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Mac Forum / Applications / Eudora / March 2008Eudora crashing upon startup
I have a friend with Eudora 6.2.4 which is crashing on startup with the following messages in the log: MAIN 524296:515.24.7 In file size mismatch; #351927360 != 351925187 MAIN 524296:0.0.1 Rebuilding table of contents for "In" MAIN 524296:0.53.36 0 of the -25320 summaries in the old table of contents used; -18661 new summaries created. What can be done about recovering from the above crash? > I have a friend with Eudora 6.2.4 which is crashing on startup with the > following messages in the log: [quoted text clipped - 5 lines] > > What can be done about recovering from the above crash? First, no matter what you decide to try, make a copy of the Eudora Folder as a backup, so that you've got a copy safe from further damage. What OS is the friend using? If it's 10.x, I'd begin by restarting the Mac; sometimes the problem is something in the OS rather than Eudora. If it's some version prior to OS X, I'd do two things: rebuild the Desktop, and allocate more memory (a lot more, at least temporarily) to Eudora. Let us know if the above doesn't work - there are other things to try, but those are the easy things to try first. Also see John Meyers' message <op.t67fwdlenn735j@miu.edu>.  SignatureKathy - If you're reading this in your web browser from Google or similar forum, NNTP "newsreaders" are a better way to access the content. <http://www.aptalaska.net/~kmorgan/how-it-works.html> Links to NNTP newsreaders at <http://www.newsreaders.com/> > First, no matter what you decide to try, make a copy of the Eudora > Folder as a backup, so that you've got a copy safe from further damage. [quoted text clipped - 4 lines] > Desktop, and allocate more memory (a lot more, at least temporarily) to > Eudora. He's using 10.x so rebuilding the Desktop and allocating more memory is not an option. He's already tried restarting the Mac and it's not the problem. > Let us know if the above doesn't work - there are other things to try, > but those are the easy things to try first. Also see John Meyers' > message <op.t67fwdlenn735j@miu.edu>. I'm afraid I can't check out John Meyer's message as my newsreader purges my system of old posts. Would love to hear of anything other ideas, though. He loves his Eudora but lately, after 6.2.4 hit the streets, he's been having more crashes of the application than in the last fifteen years of using it... > Would love to hear of anything other ideas, though. He loves his Eudora > but lately, after 6.2.4 hit the streets, he's been having more crashes > of the application than in the last fifteen years of using it... Crashing on startup is typical of a corrupted Settings file, which will survive a reinstallation unless you fix it. Eudora Folder:Eudora Settings. Drag it somewhere safe, in case that's not the problem, and then try starting Eudora again, which will create a new settings file with just the defaults. If it doesn't crash, try populating the settings to taste and *then* try some more. If it now works, save a copy of the Settings just in case of a next time. SignaturePeter > Crashing on startup is typical of a corrupted Settings file, which will > survive a reinstallation unless you fix it. [quoted text clipped - 6 lines] > If it now works, save a copy of the Settings just in case of a next > time. He's actually seeing these in his logs, so I don't think it's a settings issue: MAIN 524296:515.24.7 In file size mismatch; #351927360 != 351925187 MAIN 524296:0.0.1 Rebuilding table of contents for "In" MAIN 524296:0.53.36 0 of the -25320 summaries in the old table of contents used; -18661 new summaries created. It sounds like a TOC corruption issue as per the John Mayer post. > It sounds like a TOC corruption issue as per the John Mayer post. Yes, Eudora used to occasionally crash at startup in Mac OS X 10.3.9 -- deleting the Junk mailbox's resource (and data) fork fixed it for a while (I prefer TOC in resource fork although a separate .toc file would be more handy in this situation). Anyway, this has not been a problem with 10.5.x after I got Eudora working with 10.5 (thanks for the tip about disabling Eudora's alert sound in this NG!!). I guess my prefs file might be the root of the problem but I have been too lazy to rebuild that... [... Inbox apparently corrupted] > He's using 10.x so rebuilding the Desktop and allocating more memory is > not an option. He's already tried restarting the Mac and it's not the > problem. As always, make sure the file system isn't damaged. Possibly the problem lies there and only in turn affects Eudora. After the file system is determined to be OK, replace the Inbox (and/or possibly the settings file) with a known to be good backup. If you have no backup, you'll have to try to repair the file (John Meyer's message Kathy pointed to ight be quite useful), or give up and move on; then set up a good backup strategy so that next time hell won't be as hot. > > Let us know if the above doesn't work - there are other things to try, > > but those are the easy things to try first. Also see John Meyers' > > message <op.t67fwdlenn735j@miu.edu>. > > I'm afraid I can't check out John Meyer's message as my newsreader > purges my system of old posts. I can't imagine MacSOUP doesn't allow you to fetch read articles. FWIW, in MT-NW you can just Cmd-click the URL Kathy gave. I'd expect a respected newsclient like MacSOUP will be quite capable of providing the same functionality. And you can always search for old articles on 'Google Groups'. SignatureSander Tekelenburg, <http://www.euronet.nl/~tekelenb/> Mac user: "Macs only have 40 viruses, tops!" PC user: "SEE! Not even the virus writers support Macs!" > [... Inbox apparently corrupted] > [quoted text clipped - 10 lines] > Kathy pointed to ight be quite useful), or give up and move on; then set > up a good backup strategy so that next time hell won't be as hot. Okay, I'll get him to give it a go. Thanks for the info. > > > Let us know if the above doesn't work - there are other things to try, > > > but those are the easy things to try first. Also see John Meyers' [quoted text clipped - 9 lines] > > And you can always search for old articles on 'Google Groups'. I've just discovered the little popup menu at the bottom left of the MacSOUP window and it was set to "Unread" so that was my problem. Thanks. |
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