanks -
Marion
 
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