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Mac Forum / Applications / Eudora / August 2004



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Eudora 6 not retrieving all messages

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J.F. Sebastian - 26 Aug 2004 00:20 GMT
I'm having an issue with Eudora 6.1.1 under OS X 10.3 (although this
problem has existed since at least version 4 with System 7.x) not
retrieving all the email in my POP account with my ISP.  It downloads
most mail just fine, but some of it gets left on the server, and 99% of
the time it's spam.

Now I DO NOT have the option checked in Eudora's settings to "leave on
server for X days" and never have.  It just seems like there's some bug
in Eudora that it doesn't see these messages, perhaps due to some
formatting issue.  I have to use the web email access, or a different
POP email program like POPmonitor or the very old PopThing to see these
messages and delete them.

Has anyone else seen this problem?  I couldn't find anything in the
Usenet archives or Qualcomm's Eudora site about this.

Thanks for any help!
Peter Ceresole - 26 Aug 2004 09:10 GMT
> I'm having an issue with Eudora 6.1.1 under OS X 10.3 (although this
> problem has existed since at least version 4 with System 7.x) not
> retrieving all the email in my POP account with my ISP.  It downloads
> most mail just fine, but some of it gets left on the server, and 99% of
> the time it's spam.

Just a data  point; using Eudora 6.1.1 under OS 10.2.6, and a POP3
account which receives mail for many account names @cara.d.c.u, I see no
such problems at all.
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Peter

PeterG - 26 Aug 2004 10:25 GMT
>> I'm having an issue with Eudora 6.1.1 under OS X 10.3 (although this
>> problem has existed since at least version 4 with System 7.x) not
[quoted text clipped - 5 lines]
> account which receives mail for many account names @cara.d.c.u, I see no
> such problems at all.

Me neither.
Eudora 6.1.1; POP3 and own domain name.

SYSTEM: macintosh G4; 466Mhz; OS 10.3.5; 896 Mb RAM

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PeterG. (aka Lobo)

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JPaul - 26 Aug 2004 11:34 GMT
> I'm having an issue with Eudora 6.1.1 under OS X 10.3 (although this
> problem has existed since at least version 4 with System 7.x) not
> retrieving all the email in my POP account with my ISP.

Haven't you the box "skip messages over ..." checked  in
Settings ---> Checking Mail --> Mail management  ?

I had similar problems with some mail server, and it was coming from
that.

       JPaul.

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James Meiss - 26 Aug 2004 22:09 GMT
> > I'm having an issue with Eudora 6.1.1 under OS X 10.3 (although this
> > problem has existed since at least version 4 with System 7.x) not
[quoted text clipped - 7 lines]
>
>         JPaul.

I have had a similar problem with an occasional Spam message for which
Eudora detects "Encoding errors". Such messages show up (perhaps in the
spam mailbox) with a red "x" in place of the usual blue dot in the
status column. Also they are "left on server", and if you have that
column showing in your mailbox, then you have to option (when you click
on that column) of "delete from server."

This happens even when you don't have "Skip messages over..." or "Save
or Server..." checked.

It is conceivable that if you delete the message from your Junk mailbox,
or if the junk mailbox gets trimmed, then the message would be left on
the server. Indeed, I just tried this and this is what happened.

So I guess you have to manually select "delete from server" before you
trash these messages.

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Jim Meiss
<http://amath.colorado.edu/faculty/jdm>

J.F. Sebastian - 27 Aug 2004 21:29 GMT
> > > I'm having an issue with Eudora 6.1.1 under OS X 10.3 (although this
> > > problem has existed since at least version 4 with System 7.x) not
[quoted text clipped - 24 lines]
> So I guess you have to manually select "delete from server" before you
> trash these messages.

Now that makes some sense.  I've noticed in the past when a email has
encoding errors that it gives you the chance to "fetch" the message
again with a new button in the email's toolbar, meaning the email would
still have to be on the server.  I definitely don't have "Skip messages
over..." or "Save on server..." checked and never have.  But the
encoding problems sound like a possible cause of the issue.  I will
check that next time I get messages that stay on the server against the
ones in my trash (they are usually all spam, and get filtered as such).
Since I get a great deal of spam, it should be easy to figure out.

I do see the Server column displayed, so I will check that next time.
I get so much spam that even one message with encoding errors may be
sent to me 15 times.  Hence, over a week it can add up to 300 messages
or more stuck on the server.  Sure would be nice if there were a
setting for Eudora to delete all messages, including those with
encoding errors in email I DO want to get.  As long as I can receive
them and open them, I don't care about encoding errors since fetching
them again never fixes the problem.  I bet in almost 9 years using
Eudora, I've had less than 50 badly encoded messages that weren't spam.

Thanks for your help!
Kathy Morgan - 28 Aug 2004 08:20 GMT
> Sure would be nice if there were a
> setting for Eudora to delete all messages,

There is. :-)  Command-option-m to check mail special, then check the
options you want.

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Kathy - read reviews of other newsgroups in news:news.groups.reviews
help for new users at <http://www.aptalaska.net/~kmorgan/>
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J.F. Sebastian - 28 Aug 2004 11:03 GMT
> > Sure would be nice if there were a
> > setting for Eudora to delete all messages,
>
> There is. :-)  Command-option-m to check mail special, then check the
> options you want.

Ah, that's very cool, I hadn't ever seen that dialog before.  However,
I notice it doesn't hold the settings like a preference, the options
must be checked each time I use that command.

Thanks for the advice!
JPaul - 28 Aug 2004 22:57 GMT
> There is. :-)  Command-option-m to check mail special, then check the
> options you want.

Thanks a lot Kathy !...
I havn't known this option before. Very easy ;-))

       JPaul.

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J.P. Kuypers - 29 Aug 2004 09:19 GMT
> > There is. :-)  Command-option-m to check mail special, then check the
> > options you want.
>
> Thanks a lot Kathy !...
> I havn't known this option before. Very easy ;-))

This and others are explained in the menu "Help -> Shortcuts".

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Jean-Pierre Kuypers

JPaul - 29 Aug 2004 22:16 GMT
> This and others are explained in the menu "Help -> Shortcuts".

Yes, I know that : rtfm ;-))

       JPaul.
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J.F. Sebastian - 31 Aug 2004 21:58 GMT
> > > I'm having an issue with Eudora 6.1.1 under OS X 10.3 (although this
> > > problem has existed since at least version 4 with System 7.x) not
[quoted text clipped - 14 lines]
> column showing in your mailbox, then you have to option (when you click
> on that column) of "delete from server."

Indeed, that was the answer.  All of the files left on the server had
encoding errors, and your method does delete them.  Thanks for the
help!
 
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