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Mac Forum / Applications / Eudora / August 2007



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Asking for acknowledgement of receipt ("Notify sender")

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Athel Cornish-Bowden - 23 Aug 2007 13:48 GMT
Sometimes I get messages that ask me to let the sender know they've
arrived by pressing a button labelled "Notify sender". I don't often
want to include such a request in my own messages (so even if it's a
preference somewhere I wouldn't want to set it), but occasionally I do.
However, although Eudora clearly understands these requests, as it's
capable of telling recipients about them and supplying a button to be
pressed, it doesn't seem to offer a mechanism for including a request
in a message being sent. Am I missing something?
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athel

Bill Cole - 23 Aug 2007 14:22 GMT
> Sometimes I get messages that ask me to let the sender know they've
> arrived by pressing a button labelled "Notify sender". I don't often
[quoted text clipped - 4 lines]
> pressed, it doesn't seem to offer a mechanism for including a request
> in a message being sent. Am I missing something?

Yes.

The little "RR" button at the top of a message composition window
switches on this feature for a message. RR stands for Return Receipt,
the original name of this email feature before it was subsumed into a
more generalized complex of "Delivery Status" and "Message Disposition"
notifications. For best results, it helps to turn on the sending of the
'obsolete' Return-Receipt-To header in Eudora's "Miscellaneous"
settings. Some mail clients require that header for their support.

Be aware that you cannot count on such notifications being sent just
because you request them. Some mail clients lack support for the
feature, some people configure their mail clients to silently ignore the
request for notification, and some mail transport and delivery systems
are configured to remove the request from some or all mail.

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Now where did I hide that website...

Athel Cornish-Bowden - 23 Aug 2007 17:36 GMT
[ ... ]

> The little "RR" button at the top of a message composition window
> switches on this feature for a message. RR stands for Return Receipt,
[quoted text clipped - 3 lines]
> 'obsolete' Return-Receipt-To header in Eudora's "Miscellaneous"
> settings. Some mail clients require that header for their support.

Thanks.

> Be aware that you cannot count on such notifications being sent just
> because you request them. ...

Indeed, and as I don't always remember to notify senders when I'm asked
to (and I never do if the message comes from an unknown sender), I
wouldn't expect other people to remember.

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athel

 
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