Mac Forum / Applications / Eudora / March 2004

We just ran into a problem that occurs when a Mac Eudora user sends a
message with attachments to a recipient who is using webmail from a
Windows machine. The attachments are unreadable (for the most part).  
.pdf files seems to work OK, but Office documents don't (.doc, .xls and
.ppt).

This appears to be related to the way the attachments are encoded by
Eudora. We've always told our Mac users to send using AppleDouble
encoding and with the "Include Macintosh information" box _checked_.

It appears that if the Mac user switches the encoding to BinHex and
_unchecks_ the "Include Macintosh information" box then the attachments
come across OK in Windows webmail. However, this may be causing a
problem with the .pdf files if the recipient is another Mac Eudora user
however (still checking on this).

What are the ramifications of making this switch?  Will it cause
problems sending attachments to other Mac users (OS 9  and/or  OS X)?  
What about other document types?

What about the webmail server... does  anyone know if there are
configuration changes that could be made there that would help the
situation?

Thanks,
Steve