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Mac Forum / Applications / Eudora / June 2004



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Eudora HTML viewer problems OS-X

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Joe Dandrea - 23 Jun 2004 15:46 GMT
Is it me or am I just now noticing how badly Eudora (my e-mail program
since the early 90s) displays HTML formatted mail. I've been trying to
debug an HTML mail that one of my clients sends out regularly to help
them get it to display better. I'm basing that on how I see the HTML
formatted message in Eudora. But lo and behold, when I view the same
message in Apple's Mail program, it's beautiful and exactly how the
client expected the message to look. Eudora is the problem. Is there
something I'm missing? Eudora 6.1.1 (paid), Mac OS-X 10.3.4
Peter Ceresole - 23 Jun 2004 16:29 GMT
> Eudora is the problem. Is there something I'm missing?

Eudora has never claimed to display HTML in any stylish way- just in a
workable form.

To see HTML properly displayed in Eudora, use File->Open in Browser.

This policy is historical, but still very valid; based on the idea that
HTML has no business in email, because it makes for grotesquely bloated
message sizes and places additional strain on mail servers already
groaning under the weight of (largely HTML) spam.

That's the additional important reason for not using HTML for mail; it
can contain all manner of security holes and nasties which plain text
cannot.
Signature

Peter

david bonde - 27 Jun 2004 16:35 GMT
> To see HTML properly displayed in Eudora, use File->Open in Browser.

Why does this screw up the character encoding? I receive a lot of mail
with 8-bit characters and they are all destroyed when I use view in
browser.

Signature

A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?
A: Top-posting.
Q: What is the most annoying thing on usenet and in e-mail?

Peter Ceresole - 27 Jun 2004 18:15 GMT
> > To see HTML properly displayed in Eudora, use File->Open in Browser.
>
> Why does this screw up the character encoding? I receive a lot of mail
> with 8-bit characters and they are all destroyed when I use view in
> browser.

You have to select the right encoding in your browser- under
'View->Character Encoding' in Mozilla. Usually under some such heading.
Signature

Peter

david bonde - 27 Jun 2004 23:08 GMT
> You have to select the right encoding in your browser- under
> 'View->Character Encoding' in Mozilla. Usually under some such heading.

I know, but why can't Eudora handle this automatically? I believe/accuse
Eudora for saving them in some other encoding than the encoding
specified in the header of the html.

Signature

A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?
A: Top-posting.
Q: What is the most annoying thing on usenet and in e-mail?

Peter Ceresole - 28 Jun 2004 00:51 GMT
> > You have to select the right encoding in your browser- under
> > 'View->Character Encoding' in Mozilla. Usually under some such heading.
>
> I know, but why can't Eudora handle this automatically? I believe/accuse
> Eudora for saving them in some other encoding than the encoding
> specified in the header of the html.

No; Eudora does its own 'adequate' rendering of HTML emails. But that's
passed to the Browser has to be interpreted by the browser itself; there
are many kinds of browser, not all the settings are the same, and Eudora
couldn't really handle that part of the job itself.
Signature

Peter

david bonde - 28 Jun 2004 01:19 GMT
> Eudora couldn't really handle that part of the job itself.

I will examine this in more detail next time I receive a html mail. I
suspect that if you receive a html mail with a correct specified
encoding, e.g., iso 8859-1, when Eudora saves this message to open it in
a browser it saves it in another encoding, e.g., MacRoman but let the
html header that says 8859-1 remain unchanged = the browser can't
possibly render the text correct.

Signature

A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?
A: Top-posting.
Q: What is the most annoying thing on usenet and in e-mail?

Peter Ceresole - 28 Jun 2004 03:58 GMT
> I will examine this in more detail next time I receive a html mail. I
> suspect that if you receive a html mail with a correct specified
> encoding, e.g., iso 8859-1, when Eudora saves this message to open it in
> a browser it saves it in another encoding, e.g., MacRoman but let the
> html header that says 8859-1 remain unchanged = the browser can't
> possibly render the text correct.

Why should Eudora save a message in a new encoding to pass to the
browser? I suspect that it may simply append a note to itself of the
encoding it uses, but simply pass the message as is to the browser.
Signature

Peter

david bonde - 28 Jun 2004 21:09 GMT
> Why should Eudora save a message in a new encoding to pass to the
> browser? I suspect that it may simply append a note to itself of the
> encoding it uses, but simply pass the message as is to the browser.

I have examined what happens now:

Eudora removes typically the following line

<x-html><!x-stuff-for-pete base="" src="" id="0" charset="utf-8">

from the temporary file it saves, which means that encoding gets screwed
up in the browser.

Signature

A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?
A: Top-posting.
Q: What is the most annoying thing on usenet and in e-mail?

Geoff - 29 Jun 2004 01:20 GMT
It'd be nice if Eudora gave us an option to view html messages in
Eudora rather than handing off to the browser.

I wouldn't have thought this would not be too difficult under 10.3
with the webcore stuff that is now available.

Maybe a future version of Eudora will support WebCore for the correct
rendering of html messages in Eudora.
Julian Y. Koh - 29 Jun 2004 16:49 GMT
> I wouldn't have thought this would not be too difficult under 10.3
> with the webcore stuff that is now available.

Can Carbon apps access WebCore/WebKit?

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Julian Y. Koh                                 <mailto:kohster@northwestern.edu>
Network Engineer                                           <phone:847-467-5780>
Telecommunications and Network Services                 Northwestern University
PGP Public Key:<http://bunnytoaster.nsg.northwestern.edu/julian/pgppubkey.html>

Martin Sammtleben - 23 Jun 2004 20:28 GMT
> Is it me or am I just now noticing how badly Eudora (my e-mail program
> since the early 90s) displays HTML formatted mail. I've been trying to
> debug an HTML mail that one of my clients sends out regularly to help
> them get it to display better. I'm basing that on how I see the HTML
> formatted message in Eudora.

What Peter said and...

if you are trying to make this work you are in for a lost battle IMHO.

Also HTML mails are an annoyance to a lot of people.

Instead I would suggest for your client to send out a simple *link* to
an on-line version of the news letter - browser display is much more
consistent.

Less cost for the client + less headaches for you + less data sent
across the network = everybody wins

Signature

Cheers   Martin

Joe Dandrea - 24 Jun 2004 15:19 GMT
Martin and Peter.

Thanks for adding zero to the technical question and instead
cluttering the discussion with your philosophical theories. But since
you brought philosophy into the discussion, we can extend your
argument to include all types of transportation and communication
media. I propose that we scale back all highway construction to two
lane roads... I mean afterall the reason that inter-city roadways were
created in the first place was to deliver mail from city to city. Now
the roadways are just "cluttered up and bloated" by a bunch of
commuters getting to work and tractor trailers delivering goods. When
will this world ever learn that you can't take a simple thing like
"post roads" and plain-text e-mail and expand them to do more then
what they're intended for? Oh, and roads are also used by criminals
who travel from one place to another. So we should put up roadblocks
for all types of transportation that a criminal might use.

Get real guys... stuff is made to evolve... If you (and e-mail)
doesn't evolve you can join the rest of the extinct species who either
couldn't (or in your cases - wouldn't) evolve.

~joe
Peter Ceresole - 24 Jun 2004 16:55 GMT
> Thanks for adding zero to the technical question and instead
> cluttering the discussion with your philosophical theories.

On the contrary. Your technical question was fully answered, with the
only answer available. Use 'View in Browser'. If you didn't know that
before, then you do now. You should be grateful.

As for the philosophy, that was a free bonus. I'm sure Martin joins me
in accepting your thanks for the extra enlightenment.
Signature

Peter

Martin Sammtleben - 24 Jun 2004 21:19 GMT
> As for the philosophy, that was a free bonus. I'm sure Martin joins me
> in accepting your thanks for the extra enlightenment.

LOL - anytime!    :-)

Signature

Cheers   Martin

Keep it to Usenet please - 24 Jun 2004 18:26 GMT
> But since you brought philosophy into the discussion, we can extend
> your argument to include all types of transportation and
> communication media.

This is a very common logical fallacy called a "strawman argument".  
Since you obviously can't refute their arguments, you rephrase their
argument to mean something else and then attempt to refute your bogus
argument.

If you wish to recast their replies, try this:  Your client is
complaining that they get cut every time they try to open a paint can
with a chisel.  You asked for help opening paint cans using chisels.  
The folks that know what they're talking about tell you that you
shouldn't open paint cans with chisels and give you a number of better
solutions.

Also following your logic, this statement:

> Get real guys... stuff is made to evolve... If you (and e-mail)
> doesn't evolve you can join the rest of the extinct species who
> either couldn't (or in your cases - wouldn't) evolve.

Is totally hypocritical.  According to your argument,
right/wrong/better/worse is irrelevant, all that matters is what the
masses want, and they have chosen Windows, while you're using a Mac.

Signature

A: No.  See:                                                          Help, I'm
  <http://www.netmeister.org/news/learn2quote.html>                 being held
  <http://www.greenend.org.uk/rjk/2000/06/14/quoting>                in a .sig
Q: Should I include quotations after my reply?                         factory!

Keep it to Usenet please - 24 Jun 2004 18:32 GMT
> Thanks for adding zero to the technical question

Actually, there was technical info, but you just didn't like the
answers you were given.  There are technical reasons whil HTML email
is wrong and you were given the best remedy (include a link in the
text email). You were also given the "Open in browser" option.  
Finally, I recently posted the first thing you need to check before
complaining that any HTML engine isn't rendering the document as
intended (i.e. don't bitch unless the HTML follows the standards).

Signature

A: No.  See:                                                          Help, I'm
  <http://www.netmeister.org/news/learn2quote.html>                 being held
  <http://www.greenend.org.uk/rjk/2000/06/14/quoting>                in a .sig
Q: Should I include quotations after my reply?                         factory!

Keep it to Usenet please - 24 Jun 2004 18:21 GMT
> Also HTML mails are an annoyance to a lot of people.

This is a big one for me.  There's several businesses/organizations I
don't deal with any more because they insist on sending out bloated
HTML emails.

Signature

A: No.  See:                                                          Help, I'm
  <http://www.netmeister.org/news/learn2quote.html>                 being held
  <http://www.greenend.org.uk/rjk/2000/06/14/quoting>                in a .sig
Q: Should I include quotations after my reply?                         factory!

ward mcfarland - 28 Jun 2004 10:55 GMT
> Also HTML mails are an annoyance to a lot of people.

Of course, html does not have to be used for complex linked documents.

Any time you change a font (e.g., to monospace a table), add emphasis
with color, underline, bold etc, or place an embedded (as opposed to
attached) graphic, YOUR email is sent html formatted.
Keep it to Usenet please - 24 Jun 2004 18:14 GMT
> But lo and behold, when I view the same message in Apple's Mail
> program, it's beautiful and exactly how the client expected the
> message to look. Eudora is the problem. Is there something I'm
> missing?

Did you check the validity of the included HTML?  It's not the
responsibility of any HTML rendering engine to render invalid,
non-standards compliant HTML as the author "expected".  Good luck
convincing them to stick to the standards, you'll stand a better
chance convincing them that HTML email is wrong.

Signature

A: No.  See:                                                          Help, I'm
  <http://www.netmeister.org/news/learn2quote.html>                 being held
  <http://www.greenend.org.uk/rjk/2000/06/14/quoting>                in a .sig
Q: Should I include quotations after my reply?                         factory!

 
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