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Mac Forum / Applications / Excel / December 2007Excel files won't open or delete from folder
I just transferred some excel files from my old PC - windows XP Office 2003 - to my new MacBook Pro - Leopard Office for Mac 2004. The first one I tried to open the view was too small so I increased the zoom to 150%. After looking around a little I added some text and tried to save. It first said "read only," but then it said "save successfully." Then I closed it and tried to reopen. it will not open it says "the operation could not be completed. An unexpected error has occurred (error code -43)." In theory I could just bring over the file from the PC again - but the inaccessible file refuses to be deleted. If I drag to trash it immediately reappears in the folder. Won't open, won't delete. I also tried opening in iWorks 2008 Numbers after it crashed. Does not open. Help is much appreciated. Gavin On Dec 27, 3:31 am, gavinmcca...@gmail.com wrote: > I just transferred some excel files from my old PC - windows XP Office > 2003 - to my new MacBook Pro - Leopard Office for Mac 2004. [quoted text clipped - 15 lines] > Help is much appreciated. > Gavin In Finder, "get info" and make sure the file isn't read only. If it is, well, make it so it isn't. Then try deleting after that. To "get info", control-click the file to get up a contextual menu and pick it there, or select the file and do command-I (command is the one next to the space bar). PhilD -- <>< > On Dec 27, 3:31 am, gavinmcca...@gmail.com wrote: > [quoted text clipped - 29 lines] > -- > <>< When I click to "get info" no info appears and the icon for the file temporarily disappears. I thought it might be deleting - but instead it returns when the folder is refreshed or reopened. I even reorganized the icons in the folder and the weird excel files will replace themselves directly over another icon in their original spot. Any other thoughts? Thanks Gavin On 12/27/07 8:43 AM, in article eeecae51-b5bf-4c6b-8f36-5b082f3c59c1@e25g2000prg.googlegroups.com, >> On Dec 27, 3:31 am, gavinmcca...@gmail.com wrote: >> [quoted text clipped - 40 lines] > Thanks > Gavin Hi Gavin - Although there isn't any *definitive* lexicon of error codes they are generated by the OS in most cases. Unfortunately they only indicate symptoms - not the cause of the problem. This one suggests that there is a problem with your HD itself or with the Finder/file system. Problems with opening & closing files is quite frequently caused by disk/directory errors of some sort and the other behavior you describe is consistent with that. If this is a MacBook Pro that you recently upgraded from Tiger to Leopard there could have been something go awry with the installation. However, even a newly bought system with the OS already installed can have similar problems [I hadn't had this factory-installed G5 for 6 months before I found out how screwy the setup was - had to completely reformat & install to finally get it right. It's been perfect ever since for ~3 years.] I haven't gone to Leopard as yet so I can't address the issue directly, but I'd suggest you boot from a different startup disk (such as the Leopard disk itself) & run Disk Utility - Repair Disk (NOT Disk Permissions). If you have a 10.5 compatible alternative - such as Disk Warrior or TechTool Pro - you might try it instead. Attempt to repair all errors found, which may require running the utility more than once. When done, restart the Mac & run Disk Utility - Repair Disk Permissions before launching any apps or opening files. HTH |:>) Bob Jones [MVP] Office:Mac > On 12/27/07 8:43 AM, in article > eeecae51-b5bf-4c6b-8f36-5b082f3c5...@e25g2000prg.googlegroups.com, [quoted text clipped - 73 lines] > Bob Jones > [MVP] Office:Mac Sounds promising. Keeping in mind that I am less than a week experienced with Mac - how would I perform the above mentioned Disk Utility? the only disk I have is the Leopard OS disk. At what point do I go to the mac service center vs trying to go it alone? Thanks, Gavin On 27 Dec, 19:36, gavinmcca...@gmail.com wrote: > Sounds promising. Keeping in mind that I am less than a week > experienced with Mac - how would I perform the above mentioned Disk > Utility? the only disk I have is the Leopard OS disk. At what point do > I go to the mac service center vs trying to go it alone? There is an application somewhere called Disk Utility (I can't tell you where it is, as I moved mine to a more convenient location). Use Spotlight (I assume that's still in Leopard: I use Tiger) to find it, if necessary. Then run it. At the appropriate point select your hard drive, then repair disk or repair disk permissions (depending on which stage you're at in CyberTaz's instructions). When it's complete, just close it. PhilD -- <>< On 12/27/07 2:36 PM, in article 464ae92b-241a-40ab-a429-536456cdd9fe@i12g2000prf.googlegroups.com, >> On 12/27/07 8:43 AM, in article >> eeecae51-b5bf-4c6b-8f36-5b082f3c5...@e25g2000prg.googlegroups.com, [quoted text clipped - 81 lines] > Thanks, > Gavin If your Mac is that new & it's reasonably convenient to do so, I'd make the trip to the service center & let them have a go at it... Make sure you take a transcript of this thread. They should not only be able to resolve it but should also be able to show you how - assuming we're on the right track. Disk Utility is a program included with OS X for disk maintenance. It's located in a folder named Utilities which is in your Applications folder - I doubt the location has changed in Leopard. Also, when you launch it there is a Help menu from which you can get a pretty good idea of what it is & how to use it. The Leopard disk can be used to boot the Mac in order to manage the normal startup (internal) drive. When you boot from the Leopard Disk there will be a menu from which you can access Disk Utility... Just one side note: When booted from something other than your regular startup disk Do Not run the Repair Disk Permissions feature. Permissions are set based on the OS version the Mac is using at the time & will be wrong when you restart from the internal HD. (The terminology is a little confusing, but there is a distinct difference between 'Repair Disk' & 'Repair Disk Permissions' - The former can *only* be done on an OS X boot disk which isn't currently the startup drive, whereas the latter can be used at any time on the current startup disk. As a "newcomer" to the Mac you may also find the following useful, especially if you're switching from Windows: http://www.apple.com/support/switch101/ http://word.mvps.org/mac/Differences.html There is a lot of other Mac/OS X assistance available from the Apple Discussions Forum if you have any issues that aren't Office:Mac-specific. You'll find access to it from that page or you can go directly to: http://discussions.apple.com/index.jspa In fact, you may want to add this last link to your browser's bookmarks. Regards |:>) Bob Jones [MVP] Office:Mac |
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