.Mac Account Failure

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dc1999@gmail.com - 29 Sep 2006 19:35 GMT

I'm trying to set up a .Mac account in Eudora paid on my iMac Intel,
and also on my Treo 650 with Chattermail.

The settings recommended by Apple's support page don't work. My
account is <dave28c@mac.com>, and I've always understood that is user
name, the incoming server is mail.mac.com, and the outgoing is
smtp.mac.com.

I cannot either send through this Eudora or receive E-mail.

Eudora works fine for my earthlink account (it's the Dominant) and my
domain mail, dclark@clarklawfirm.com, but not the .Mac account.

Apple refuses to offer telephone support and their website doesn't
help, either.

Dave

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Steve W. Jackson - 29 Sep 2006 20:34 GMT

> I'm trying to set up a .Mac account in Eudora paid on my iMac Intel,
> and also on my Treo 650 with Chattermail.
[quoted text clipped - 13 lines]
>
> Dave

I have two .Mac email addresses and one for my wife. All are configured
alike in Eudora. Here's what works for me.

In the Getting Started portion of my Eudora settings, I have the user
name only (without the "@mac.com") in the User Name field for checking
mail, and mail.mac.com is the Mail Server. And for sending mail, I have
the SMTP server set to smtp.mac.com. In the email address field, I have
the complete username@mac.com address entered. (It's not the address I
use on Usenet, but you can figure out the primary from my signature.)

In the Checking Mail and Sending Mail sections, much of that carries
forward. But I also set mine up to use the submission port (which
Eudora already knows is 587) and allow authorization. This works around
the fact that some ISPs squawk about using port 25 to send mail for
accounts other than theirs. I took the additional step of setting mine
up to use SSL, so that I don't send my details in clear text when
sending or checking.

HTH.

= Steve =

Signature

Steve W. Jackson
Montgomery, Alabama

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dc1999@gmail.com - 30 Sep 2006 22:29 GMT

The problem is the Getting Started part of Eudora must be set for the
Dominant servers, namely, my ISP Earthlink... otherwise none of the
accounts will work.

> > I'm trying to set up a .Mac account in Eudora paid on my iMac Intel,
> > and also on my Treo 650 with Chattermail.
[quoted text clipped - 35 lines]
>
> = Steve =

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Kathy Morgan - 01 Oct 2006 07:22 GMT

> The problem is the Getting Started part of Eudora must be set for the
> Dominant servers, namely, my ISP Earthlink... otherwise none of the
> accounts will work.

I don't understand why that would be, but even if it is, why is that a
problem? Just create a new personality for the .mac account. If you
don't want to check the email on the Dominant account, you can set it
not to do so under the Personalities pane.

Signature

Kathy - If you're reading this in your web browser from Google or
similar forum, NNTP "newsreaders" are a better way to access the
content. <http://www.aptalaska.net/~kmorgan/how-it-works.html>
Links to NNTP newsreaders at <http://www.newsreaders.com/>

Reply to this Message

dc1999@gmail.com - 01 Oct 2006 15:32 GMT

I've done that. Created new personality and everything. On this iMac
Intel, I just tried and cannot receive or send in my Mac account.
Eudora reported an error sending mail, and the message did not arrive
on my Treo either.

Does Mac require submission port 587, or authorization. Should both,
one, or neither of these be checked?

Went to the Verizon booth at the local Circuit City last night, and
they can't figure it out either for my Verizon Treo. Still cannot send
on it, but apparently can receive.

On my Verizon Treo, I can only receive

> > The problem is the Getting Started part of Eudora must be set for the
> > Dominant servers, namely, my ISP Earthlink... otherwise none of the
[quoted text clipped - 10 lines]
> content. <http://www.aptalaska.net/~kmorgan/how-it-works.html>
> Links to NNTP newsreaders at <http://www.newsreaders.com/>

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dc1999@gmail.com - 01 Oct 2006 15:34 GMT

BTW, on the tab Personalities Extras, I've got it checked to use the
"relay personality."

dc1...@gmail.com wrote:

> I've done that. Created new personality and everything. On this iMac
> Intel, I just tried and cannot receive or send in my Mac account.
[quoted text clipped - 24 lines]
> > content. <http://www.aptalaska.net/~kmorgan/how-it-works.html>
> > Links to NNTP newsreaders at <http://www.newsreaders.com/>

Reply to this Message

dc1999@gmail.com - 01 Oct 2006 15:38 GMT

Is it possible I need to specifiy a port for the smtp server? I've got
the outgoing server as "smtp.mac.com" and hope that's right.

dc1...@gmail.com wrote:

> BTW, on the tab Personalities Extras, I've got it checked to use the
> "relay personality."
[quoted text clipped - 28 lines]
> > > content. <http://www.aptalaska.net/~kmorgan/how-it-works.html>
> > > Links to NNTP newsreaders at <http://www.newsreaders.com/>

Reply to this Message

Kathy Morgan - 01 Oct 2006 18:03 GMT

> BTW, on the tab Personalities Extras, I've got it checked to use the
> "relay personality."

Which account has that option checked? Do you have a relay personality
defined? (If not, you would need to set it in the "Sending Mail" pane.)
When you have a personality set to use the relay personality, the mail
is actually sent through the relay account, and not the named
personality.

Signature

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Kathy Morgan - 01 Oct 2006 18:03 GMT

> I've done that. Created new personality and everything. On this iMac
> Intel, I just tried and cannot receive or send in my Mac account.
[quoted text clipped - 3 lines]
> Does Mac require submission port 587, or authorization. Should both,
> one, or neither of these be checked?

I don't have a .Mac account, so I can't check that. In a worst case
scenario, there are only 4 combinations to try by brute force.

Authorization: NO
Submission Port: NO

Authorization: YES
Submission Port: NO

Authorization: NO
Submission Port: YES

Authorization: YES
Submission Port: YES

If you also test with/without the SSL option, that would double the
possibilities, for a total of 8 combinations to try.

Steve W. Jackson wrote:

> In the Getting Started portion of my Eudora settings, I have the user
> name only (without the "@mac.com") in the User Name field for checking
[quoted text clipped - 10 lines]
> up to use SSL, so that I don't send my details in clear text when
> sending or checking.

Since he is able to send and receive through his .Mac account, try
duplicating his settings.

One other possibility is that .Mac requires a check before send. That's
easy to test; set Eudora to send mail on checks, then check mail twice
in succession.

Signature

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Julian Y. Koh - 03 Oct 2006 20:33 GMT

> The problem is the Getting Started part of Eudora must be set for the
> Dominant servers, namely, my ISP Earthlink..

Note that if you're on Earthlink's network, you will not be able to send to
port 25 on any machine other than Earthlink's SMTP server. So just send our
your mail using Earthlink's server, and you should be fine.

Signature

Julian Y. Koh <mailto:kohster@northwestern.edu>
Network Engineer <phone:847-467-5780>
Telecommunications and Network Services Northwestern University
PGP Public Key:<http://bt.ittns.northwestern.edu/julian/pgppubkey.html>

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dc1999@gmail.com - 04 Oct 2006 15:15 GMT

The Mac account is working now on the Treo and seems to be OK on this
iMac, too. The issue was Mac required only my "dave28c" as username,
not the entire E-mail address.

Could someone send me a message at <dave28c at mac.com>?

Thanks for all the help.

Dave

> > The problem is the Getting Started part of Eudora must be set for the
> > Dominant servers, namely, my ISP Earthlink..
[quoted text clipped - 8 lines]
> Telecommunications and Network Services Northwestern University
> PGP Public Key:<http://bt.ittns.northwestern.edu/julian/pgppubkey.html>

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Mac Forum / Applications / Eudora / October 2006

.Mac Account Failure