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Mac Forum / Applications / Eudora / July 2007



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Server not responding to Eudora, does to Mail.app

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PeterD - 24 Jul 2007 19:23 GMT
Seems that my service provider has just changed the email username
format (without notifying me) so that instead of:
Username: pd.news%dsl.pipex.invalid
the login is now
Username: pd.news@dsl.pipex.invalid

But I can't get Eudora to connect to the server to collect mail.
I keep getting the error "Server not responding".

Just as a test I tried putting the account details into Mail.app, which
was able to connect and collect mail no problem. I can't see any
difference in the settings between Eudora and Mail.

Any ideas?

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Pd

Darrell Greenwood - 24 Jul 2007 22:03 GMT
> Any ideas?

Turn on Settings -> Logging -> 'All bytes transferred'

If that doesn't show you the problem post the log here.

Cheers,

Darrell

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To reply, substitute .net for .invalid in address, i.e., darrell.usenet6 (at)
 telus.net

PeterD - 25 Jul 2007 00:53 GMT
> > Any ideas?
>
> Turn on Settings -> Logging -> 'All bytes transferred'
>
> If that doesn't show you the problem post the log here.

Wed Jul 25 00:49:45 2007
26823168 16:0.24.29 Contacting pop.dsl.pipex.com (62.241.162.110)...
26823168 8:1.0.8 Server not responding.
26823168 8:1.0.8 1
26823168 8:1.0.8   {37:467}
26823168 8:1.0.8 "Server not responding. 1; " "   {37:467}"
26823168 8:1.0.9 : 1
26823168 16:1.0.9

Looks like the server just doesn't respond. But if I then use Mail.app,
I get mail from pop.dsl.pipex.com.

All bytes aren't being logged though, because it must send something to
contact the server, and that isn't logged. Maybe the initial contact
request is broken somehow.

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Pd

John H Meyers - 25 Jul 2007 03:24 GMT
> 26823168 16:0.24.29 Contacting pop.dsl.pipex.com (62.241.162.110)...
> 26823168 8:1.0.8 Server not responding.
[quoted text clipped - 3 lines]
> 26823168 8:1.0.9 : 1
> 26823168 16:1.0.9

Server responds on standard POP port 110 (no SSL):

telnet 62.241.162.110 110
+OK POP3 Ready galaxy 0001e855
user nobody
+OK USER nobody set, mate
pass xxxxxxxx
-ERR Re-Authentication Failure
QUIT
+OK QUIT

Actually there are four different servers using that name,
so you might get different ones on different attempts,
but I get responses every time, when using the name
in place of the address:

> nslookup pop.dsl.pipex.com
Non-authoritative answer:
Name:    pop.dsl.pipex.com
Addresses:  62.241.162.110, 62.241.162.111, 62.241.163.102, 62.241.163.103

--
Darrell Greenwood - 25 Jul 2007 07:21 GMT
> Looks like the server just doesn't respond.

Puzzling.

FWIW here is what I get using Eudora 6.2.4, 10.4.9, iBook 1.34 Power PC
G4

160808448 16:0.6.54 Contacting pop.dsl.pipex.com (62.241.162.110)...
160808448 32:0.7.16 Rcvd: ³+OK POP3 Ready galaxy 0001e855\r\n²
160808448 16:0.7.16 +OK POP3 Ready galaxy 0001e855
160808448 16:0.7.17 CAPA
160808448 32:0.7.17 Sent: ³CAPA\r\n²
160808448 32:0.7.29 Rcvd: ³+OK Capability list follows, mate\r\n²
160808448 32:0.7.41 Rcvd: ³TOP\r\n²
160808448 32:0.7.41 Rcvd: ³UIDL\r\n²
160808448 32:0.7.41 Rcvd: ³RESP-CODES\r\n²
160808448 32:0.7.41 Rcvd: ³AUTH-RESP-CODES\r\n²
160808448 32:0.7.41 Rcvd: ³USER\r\n²
160808448 32:0.7.41 Rcvd: ³.\r\n²
160808448 16:0.7.41
160808448 16:0.7.42 USER pd.news@dsl.pipex.com
160808448 32:0.7.42 Sent: ³USER pd.news@dsl.pipex.com\r\n²
160808448 32:0.7.55 Rcvd: ³+OK USER pd.news@dsl.pipex.com set, mate\r\n²
160808448 16:0.7.55 PASS
160808448 32:0.7.55 Sent: ³PASS kkkkkkkk\r\n²
160808448 32:0.16.9 Rcvd: ³-ERR Re-Authentication Failure\r\n²
160808448 8:0.16.9 PASS
160808448 8:0.16.9 -ERR Re-Authentication Failure
160808448 8:0.16.9 POP
160808448 8:0.16.9 ³I said: PASS
And then the POP server said: -ERR Re-Authentication Failure² ³²
160808448 16:0.16.47

I used tcpdump in Terminal to look at the first few packets...

aabs:~ darrell$ sudo tcpdump -n -A

tcpdump: verbose output suppressed, use -v or -vv for full protocol
decode listening on en0, link-type EN10MB (Ethernet), capture size 96
bytes

23:18:31.903804 IP 64.180.0.9.50963 > 62.241.162.110.110: S
921958797:921958797(0) win 65535 <mss 1460,nop,wscale
0,nop,nop,timestamp 461690986 0,sackOK,eol>
E..@..@.@...@.. >..n...n6...........(..............

       ...j........
23:18:32.075945 IP 62.241.162.110.110 > 64.180.0.9.50963: S
2323792416:2323792416(0) ack 921958798 win 5776 <mss
1456,sackOK,timestamp 871828090 461690986,nop,wscale 0>
E..<..@...*.>..n@..     .n....B 6........H.........
3.
z
       ...j....
23:18:32.076115 IP 64.180.0.9.50963 > 62.241.162.110.110: . ack 1 win
65535 <nop,nop,timestamp 461690986 871828090>
E..4..@.@..#@.. >..n...n6.....B!....]......
...j3.
z
23:18:32.275774 IP 62.241.162.110.110 > 64.180.0.9.50963: P 1:33(32)
ack 1 win 5776 <nop,nop,timestamp 871828286 461690986>
E..TI.@....k>..n@..     .n....B!6..............

       3..>...j+OK POP3 Ready galaxy 0001e855
23:18:32.275910 IP 64.180.0.9.50963 > 62.241.162.110.110: . ack 33 win
65535 <nop,nop,timestamp 461690986 871828286>
E..4..@.@.."@.. >..n...n6.....BA....\......

In your case it might be Eudora is not sending first packet?

Try new personality? Try a new settings file? Reinstall Eudora?

Cheers,

Darrell

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To reply, substitute .net for .invalid in address, i.e., darrell.usenet6 (at)
 telus.net

PeterD - 25 Jul 2007 11:32 GMT
> In your case it might be Eudora is not sending first packet?

That's what it looks like.

> Try new personality? Try a new settings file? Reinstall Eudora?

Already tried a new personality, no better luck.

Tried a new settings file, and it works. There's obviously something
borked in my settings file. Probably about time I made a new one anyway,
that's the same settings file I've been using since around 1996. It's a
wonder it has survived this long.

A few days ago I deleted about ten personalities, and I guess that's
when the settings got broken.

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Pd

Bill Cole - 25 Jul 2007 13:52 GMT
> > In your case it might be Eudora is not sending first packet?
>
> That's what it looks like.

Yes.

I don't suppose you have something like Little Snitch (good) or anything
calling itself a personal firewall (mostly a bad lot, particularly
Norton) that might be blocking Eudora selectively?

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Now where did I hide that website...

PeterD - 26 Jul 2007 13:49 GMT
> > > In your case it might be Eudora is not sending first packet?
> >
[quoted text clipped - 5 lines]
> calling itself a personal firewall (mostly a bad lot, particularly
> Norton) that might be blocking Eudora selectively?

It has to be some kind of corruption in the settings file. None of my
Pipex accounts work, but four out of five Gmail accounts work. There's
not much consistency about what works and what doesn't, so it seems that
the simplest thing will be to make a new settings file, and create the
necessary personalities in it.

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Pd

Paolo Cordone - 27 Jul 2007 17:31 GMT
> that's the same settings file I've been using since around 1996. It's a
> wonder it has survived this long.

My settings file was created in 1993, still there and working. Testimony to
the robustness of this incredible mail application :-)

Paolo
 
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