Bug reports??

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mitchell@dvarp.org - 21 Sep 2006 18:26 GMT

I have a workbook which reproducibly crashes Excel 2004 every time I
try to delete a control contained in it. It does not crash in Excel
2003 (Windows). I want to report this to Microsoft but the support
site steers me to pay-per-incident.

I shouldn't have to be paying them to report a bug in their software (I
know, this is Micro$oft...), should I? Is there an e-mail address or
other means by which I can submit the report?

Replies to mitchell@dvarp.org, please.

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Bob Greenblatt - 21 Sep 2006 19:16 GMT

On 9/21/06 1:26 PM, in article
1158859587.507291.268270@h48g2000cwc.googlegroups.com, "mitchell@dvarp.org"

> I have a workbook which reproducibly crashes Excel 2004 every time I
> try to delete a control contained in it. It does not crash in Excel
[quoted text clipped - 6 lines]
>
> Replies to mitchell@dvarp.org, please.

Try "Send Feedback..." under the help menu.

Signature

Bob Greenblatt [MVP], Macintosh
bobgreenblattATmsnDOTcom

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CyberTaz - 21 Sep 2006 21:43 GMT

What type of "control" are you referring to? If this is an ActiveX Control
in a workbook file created in PC XL that would most likely be the source of
the problem - ActiveX is not & never has been supported on the Mac. It is a
Windows-Only functionality.

As Bob G pointed out the most convenient & effective error-reporting feature
is right there in the Help menu and the 2nd best is this forum. The ng is
monitored by MS personnel & even if they miss your specific issue one of the
MVPs will gladly report any irregularity that can be verified & reproduced -
just because it is a problem for any one user *doesn't* classify it as a
"bug" in the software. Better yet, someone will be more than willing to help
resolve the issue, but more accurate & specific info is needed to do so.

Signature

Regards |:>)
Bob Jones
[MVP] Office:Mac

>I have a workbook which reproducibly crashes Excel 2004 every time I
> try to delete a control contained in it. It does not crash in Excel
[quoted text clipped - 6 lines]
>
> Replies to mitchell@dvarp.org, please.

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Mac Forum / Applications / Excel / September 2006

Bug reports??