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Mac Forum / Applications / Eudora / November 2004



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6.1.1, OS 9.2.2, TOC always missing?

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Keep it to Usenet please - 29 Oct 2004 19:26 GMT
I have been having no end of trouble with Eudora crashing during
delivery of email.  It pulls it off the server, but almost always
takes 30 + mins to actually deliver the email and frequently crashes.
This used to only happen on Mondays (I rarely check mail over the
weekends) or other days when I get a lot of email, but it's started to
happen almost daily and sometimes multiple times during the day.

Support has been less than helpful, especially since they keep
assigning me a Windows support lead and for the brief moment they
brought a developer in, he was a Windows developer that was so
clueless that he couldn't open a standard Apple DiskTools archive and
was insisting that I send "apple crash logs" and not StdLogs (OS X has
a crash log, but all you're going to get with OS 9.x is a MacBugs
StdLog)

Looking at the Eudora logs, I see tons of lines like:

...
MAIN 524296:32.22.0 TOCDates(000007): -43
MAIN 524296:32.25.0 000007 primary toc missing
MAIN 524296:32.25.0 000007 secondary toc missing
...

I have forced compaction of all my mailboxes (which will rebuild the
TOC), turned on "Use old-style .toc files" and forced a rebuild of the
TOCs, turned the setting back off and forced a rebuild, but all to no
avail.  Eudora still becomes unresponsive for far too long, often
crashes during delivery, and floods the logs with tons of "toc
missing" errors.

Ray

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Peter Ceresole - 29 Oct 2004 19:53 GMT
> I have forced compaction of all my mailboxes (which will rebuild the
> TOC), turned on "Use old-style .toc files" and forced a rebuild of the
> TOCs, turned the setting back off and forced a rebuild, but all to no
> avail.  Eudora still becomes unresponsive for far too long, often
> crashes during delivery, and floods the logs with tons of "toc
> missing" errors.

In 6.1.1 and 9.0.4 (and 10.2.6), these 'toc missing' errors appear to
come up all over the place unless you set the log to just record
'messages sent' and 'messages received'. After that, it just works
perfectly. Well, it was *working* perfectly all the time, just the logs
were full of garbage. I'm not at all sure that those error messages mean
anything at all.

As for why your installation of Eudora appears to go slow like that I
can't imagine- I'm downloading from a POP3 server (smtp to send of
course) with ADSL and it works very well indeed. But it seems to me that
the .toc files is not the place to be looking for the solution.
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Peter

david bonde - 29 Oct 2004 20:38 GMT
> I have forced compaction of all my mailboxes (which will rebuild the
> TOC), turned on "Use old-style .toc files" and forced a rebuild of the
> TOCs, turned the setting back off and forced a rebuild, but all to no
> avail.  Eudora still becomes unresponsive for far too long, often
> crashes during delivery, and floods the logs with tons of "toc
> missing" errors.

You have tried deleting your prefs and recreating them from the
beginning?

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Keep it to Usenet please - 04 Nov 2004 22:23 GMT
> You have tried deleting your prefs and recreating them from the
> beginning?

Twice.  Once using the cmd-opt-sequence to reset everything but
account info and once by totally trashing the setting and reentering
everything.

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David Lesher - 21 Nov 2004 19:33 GMT
>> You have tried deleting your prefs and recreating them from the
>> beginning?

>Twice.  Once using the cmd-opt-sequence to reset everything but
>account info and once by totally trashing the setting and reentering
>everything.

This looks like my case as well. Except it craps on the ToC's;
not loses them..

The user is not swimming with disk space [~900M free] but I can't
see why that's an issue. I did find Virtual Memory on; and turned it
off. We'll see if I see any change...

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