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Mac Forum / Applications / Eudora / January 2007



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Recover missing messages?

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david - 20 Dec 2006 21:32 GMT
By mistake I had set up a filter that transferred some mails to the
Trash, mails I didn't want to have deleted. When I realised this today I
manually moved the mails back from the local Trash to an Inbox stored on
a IMAP-server when I was without network connection.

After, I think, I checked mail next time I was online those transferred
messages disappeared.

Now the Trash status field indicates that there is 27kB of wasted space
and that the Inbox has 2MB of wasted space.

I have tried to copy these mailboxes elsewhere and then add them
throught the Mailbox -> Other... menu option to no avail. I have also
tried the command line utility SplitForks to remove the resource fork
from the files because I thought that would make Eudora rebuild them and
display deleted messages. Finally I tried Show deleted messages for the
Inbox. None of this worked.

How can I recover my missing messages?

Signature

A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?
A: Top-posting.
Q: What is the most annoying thing on usenet and in e-mail?

Kathy Morgan - 21 Dec 2006 06:46 GMT
> Now the Trash status field indicates that there is 27kB of wasted space
> and that the Inbox has 2MB of wasted space.
[quoted text clipped - 7 lines]
>
> How can I recover my missing messages?

First off, make backup copies of those mailboxes, just to make sure the
messages don't accidentally get completely removed.

Open the backup copies using a text editor (not a word processor) such
as TextWrangler or BBEdit. (The mailboxes are actually just text files.)
You should see at least some of the missing messages.

You can compare the formatting and lines before and after a message that
hasn't been trashed to one that has been to figure out what you need to
do to make the message reappear when you reopen the edited mailbox from
within Eudora.

Signature

Kathy - If you're reading this in your web browser from Google or
similar forum, NNTP "newsreaders" are a better way to access the
content. <http://www.aptalaska.net/~kmorgan/how-it-works.html>
Links to NNTP newsreaders at <http://www.newsreaders.com/>

david - 25 Dec 2006 16:31 GMT
> You can compare the formatting and lines before and after a message that
> hasn't been trashed to one that has been to figure out what you need to
> do to make the message reappear when you reopen the edited mailbox from
> within Eudora.

Isn't there a way to force Eudora to rebuild the ToC from the actual
content? There are too many messages that are lost and I don't remember
the content of most of them anyway.

I have backed up the mailboxes externally so I can play with them but I
guess I need more advice on how to progress from here.

Signature

A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?
A: Top-posting.
Q: What is the most annoying thing on usenet and in e-mail?

Peter Ceresole - 25 Dec 2006 23:23 GMT
> Isn't there a way to force Eudora to rebuild the ToC from the actual
> content?

As I remember it, compacting the mailbox does this.

At the bottom left of the mailbox's list view window, there are three
numbers separated by slashes. Option-click on the middle number and it
rebuilds the mailbox, with a new table of contents.
Signature

Peter

Kathy Morgan - 26 Dec 2006 16:41 GMT
> As I remember it, compacting the mailbox does this.
>
> At the bottom left of the mailbox's list view window, there are three
> numbers separated by slashes. Option-click on the middle number and it
> rebuilds the mailbox, with a new table of contents.

Compacting the mailboxes also actually deletes any messages that have
been deleted, so if any of the desired messages are erroneously marked
by Eudora as deleted, compacting the mailboxes will remove them.  I
think it would be worth trying in this case, though, since David has
made backups that he can work with if the original is damaged.

Just got back from Christmas dinner with a friend.  Hope everyone else
who celebrates Christmas had a good one.  (I'm at the tail end of the
world WRT celebrating such holidays, due to my time zone.)
Signature

Kathy - If you're reading this in your web browser from Google or
similar forum, NNTP "newsreaders" are a better way to access the
content. <http://www.aptalaska.net/~kmorgan/how-it-works.html>
Links to NNTP newsreaders at <http://www.newsreaders.com/>

Rifty - 26 Dec 2006 23:42 GMT
> Just got back from Christmas dinner with a friend.  Hope everyone else
> who celebrates Christmas had a good one.  (I'm at the tail end of the
> world WRT celebrating such holidays, due to my time zone.)

Compliments of the season, Kathy! We in Oz are one of the earlier
celebrators of the festive season, so even Boxing Day has now passed.
Have a great 2007 and thanks for your great advice in the past.

Rifty
Signature

Academic and Computing Help
http://rifty.net

Kathy Morgan - 01 Jan 2007 02:47 GMT
> Compliments of the season, Kathy! We in Oz are one of the earlier
> celebrators of the festive season, so even Boxing Day has now passed.
> Have a great 2007 and thanks for your great advice in the past.

Thank you, and the same to you, too.  

I didn't realize you're in Oz.  What part? Are you in an area threatened
by the fires and water shortages?  Some areas are having a terrible
time. I've another Internet friend who lives in Victoria, and he's been
volunteering with the SES in support of the firefighters.  It sounds
like things have been really dire in some areas.  Last I heard there was
a little break in the heat but the situation was still very dangerous.

Signature

Kathy - If you're reading this in your web browser from Google or
similar forum, NNTP "newsreaders" are a better way to access the
content. <http://www.aptalaska.net/~kmorgan/how-it-works.html>
Links to NNTP newsreaders at <http://www.newsreaders.com/>

John H Meyers - 18 Jan 2007 08:15 GMT
David had asked:

> Isn't there a way to force Eudora to rebuild the ToC
> from the actual content?

> As I remember it, compacting the mailbox does this.
>
> At the bottom left of the mailbox's list view window,
> there are three numbers separated by slashes.
> Option-click on the middle number and it
> rebuilds the mailbox, with a new table of contents.

Please pardon a Windows Guy (me) dropping in for a visit :)

I'm looking at the Mac 6.2 User Guide,
which says that clicking any mailbox size display
*compacts* that mailbox (not rebuilds the TOC),
while using the Option key compacts *all* mailboxes
("Using Modifiers and Shortcuts" on page 312,
also top of page 145) -- if any messages were
marked as deleted, this would supposedly
actually lose all of them, permanently,
rather than recover anything.

At top of page 368, an option is described which selects
whether TOCs are stored in the Resource Forks
or in separate files -- but we'd better first consider
the following article, which despite its subject
seems to contain relevant information:

"Migrating From Windows to MAC"
http://eudora.com/techsupport/kb/1644hq.html

The above article says that to transfer a mailbox file
from a Windows system to a Mac, discard the Windows version
of each TOC file and copy only the MBX file, adjusting
content for CRLF, and each file name to remove ".mbx"

Apparently, then, Eudora will rebuild the TOC
whenever a mailbox on the Mac doesn't have one,
and the article then further says:

"The mailboxes will show up in Eudora
when you launch it on the Macintosh,
although the status
(read, unread, sent, forwarded, etc.)
and label information will be lost."

That's exactly what will disappear in the Windows versions
as well, whenever a TOC is actually discarded, forcing the TOC
to actually be *rebuilt* (rather than compacting the mailbox
using the *existing* TOC) -- the former preserves all
messages in the mailbox, even those once marked for deletion,
while the latter will eliminate any messages from the mailbox
that had been deleted in the TOC (as well as corrupting
a mailbox whose TOC got out of sync with the mailbox).

So if you really want to *rebuild* a TOC,
it's necessary to *delete* the existing TOC,
not compact the mailbox, and in the process
of rebuilding the TOC, status and label
information for the messages in that mailbox
is necessarily lost.

As to how to delete a TOC, that would seem to depend
upon your current "Use old-style '.toc' files" option
(top of page 368) -- whichever way that is set
determines whether your TOC is a separate file
or is in the Resource Fork of your mailbox file.

But on December 20, David wrote:

> I have also tried the command line utility SplitForks
> to remove the resource fork from the files
> because I thought that would make Eudora rebuild them
> and display deleted messages. Finally I tried
> "Show deleted messages" for the Inbox. None of this worked.

Was Eudora closed while SplitForks was run?

Did the original status info and any label info disappear
after the Resource fork of a mailbox was removed?
(According to the above, it should have been,
if the TOC was actually in the Resource Fork,
rather than in a separate file).

If the TOC was rebuilt and lost messages were not found,
it would appear that the lost messages simply weren't
in that mailbox file at that time.

How did this all begin?

> By mistake I had set up a filter
> that transferred some mails to the Trash,
> mails I didn't want to have deleted.
> When I realised this today I manually moved the mails
> back from the local Trash to an Inbox stored on an IMAP server
> when I was without network connection.

> After, I think, I checked mail next time I was online
> those transferred messages disappeared.

Are there any implications of being offline at that time,
per "Transferring IMAP messages" on page 124?

> Now the Trash status field indicates that there is 27kB
> of wasted space, and that the Inbox has 2MB of wasted space.

Where is that space -- on the local Mac disk, or on the server?

Were your local Mac mailboxes "download headers only,"
with the complete messages only on the server?

With POP, it's very obvious at all times where everything is,
while with IMAP, the whole idea is for the files to be
server-side, not Mac-side, except for what in the Windows
version is a temporary "local mailbox/message cache" in a
subfolder named IMAP -- perhaps that folder would have contained
the sought-after deleted messages, but I really don't know;
if it ever happens again, you could find out.

Hope this helps, and thanks for permitting me to comment.

-[ ]-
 
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