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Mac Forum / Applications / Eudora / June 2004



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Any Replies from Paid Mode Email Support?

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Keep it to Usenet please - 24 Jun 2004 18:36 GMT
Has anybody received a reply using the paid mode email technical
support?  I sent something in just over a week ago, and I haven't even
received a confirmation email.

Signature

A: No.  See:                                                          Help, I'm
  <http://www.netmeister.org/news/learn2quote.html>                 being held
  <http://www.greenend.org.uk/rjk/2000/06/14/quoting>                in a .sig
Q: Should I include quotations after my reply?                         factory!

Pete Stephenson - 24 Jun 2004 21:55 GMT
> Has anybody received a reply using the paid mode email technical
> support?  I sent something in just over a week ago, and I haven't even
> received a confirmation email.

Yup, I have several times. A robot replies first, and if it doesn't
answer your question, you can reply and a human will read it.

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Pete Stephenson
HeyPete.com

Keep it to Usenet please - 25 Jun 2004 07:17 GMT
> Yup, I have several times. A robot replies first, and if it doesn't
> answer your question, you can reply and a human will read it.

Thanks.  I'll just have to resubmit.  Is there another way besides the
web form?

Signature

A: No.  See:                                                          Help, I'm
  <http://www.netmeister.org/news/learn2quote.html>                 being held
  <http://www.greenend.org.uk/rjk/2000/06/14/quoting>                in a .sig
Q: Should I include quotations after my reply?                         factory!

Pete Stephenson - 25 Jun 2004 07:46 GMT
> Thanks.  I'll just have to resubmit.  Is there another way besides the
> web form?

Hmm. It would seem not. I seem to recall that it did, once upon a time,
but no more I guess.

Make sure that whatever mail filters you may have aren't accidentally
blocking Eudora's reply mail.

Cheers!

Signature

Pete Stephenson
HeyPete.com

Keep it to Usenet please - 25 Jun 2004 21:19 GMT
> Make sure that whatever mail filters you may have aren't
> accidentally blocking Eudora's reply mail.

I've been checking that.  I just got a real reply today but I never
did get an auto-acknowledgele (I keep my Junk for 14 days).  I guess
I should have waited 10 days before complaining. ;)

Signature

A: No.  See:                                                          Help, I'm
  <http://www.netmeister.org/news/learn2quote.html>                 being held
  <http://www.greenend.org.uk/rjk/2000/06/14/quoting>                in a .sig
Q: Should I include quotations after my reply?                         factory!

 
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