Excel cannot open this file. The file might have been damaged or modified from it's original format.
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Jon Connell - 08 May 2008 19:43 GMT I've had this twice now with the same spreadsheet (quite a large one) and Excel has now irrevocably lost data for me. I have a version in backup, but all is lost for what recent data Excel 2008 has destroyed in its mangling it seems. Older versions of Excel used to be able to do data recovery, but I guess this is now impossible?
Before I go back to Office 2004 (which I intend to do), is there any way to recover the data?
Oh ... and how does consumer law work in the US (where I bought the software)? It's obviously not fit for purpose as UK consumer law would understand it, but do I stand a chance of a refund?
Cheers,
Jon
Bob Greenblatt - 08 May 2008 20:51 GMT On 5/8/08 2:43 PM, in article 456d9add-4f03-4c44-bd90-e15fc93ef2f3@b1g2000hsg.googlegroups.com, "Jon Connell" <ciamabue@googlemail.com> wrote:
> I've had this twice now with the same spreadsheet (quite a large one) > and Excel has now irrevocably lost data for me. I have a version in [quoted text clipped - 12 lines] > > Jon All you have to do for a refund is to take it back to the retailer where you bought it.
 Signature Bob Greenblatt [MVP], Macintosh bobgreenblattATmsnDOTcom
Alan - 14 May 2008 14:40 GMT > I've had this twice now with the same spreadsheet (quite a large one) > andExcelhas now irrevocably lost data for me. I have a version in [quoted text clipped - 12 lines] > > Jon Hi,
There is a tool called Advanced Access Repair. I have used it to repair many corrupt Access MDB files on my damaged disks successfully. Its homepage is http://www.datanumen.com/aar/ Maybe you can have a try.
Alan
lantheaume@officeformac.com - 28 May 2008 17:24 GMT Besides Alan's ever so not useful comment I don't see a resolution listed here.
I'm having the same issue with a spreadsheet I made in Excel 2008.
It's not large though.
What can I do to get my data out of the file?
Pat McMillan - 28 May 2008 17:32 GMT I can't find the earlier posts to this thread. Can you please summarize your scenario again? Did your file stop opening after running an updater or did it stop opening after taking some action in Excel and saving? Is there any chance you could send me the affected workbook? (patmcmil@microsoft.com)
Thanks,
Pat
On 5/28/08 9:24 AM, in article ee9ae3c.3@webcrossing.caR9absDaxw,
> Besides Alan's ever so not useful comment I don't see a resolution listed > here. [quoted text clipped - 4 lines] > > What can I do to get my data out of the file?
 Signature Pat McMillan Macintosh Business Unit Microsoft Corp. This posting is provided ³AS IS² with no warranties, and confers no rights.
lantheaume@officeformac.com - 28 May 2008 17:33 GMT I found a solution of sorts from this thread - <http://www.officeformac.com/ProductForums/Excel/1539/0>.
making a copy, and changing the extension to .xml worked.
I then re-saved the file over the old one as an xlsx and it saved and reopened fine.
I think what triggered it was the "Conditional Sum" I have going (it's under Tools), as it's the only thing unique compared to my other docs.
Anyone else have any experience with conditional sum and issues?
Robotdude - 16 Jul 2008 20:03 GMT Hey this worked for me! Thank god. I believe the issue was that excel crashed and opened the file via autosave. Once I went to save the file, I chose save as and clicked on the original file. Once I did that I could no longer open the file "which was password protected. I would put in the password and then get the error we are talking about in this thread. I copied the file, renamed it to .xml and it opened perfectly. Saved my ^$$
> I found a solution of sorts from this thread - <http://www.officeformac.com/ProductForums/Excel/1539/0>. > [quoted text clipped - 5 lines] > > Anyone else have any experience with conditional sum and issues? vickyquintana@officeformac.com - 28 May 2008 18:14 GMT Hi, I have an Excel spreadsheet with an attached pivot table and the file keeps crashing. The error message that I get is that "Excel has encountered a problem and needs to close". I re did the file on a new worksheet and that hasn't helped. I've changed the extension to xml and xlsx and that doesn't seem to help either. I just upgraded to Excel 2008 in hopes that, that might help and nothing. I need to work on my file and I don't know what to do. Can anyone help me?
thank you, vicky :frown:
Pat McMillan - 28 May 2008 19:41 GMT Vicky and I talked about this offline. As it turns out, she was running 12.0.0 and we fixed the bug that was causing this in a subsequent update.
Thanks,
Pat
On 5/28/08 10:14 AM, in article ee9ae3c.6@webcrossing.caR9absDaxw,
> Hi, > I have an Excel spreadsheet with an attached pivot table and the file keeps [quoted text clipped - 7 lines] > thank you, > vicky :frown:
 Signature Pat McMillan Macintosh Business Unit Microsoft Corp. This posting is provided ³AS IS² with no warranties, and confers no rights.
MRCLBONE@officeformac.com - 29 May 2008 03:36 GMT I just encountered this problem on my MacBook OS 10.5.3 in Excel 2008. The workbook is not that large. Pat, I'll send you the file.
Pat McMillan - 29 May 2008 05:37 GMT Thanks so much. I'll check out the file you've sent and let you know what I find.
Pat
On 5/28/08 7:36 PM, in article ee9ae3c.8@webcrossing.caR9absDaxw,
> I just encountered this problem on my MacBook OS 10.5.3 in Excel 2008. The > workbook is not that large. Pat, I'll send you the file.
 Signature Pat McMillan Macintosh Business Unit Microsoft Corp. This posting is provided ³AS IS² with no warranties, and confers no rights.
jmix@officeformac.com - 06 Jun 2008 16:30 GMT Hi Pat, I am having the same problem. Excel 2008 file (with a pivot table) crashed and refuses to open. Renaming the extension does not help. I just emailed you the file. I really appreciate any help you can give me in salvaging the data.
Thanks, Jason
MacJohnD@officeformac.com - 13 Jun 2008 20:12 GMT Excel2008 with Leopard10.5.3 I lost my file too! Data and bar plots. No "conditional" items, etc. Only 140KB. I had performed periodic saves. Tried copy and renaming as suggested. Nothing has worked. Another file that was open as the time of crashing was recovered and is okay. Whatever is good about 2008 is far overshadowed by it ruining a day's work.
Nicolas de Biolley - 08 Aug 2008 16:36 GMT I have a XLS file that works as a charm. Open it, save it in "xlsx", and the problem EVERY single excel users in our company encounters pops up (cannot open file blahblah).
So I can reproduce the problem, wich is the first way to a solution I hope.... Because unfortunately, renaming it to xml doesn't work.
If you want this file, how can I attach it to this message? I'm no longer using a usenet program, so posting via the microsoft website which doesn't allow attach it seems.
> Excel2008 with Leopard10.5.3 > I lost my file too! [quoted text clipped - 5 lines] > Another file that was open as the time of crashing was recovered and is okay. > Whatever is good about 2008 is far overshadowed by it ruining a day's work. Fergal Condron - 08 Aug 2008 19:22 GMT Can you email the file to me at: fercon@microsoft.com
Thanks, Fergal.
Fergal Condron, Macintosh Business Unit Microsoft Corp. This posting is provided ³AS IS² with no warranties, and confers no rights.
On 8/8/08 8:36 AM, in article 550196FB-CEC7-4DC2-8FC8-3477F7B21F76@microsoft.com, "Nicolas de Biolley"
> I have a XLS file that works as a charm. > Open it, save it in "xlsx", and the problem EVERY single excel users in our [quoted text clipped - 16 lines] >> Another file that was open as the time of crashing was recovered and is okay. >> Whatever is good about 2008 is far overshadowed by it ruining a day's work. Luis - 11 Oct 2008 23:32 GMT I had the same issue described in this post, tried renaming the extension of my file to xml and xsl but Excel still had problems opening the file.
I spent a long time putting the data together in that spreadsheet, and now it's lost. Can anyone help me recover the data in the file please?
Thanks,
Luis
Pat McMillan - 14 Oct 2008 01:27 GMT If you can send me a copy of the file I can investigate.
Thanks,
Pat McMillan patmcmil@microsoft.com
On 10/11/08 3:32 PM, in article 9D33E336-421C-4F62-A4CE-6C425A20046B@microsoft.com, "Luis"
> I had the same issue described in this post, tried renaming the extension of > my file to xml and xsl but Excel still had problems opening the file. [quoted text clipped - 5 lines] > > Luis
 Signature Pat McMillan Macintosh Business Unit Microsoft Corp. This posting is provided ³AS IS² with no warranties, and confers no rights.
Luis - 14 Oct 2008 02:27 GMT Thanks for the follow-up! The trick of changing the file to .xml or .xsl didn't work for me (I have a MacBook running office 2008.) I am lucky enough to have Office for Windows too, and when I opened the file in Excel for Windows the file corruption got fixed.
It would be nice to have that same functionality in Excel for Mac too.
Thanks again for the follow up!
Luis
> If you can send me a copy of the file I can investigate. > [quoted text clipped - 15 lines] > > > > Luis Pat McMillan - 14 Oct 2008 17:18 GMT Thanks. Yes, we're thinking seriously about file recovery for an upcoming version of Mac Excel. I'll add your voice of support to the list.
Thanks,
Pat
On 10/13/08 6:27 PM, in article 569FE1C2-173D-426A-92E6-53FC1316A959@microsoft.com, "Luis"
> Thanks for the follow-up! The trick of changing the file to .xml or .xsl > didn't work for me (I have a MacBook running office 2008.) I am lucky enough [quoted text clipped - 26 lines] >>> >>> Luis
 Signature Pat McMillan Macintosh Business Unit Microsoft Corp. This posting is provided “AS IS” with no warranties, and confers no rights.
MacJohnD@officeformac.com - 13 Jun 2008 20:27 GMT More on the problem.
Todays ruined file was updated from a previous version. I attempted to open that file( saved yesterday as xlsx). It also generates the error now!
The version of the file before that was in .xls format and it does open. As an experiment, I made a copy of it and changed the extension to .xlsx. The same error is generated.
MacJohnD@officeformac.com - 13 Jun 2008 22:16 GMT A solution?
Opened on XP machine with Excel 2007. It gave an error message, but opened. Saved as xlsx. It opens okay with Excel 2008.
Pat McMillan - 13 Jun 2008 23:15 GMT Hi,
Is there any chance you can send me a copy of the file (the corrupted version that no longer opens in Mac Excel 2008)? It would help us track down the issue.
Thanks,
Pat patmcmil@microsoft.com
On 6/13/08 2:16 PM, in article ee9ae3c.13@webcrossing.caR9absDaxw,
> A solution? > > Opened on XP machine with Excel 2007. It gave an error message, but opened. > Saved as xlsx. It opens okay with Excel 2008.
 Signature Pat McMillan Macintosh Business Unit Microsoft Corp. This posting is provided ³AS IS² with no warranties, and confers no rights.
Nolie_Rules@officeformac.com - 26 Jul 2008 04:01 GMT I've just had the same problem.
I get the Excel cannot open this file the file may have been damaged or modified from its original format
I'm running: - Mac OS X 10.5.4 - Excel 2008 for Mac 12.1.1
The file I'm having trouble with is a .xls, about 2.2MB file in size, has twelve good sized worksheets and a few graphs interspersed. It closed cleanly and now I get the error message.
Tried to save it as a .xml and .xlsx and re-open to no avail.
Help please!!
Wayne_Sandy@officeformac.com - 02 Sep 2008 14:47 GMT Hi MVPs,
After my wife spent 7 hours on an Excel file of our home budgets, full of Pivot Tables, last night, the aforementioned file -- now corrupted -- won't open in Excel at all.
At first, I thought this was happening because there are two versions of Excel on our G5 iMac (running Mac OS 10.4.11), and the file was having a hard time picking the most up-to-date version to open it. Solved that issue, but still couldn't open the file.
Tried NeoOffice, but the some of the file's contents vanished. Our old Windows laptop with MS Office, however, did open the file and it's now saved with another name we can read on the iMac.
Question: Is there a utility on the newest version of MS Office for the Mac that can fix previously usable, but now corrupted, Excel files? I'm not convinced that upgrading to a newer version will help in the future.
Thanks for any help and advice y'all can provide,
Wayne
Lane Beaton - 09 Sep 2008 19:38 GMT I managed to recover my file two ways:
1. I sent it to Patrick McMillan at Microsoft and he recovered it using a PC and he saved it to .xls 2. A buddy recovered it using iWork and exported it to .xls, this retained more of the formatting than the previous.
Many thanks to Pat, great support.
S.T. Black - 11 Sep 2008 16:40 GMT I managed to recover my file two ways:
1. I sent it to Patrick McMillan at Microsoft and he recovered it using a PC and he saved it to .xls 2. A buddy recovered it using iWork and exported it to .xls, this retained more of the formatting than the previous.
Many thanks to Pat, great support.
Just like chime in that I too experienced the corruption issue and was able to recover it using the iWork import/export functionality.
The spreadsheet in question made heavy use of conditional sums but was otherwise fairly ordinary - no graphs, charts, enormous size, etc.
There was no prior crash/problem closing that would have been an obvious trigger for file corruption.
The file was saved in the .xlsx format.
I hope this issue is able to be identified quickly and resolved.
Pat McMillan - 11 Sep 2008 17:20 GMT Thanks S.T. If you still have a copy of your file before it became corrupted and could share it with me, I would love to investigate. Also, if you could tell me that as best as you remember what steps you took with the file prior to the last time you save it before it became corrupted it would be a great help.
Thanks,
Pat patmcmil@microsoft.com
On 9/11/08 8:40 AM, in article ee9ae3c.21@webcrossing.caR9absDaxw, "S.T. Black" <> wrote:
> I managed to recover my file two ways: > [quoted text clipped - 17 lines] > > I hope this issue is able to be identified quickly and resolved.
 Signature Pat McMillan Macintosh Business Unit Microsoft Corp. This posting is provided ³AS IS² with no warranties, and confers no rights.
Li - 23 Oct 2008 14:34 GMT So, there doesn't seem to be any quick fix it is there? I was working on a spread sheet yesterday, and now its have the same described error. Renaming it doesn't seem to have helped.
Pat McMillan - 23 Oct 2008 17:26 GMT I'm working with Li to try to figure how how the file became corrupted.
On 10/23/08 6:34 AM, in article ee9ae3c.27@webcrossing.caR9absDaxw, "Li"
> So, there doesn't seem to be any quick fix it is there? I was working on a > spread sheet yesterday, and now its have the same described error. Renaming it > doesn't seem to have helped.
 Signature Pat McMillan Macintosh Business Unit Microsoft Corp. This posting is provided ³AS IS² with no warranties, and confers no rights.
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