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Mac Forum / Applications / Eudora / July 2004Can't send mail with new ISP
I recently switched DSL providers, from EarthLink to Verizon. I was using Eudora as my main POP client, but have lately been migrating to Mail. However, I still need to use Eudora on occasion to compose and send HTML-formatted mails. Problem is, I now cannot send anything out from Eudora. When I try to, the outgoing mail bounces back to me immediately with one of these error messages: "Can't send to "<userid@verizon.net>"; SMTP server says "550 relaying to "<userid@verizon.net>" prohibited by the administrator." or "Couldn't send message; server says "554 Authentication Required." I have checked and re-checked my Settings. I have all outgoing server settings and passwords correctly entered, and have checked "Allow Authorization" for every personality I use. Can anybody tell me what's up? Mail is sending emails out just fine, so the new DSL provider, Verizon, says that shows that it's not a server problem. Dave  SignatureRemove .zz to send email. > I recently switched DSL providers, from EarthLink to Verizon. I was > using Eudora as my main POP client, but have lately been migrating to > Mail. > > However, I still need to use Eudora on occasion to compose and send > HTML-formatted mails. Oops. Sorry. Particulars: running Eudora 5.2 in Ad Mode on a PowerBook G3 firewire under OS 10.2.6. Dave SignatureRemove .zz to send email. > "Can't send to "<userid@verizon.net>"; SMTP server says "550 relaying > to "<userid@verizon.net>" prohibited by the administrator." [quoted text clipped - 6 lines] > settings and passwords correctly entered, and have checked "Allow > Authorization" for every personality I use. You may need to set a relay personality, which means upgrading to a newer version of Eudora. Some servers will not let you send mail using an address other than one provided by that server. SignatureKathy - read reviews of other newsgroups in news:news.groups.reviews help for new users at <http://www.aptalaska.net/~kmorgan/> Good Net Keeping Seal of Approval at <http://www.gnksa.org/> [...] [550 no relay] > You may need to set a relay personality, which means upgrading to a > newer version of Eudora. Some servers will not let you send mail using > an address other than one provided by that server. Another way around it can be to use XTND XMIT (accessable through the SuperSleek plug-in) which means using the pop server send mail. The server would have to support that of course. SignatureSander Tekelenburg, <http://www.euronet.nl/~tekelenb/> Mac user: "Macs only have 40 viruses, tops!" PC user: "SEE! Not even the virus writers support Macs!" > Another way around it can be to use XTND XMIT (accessable through the > SuperSleek plug-in) which means using the pop server send mail. The > server would have to support that of course. Other than qpopper and its variants, what POP servers support XTND XMIT? Ross > > Another way around it can be to use XTND XMIT (accessable through the > > SuperSleek plug-in) which means using the pop server send mail. The > > server would have to support that of course. > > Other than qpopper and its variants, what POP servers support XTND XMIT? <http://ww.google.com/search?q=mail+server+xtnd+xmit+support> mentions Communigate Pro and sendmail: <http://musicm.mcgill.ca/msi/http/pop3xtndxmit.html>. If sendmail can support it that would cover a *lot* of ISPs I'd think. SignatureSander Tekelenburg, <http://www.euronet.nl/~tekelenb/> Mac user: "Macs only have 40 viruses, tops!" PC user: "SEE! Not even the virus writers support Macs!" > <http://ww.google.com/search?q=mail+server+xtnd+xmit+support> mentions > Communigate Pro and sendmail: > <http://musicm.mcgill.ca/msi/http/pop3xtndxmit.html>. > > If sendmail can support it that would cover a *lot* of ISPs I'd think. I didn't know Communigate Pro supported it. Thanks! The mcgill link above mentions only the MUSIC SP server (anyone know anything about it?) and popper 1.7 (which qpopper replaced). If the OP's server is running one of those, he should be ok. Significantly for us Mac sites, Cyrus does not support it. So Apple's OSXS doesn't support it out of the box. Do you know of a plugin to allow Cyrus to support XTND XMIT? Sendmail is a SMTP server, not a POP server. By definition, it does not support XTND XMIT. Nor should it. Ross [...] > Sendmail is a SMTP server, not a POP server. By definition, it does not > support XTND XMIT. Nor should it. Erm, right. After reading the first line of <http://musicm.mcgill.ca/msi/http/pop3xtndxmit.html> I stopped thinking completely - I read "sendmail" where it says "send mail" and then even forgot that the subject was pop servers... Oh well, hopefully I'll be awake next time I read something :) SignatureSander Tekelenburg, <http://www.euronet.nl/~tekelenb/> Mac user: "Macs only have 40 viruses, tops!" PC user: "SEE! Not even the virus writers support Macs!" > > You may need to set a relay personality, which means upgrading to a > > newer version of Eudora. Some servers will not let you send mail using [quoted text clipped - 3 lines] > SuperSleek plug-in) which means using the pop server send mail. The > server would have to support that of course. I had a similar problem and I simply enabled Postfix to use my Mac as my own SMTP server (use "localhost" or 127.0.0.1 as the SMTP). 10.2.6 does npt come with Postfix installed by default but you can enable Sendmail to do the same. It's a bit tedious to do manually so you;d be better of using the shareware "Sendmail enabler": http://www.cutedgesystems.com/weblog/Tutorials/SMSource.html Of course, it requires that the ports used by the SMTP server are not blocked, but very very few ISPs actually block it. As far as I am concerend it was a very good solution. Especially since I can now move with my laptop from one internet access to another without having to reconfigure all my accounts to use the local SMTP (I used to have AppleScripts for that). It's also much more reliable than my previous SMTP which was slow and offline much too often :-\ Corentin >> I have checked and re-checked my Settings. I have all outgoing server >> settings and passwords correctly entered, and have checked "Allow [quoted text clipped - 3 lines] > newer version of Eudora. Some servers will not let you send mail using > an address other than one provided by that server. Well, I'm able to send from three different addresses using Mail, all through the Verizon outgoing server. Since the error seems to be related to relaying, and since you suggest this problem might be solved in Eudora 6.x, I might think about upgrading Eudora. SignatureRemove .zz to send email. >> You may need to set a relay personality, which means upgrading to a >> newer version of Eudora. Some servers will not let you send mail using >> an address other than one provided by that server. That took care of it. I upgraded to Eudora 6.1 and set my Verizon account as a relay personality, and everything worked fine. Thanks, Kathy, and thanks everyone else for the feedback. Dave SignatureRemove .zz to send email. > "Can't send to "<userid@verizon.net>"; SMTP server says "550 relaying > to "<userid@verizon.net>" prohibited by the administrator." I think you have not to put your userid in the SMTP setting. More likely this setting is something like : verizon.net or smtp.verizon.net Check again which settings verizon gave to you. JPaul. Signature/==/==\\-\ Jean-Paul BLANC / /--/--//\\ quelque-part (somewhere) |/| L |\\\ en (in) \/|| = |||\\\ FRANCE > I think you have not to put your userid in the SMTP setting. > [quoted text clipped - 4 lines] > > JPaul. The problem IS Verizon. I have used there DSL for many years. I also use a forwarding service call POBox, For quite a while there was no problem using my POBox address as my retrun address. Then one day all my email began to bounce. Verizon said they no longer allow emails that don't have a verizon address as the return address. They called it an anti-spam measure. The only work-around they offered was to upgrade your service to a commercial level (very expensive). I spoke to the people at POBox and they had a work around. It involved something at their site - too complex for me to understand. In any case, they provided settings for one of my perosnalities and now it works fine. However, there is a problem with some firewalls. One check they make is to see if the from address is the real address. If not, then they block the email. For some of the people I email I have to use a from personality that contains a Verizon address. Rich > The problem IS Verizon. I have used there DSL for many years. I also use > a forwarding service call POBox, For quite a while there was no problem [quoted text clipped - 5 lines] > only work-around they offered was to upgrade your service to a > commercial level (very expensive). Well, the use of a relay personality in Eudora 6.1 seems to have fixed this problem for me. It seems that Verizon's server does see the relay personality as a mail being sent from a Verizon return address. I sent out a bunch of mails yesterday that had an actual return address different from my Verizon address, but the relay personality was my Verizon address. Worked just fine. After about three weeks of service, I have no beef against Verizon. For half the price I was paying to EarthLink for home DSL, I get service that is every bit as good, and onshore (N. American) support techs when I call. Dave SignatureRemove .zz to send email. > > The problem IS Verizon. I have used there DSL for many years. I also use > > a forwarding service call POBox, For quite a while there was no problem [quoted text clipped - 20 lines] > > Dave That's good news. Can you explain what you mean by a relay personality? How is one set up? Thanks, Rich > That's good news. Can you explain what you mean by a relay personality? > How is one set up? In Eudora 6.1, you go to Special/Settings/Sending Mail. You'll see a pop-up in the middle of the window that says "SMTP Relay Personality," and it will allow you to choose one of your personalities (accounts). You should choose the one associated with the ISP through which you're sending mail out. Then under Special/Settings/Personality Extras, for every personality from which you wish to send outgoing mail, make sure you have checked "Use relay personality, if defined." Apparently this tells the outgoing mail server that you are sending from its account, even if you're not. In any event, this is what solved my problem. This option is not available in Eudora 5.x, as far as I can tell. I had to download 6.1 to get it. Dave SignatureRemove .zz to send email. Worked like a charm. Thanks so much. Rich > Verizon said they no longer allow emails that don't have a verizon > address as the return address. They called it an anti-spam measure. The > only work-around they offered was to upgrade your service to a > commercial level (very expensive). Sorry, one more observation. I am using multiple accounts (with multiple return addresses) in Mac Mail through Verizon with no problem whatsoever. Verizon talked me through the setup for Mail, and never told me anything about being required to use Verizon's address as a return address. Dave SignatureRemove .zz to send email. |
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