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Mac Forum / Applications / Excel / December 2006Lag Time
I recently upgraded my RAM to 640 MB, and my operating system to Tiger 10.4.8. I also re-installed Microsoft Office X. However, I've now noticed that there's a time lag when I try the following... 1) Manually widen a column by clicking on the line and dragging it across 2) Click a cell and drag down the column to highlight a range of cells Also, I've noticed that whenever I Save a file on the Desktop I can see first one file appearing with some strange name, then it disappears, and then another file appears with the correct name. I've also downloaded and installed the lastest updates -- 10.1.8 and 061219EN. Unfortunately, it hasn't helped at all. Does anyone know why this is happening? Does anyone have a solution? Thanks! I'd be asking yourself a couple of questions: 1) Are you seeing any slowdowns or weird behavior in any other applications? Try Safari, Address Book, TextEdit, Word, and Entourage? Any weird behaviors when you try to refresh a page, move a piece of text, anything like that? 2) If the answer is yes, it's possibly a system wide issue. May require an archive and install, and then re-test without the upgrades. 640 MB is still pretty low RAM for Tiger, which uses its fair share of resources by itself. 3) If the answer is no, try creating a second user account, and try the same steps, see if anything changes. If so, then trash all Excel-specific preferences (particularly Macintosh HD:Users:Home:Library:Preferences:com.microsoft.excel.plist and Macintosh HD:Users:Home:Library:Preferences:Microsoft:com.microsoft.excel.prefs Start there, post back with how you do. HTH Geoff > I recently upgraded my RAM to 640 MB, and my operating system to Tiger > 10.4.8. I also re-installed Microsoft Office X. However, I've now [quoted text clipped - 17 lines] > > Thanks! > 1) Are you seeing any slowdowns or weird behavior in any other > applications? Try Safari, Address Book, TextEdit, Word, and Entourage? > Any weird behaviors when you try to refresh a page, move a piece of > text, anything like that? I looked at those applications and all seem to be working fine. > 3) If the answer is no, try creating a second user account, and try > the same steps, see if anything changes. I created a second user account and found the same problem with Excel. > If so, then trash all > Excel-specific preferences (particularly Macintosh > HD:Users:Home:Library:Preferences:com.microsoft.excel.plist and > Macintosh > HD:Users:Home:Library:Preferences:Microsoft:com.microsoft.excel.prefs Even though the problem doesn't seem to be user-specific, I tried trashing the preferences. Unfrotunately, it didn't help. Actually, I was only able to trash com.microsoft.excel.plist. I couldn't find com.microsoft.excel.prefs anywhere. Should there in fact be such a file? Also, I tried un-installing and re-installing Microsoft Office X but unfortunately that hasn't helped either. Any other suggestions? Thanks Geoff! > Also, I've noticed that whenever I Save a file on the Desktop I can see > first one file appearing with some strange name, then it disappears, > and then another file appears with the correct name. With regards to the above, the same thing happens with Word. But it doesn't seem to happen with PowerPoint... > > Also, I've noticed that whenever I Save a file on the Desktop I can see > > first one file appearing with some strange name, then it disappears, > > and then another file appears with the correct name. > > With regards to the above, the same thing happens with Word. But it > doesn't seem to happen with PowerPoint... I think that is normal, in the sense that the application creates a temporary file whilst it is thinking, then gives it a recognisable name when it has finished. Normally this would be really, really quick, but as you have noted there seems to be a general slowness on your computer at the moment. You haven't got a virus checker running, have you? I have found in the PC world (spit, spit) that these programs can be extremely processor hungry. PhilD -- <>< > > > Also, I've noticed that whenever I Save a file on the Desktop I can see > > > first one file appearing with some strange name, then it disappears, [quoted text clipped - 8 lines] > as you have noted there seems to be a general slowness on your computer > at the moment. The slowness, though, is mostly centred with Excel. The three items I mentioned in my original post affects Excel, with only the third item (saving a file) affecting Word. Everything else seems fine. In general, the system is fairly quick. Very strange... > You haven't got a virus checker running, have you? I have found in the > PC world (spit, spit) that these programs can be extremely processor > hungry. No, I don't a virus checker running at all. Thanks Phil! Hi Domenic - If you installed OS X 10.4.8 using Software Update, try downloading the Combo Updater from the Apple web site & reinstall that version. Also, in all the thread I've seen no mention of running Repair Disk Permissions since the OS or Office updates. If you haven't done that, give it a try - it needs to be used following any OS or major application updates. I also see no indication of what type of Mac you have. If one of the iMacs with shared video RAM your 640 may still not be enough for satisfactory performance. Another consideration is the amount of free HD space, which can also contribute to slowdowns. Along the same lines, you may want to run Disk Utility - Verify Disk (or other comparable utility) to see if it finds any file problems. HTH |:>) Bob Jones [MVP] Office:Mac On 12/21/06 12:24 PM, in article 1166721858.896190.129760@80g2000cwy.googlegroups.com, >>>> Also, I've noticed that whenever I Save a file on the Desktop I can see >>>> first one file appearing with some strange name, then it disappears, [quoted text clipped - 21 lines] > > Thanks Phil! Thanks CyberTaz! I've tried your suggestions but unfortunately it hasn't resolved my problem. Here's what I've tried so far... 1) Downloaded and re-installed OS X 10.4.8 Combo Updater from Apple's website. 2) Ran 'Repair Disk Permissions'. 3) Ran 'Repair Disk' from the Install disc. Apparently no repairs were necessary. 4) Ran 'Apple Hardware Test'. All components passed. By the way, here are the specifications for my Mac... eMac 700 MHz PowerPC G4 640 MB SDRAM Capacity: 40 GB Avaialble: 29 GB Is it possible to boot up using the Install disc for OS X 10.2 (Jaguar) without actually installing it so that I could try Excel and see if the problems still exist under that operating system? > Hi Domenic - > [quoted text clipped - 16 lines] > Bob Jones > [MVP] Office:Mac It seems that the source of the problem is an application called 'LCC Scroll Enhancer.ape' found in /Library/Application Enhancers. It's part of the Logitech Control Center software used for my mouse. After trashing it, Excel seems to work just fine. Only the issue with saving a file remains. However, this may very well be a system issue and may not be resolved. Nevertheless, any other ideas in this regard would be appreciated. Thanks to everyone for trying to help! Much appreciated! Cheers! A couple of things: 1) You may be just up against the inherent difficulty of eMacs. My experience with them is that they're pretty pokey by nature. You might see an improvement in performance by COMPLETELY erasing your hard drive, zeroing all data, and then doing a clean re-install. Your hard drive may have bad sectors, which may contribute to saving/writing slowness. 2) Open Activity Monitor (in the Utilities folder) and keep it open while you're doing your normal business in Excel. Check and see what other processes are running. That might give you some insight. HTH Geoff > It seems that the source of the problem is an application called 'LCC > Scroll Enhancer.ape' found in /Library/Application Enhancers. It's [quoted text clipped - 7 lines] > > Cheers! > A couple of things: > [quoted text clipped - 4 lines] > drive may have bad sectors, which may contribute to saving/writing > slowness. I originally installed the new OS using the 'Upgrade' method. When I discovered this quirk, I re-installed the OS using 'Erase and Install'. Unfortunately it didn't help. > 2) Open Activity Monitor (in the Utilities folder) and keep it open > while you're doing your normal business in Excel. Check and see what > other processes are running. That might give you some insight. While saving a file, here are the processes which are running... Activity Monitor Excel UniversalAccess.app mdimport Finder I have no idea what the third and fourth items are, and whether they're at all responsible. Any ideas? Otherwise, I'll continue with my workaround, which is to save my documents in a folder within Documents, with an alias on my desktop. Thanks for your help, Geoff! Cheers! "mdimport" is Spotlight's indexing process, I believe. I wouldn't mess with that. Universal Access is a System Preference, which works for users who have visual and auditory disabilities. It enables such functionality as enlarged text and text reading. You can turn it off in System Preferences. However, having said that, I still think your workaround is sound. I've had some weird issues with saving files to the Desktop myself, as I have mentioned in some of my own posts. I wouldn't recommend saving *any* kind of file to the Desktop, based on my own experience. Cheers Geoff > > A couple of things: > > [quoted text clipped - 29 lines] > > Cheers! Yeah, I think I'll make do with the workaround. Thanks Geoff, much appreciated! Cheers! > "mdimport" is Spotlight's indexing process, I believe. I wouldn't mess > with that. Universal Access is a System Preference, which works for [quoted text clipped - 43 lines] > > > > Cheers! |
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