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Mac Forum / Applications / Eudora / December 2007Crash When Switching Applications
Hello, I'm helping a friend who's running Eudora 6.1 on Mac OSX 10.4. Sometimes Eudora crashes whenever he switches from one application to another. The problem persists even when he restarts Eudora, and doesn't go away until he reboots. It doesn't take too long after a reboot for the problem to return. Any ideas? I told him to delete the contents of the Cache folder and the Spool folder. I recall that items in those folders sometimes caused crashes in older versions. That didn't appear to make a difference. Any help would be appreciated. Thank you, Robbie > I'm helping a friend who's running Eudora 6.1 on Mac OSX 10.4. > Sometimes Eudora crashes whenever he switches from one application to [quoted text clipped - 3 lines] > > Any ideas? It might help to upgrade to a newer version of Eudora. The current and last version is 6.2.4, but it's no longer possible to get the paid version, so he might be giving up the junk filtering features if he does that. The other possibility is that he has a slightly corrupted Settings file. You can rebuild the Settings by holding down all the modifier keys (command-option-shift-control) while you select Settings from the Special menu. This will retain the server info, but most of the other customizations will be lost. Before rebuilding the Settings, put a copy somewhere outside the Eudora Folder so you can easily get it back if it turns out the problem is not solved by rebuilding the Settings. You can make it a little easier to restore the customizations if you have Eudora create a list of them for you before you rebuild the Settings. Do this by opening a new message composition window and then choose "Insert system configuration" from the Help menu.  SignatureKathy - If you're reading this in your web browser from Google or similar forum, NNTP "newsreaders" are a better way to access the content. <http://www.aptalaska.net/~kmorgan/how-it-works.html> Links to NNTP newsreaders at <http://www.newsreaders.com/> Thank you very much, Kathy. It's been a while since I've used Eudora. I wasn't able to find a version 6.1 to version 6.2 updater, as there has been for older versions? Do you just install the latest version over an older version? Thanks again, Robbie > Thank you very much, Kathy. It's been a while since I've used Eudora. > I wasn't able to find a version 6.1 to version 6.2 updater, as there > has been for older versions? Do you just install the latest version > over an older version? Yes. In case this doesn't resolve the problem, if your friend may want to revert back to 6.1, make a copy first of the 6.1 Eudora.app file. SignatureKathy - If you're reading this in your web browser from Google or similar forum, NNTP "newsreaders" are a better way to access the content. <http://www.aptalaska.net/~kmorgan/how-it-works.html> Links to NNTP newsreaders at <http://www.newsreaders.com/> On Mon, 17 Dec 2007 01:39:50 -0600: > It might help to upgrade to a newer version of Eudora. The current and > last version is 6.2.4, but it's no longer possible to get the paid version More precisely, what is meant is that Qualcomm is no longer selling new licenses, although the downloadable program still runs in "Paid" mode whenever a valid license is entered, and Qualcomm did continue selling those licenses for six months more, after first posting version 6.2.4 for download in October 2006, did they not? It may be worth an attempt to try your existing license. If there was less than one year between 6.1 license purchase and 6.2 first release, then 6.2.4 might still accept license, which was always supposed to cover new versions for yet another year (I read somewhere that Qualcomm was not changing required license date when only the "third digit" changed in release numbers, although they could have made exceptions). Isn't there also a "check for new version" function in the "mode setting" dialog? This used to (does it still?) indicate the latest version to which current registration code applies. It would be quite useful to know what minimum license purchase month was required for each version, but I've never seen that reported, although it could be deduced by collective user experiences. Since Qualcomm now declines to sell more licenses, even to the very willing, one can only use those already available (or generated elsewhere). -- |
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