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Mac Forum / Applications / Eudora / August 2006



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Can't send mail EXCEPT to Copper.net

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Nick Hull - 09 Aug 2006 16:50 GMT
Trying to switch ISPs from Earthlink to Copper.net.  I can send e-mail
to Copper.net addresses but not to other addresses like Yahoo,
earthlink, etc.  I seem to be able to recieve e-mail from outside
copper.net.

I get a message;

There has been an error transferring your mail.  
I said; RCPT to <beernblue@yahoo.com>
and the SMTP said;  501  5.7.1  This system is not configured
to relay mail from <nhull@copper.net> to <bee..@Yahoo.com> for
~~~~~~~~~~

Where the lAst few words are unreadable because they are cut off by the
bottom of the window.  (I tried changing fonts etc but could not
change/read the last words)

I'm using a PM 7200/120, OS 8.6 and Eudora Light.  I checked the Eudora
Light .pdf manual and could not find anything appropriate, and the
copper.net help people couldn't help either.  The Eudora worked
perfectly when I was using Earthlink and other previous ISPs.

Any clues appreciated.

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Committees of Correspondence web page;
free men own guns - slaves don't
<www.geocities.com/CapitolHill/5357/>

Kathy Morgan - 09 Aug 2006 19:22 GMT
> Trying to switch ISPs from Earthlink to Copper.net.  I can send e-mail
> to Copper.net addresses but not to other addresses like Yahoo,
[quoted text clipped - 19 lines]
>
> Any clues appreciated.

The only thing I can think of is that maybe Eudora is using the wrong
authentication scheme for Copper.net.  Try changing your settings under
"Sending Mail," "Ports & Protocols," "Personality Extras," and/or
"Hosts."  Maybe Copper.net uses a different port for SMTP, or a
different authentication scheme than Earthlink, or you might even have
forgotten to change the host to point at Copper.net for SMTP.

If you don't see all of those panes in the Settings panel, install the
Esoteric Settings plugin that comes with Eudora to access them.  I can't
remember for sure, but you'll probably have to quit Eudora and restart
it for the changes to show up.

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Kathy - help for new users at <http://www.aptalaska.net/~kmorgan/>
Good Net Keeping Seal of Approval at <http://www.gnksa.org/>

Nick Hull - 09 Aug 2006 21:23 GMT
> > Trying to switch ISPs from Earthlink to Copper.net.  I can send e-mail
> > to Copper.net addresses but not to other addresses like Yahoo,
[quoted text clipped - 31 lines]
> remember for sure, but you'll probably have to quit Eudora and restart
> it for the changes to show up.

After checking everything else, I opened my laptop (Powerbook 3400c)
which was unchanged & still set up for Earthlink.  I was shocked to find
the EXACT same problem, I could not send e-mail out thru Earthlink
either!

Could  the problem be something intrinsic to Eudora Light?  Might I need
a new e-mail program?  I ran DiskDoctor and Disk Warrior and still the
same problem.

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Committees of Correspondence web page;
free men own guns - slaves don't
<www.geocities.com/CapitolHill/5357/>

Kathy Morgan - 10 Aug 2006 05:14 GMT
> > > Trying to switch ISPs from Earthlink to Copper.net.  I can send e-mail
> > > to Copper.net addresses but not to other addresses like Yahoo,
[quoted text clipped - 12 lines]
> the EXACT same problem, I could not send e-mail out thru Earthlink
> either!

Are you still a customer of Earthlink?  If not, then they probably won't
allow you to relay outgoing mail through their servers.

> Could  the problem be something intrinsic to Eudora Light?  Might I need
> a new e-mail program?

Maybe, but you may be able to just fix your SMTP settings.  Are you
connected to Copper.net or Earthlink when you attempt to send mail?
Most servers today will not allow you to send mail unless you're
authenticated, and often the authentication includes checking your IP to
make sure it is in the pool assigned by the ISP.

Have you ever been able to send email through Earthlink using Eudora?
Have you ever been able to send email through Copper.net using any email
program?  Are you using the most current version of Eudora that will run
on your System 8.6?  Looking at the Eudora webpages, it looks like maybe
the most recent version for 8.6 is Eudora 4.3.3, available at
<http://www.eudora.com/techsupport/kb/2350hq.html#4>.  

I'm not sure if that version was able to authenticate through Earthlink
or not.  You might check Google's archives for messages here re problems
sending through Earthlink.  There was a thread titled
"Earthlink-TimeWarner-SMTP Woes :=(" a little over three years ago which
may have some helpful information. The first message in the thread had
MID <120620031318122619%neone@yahoo.com>.

Before that there was a comment by Andy Perry under "eudora, earthlink
and dsl" (MID
<AndPICKLESrew_PerLETTUCEry-D3EB1A.17341123042003@nnrp05.earthlink.net>)
where he said:

> In the preferences, under Sending Mail, right under the box where you
> enter your SMTP server's address, there's a check box marked "Allow
[quoted text clipped - 3 lines]
> Eudora with it.  I'd say the support folks you talked to don't know what
> they're talking about.

Earthlink has a history of changing their servers frequently, so that
old advice might or might not work.
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Kathy - help for new users at <http://www.aptalaska.net/~kmorgan/>
Good Net Keeping Seal of Approval at <http://www.gnksa.org/>

Nick Hull - 10 Aug 2006 10:55 GMT
> > > > Trying to switch ISPs from Earthlink to Copper.net.  I can send e-mail
> > > > to Copper.net addresses but not to other addresses like Yahoo,
[quoted text clipped - 24 lines]
> authenticated, and often the authentication includes checking your IP to
> make sure it is in the pool assigned by the ISP.

My 7200 connects to copper.net, my PB3400c connects to Earthlink; I
still have an active account there (until I get copper.net to accept my
mail)

> Have you ever been able to send email through Earthlink using Eudora?
> Have you ever been able to send email through Copper.net using any email
> program?  Are you using the most current version of Eudora that will run
> on your System 8.6?  Looking at the Eudora webpages, it looks like maybe
> the most recent version for 8.6 is Eudora 4.3.3, available at
> <http://www.eudora.com/techsupport/kb/2350hq.html#4>.  

Have been sending e-mail through Earthlink for years using Eudora.
Can send e-mail through Copper.net ONLY to Copper.net addresses.  (to
myself and to a Copper.net tech).
I'm using Eudora Light 3.1, which has always worked flawlessly with
Earthlink, Mindspring and Access4less.

> I'm not sure if that version was able to authenticate through Earthlink
> or not.  You might check Google's archives for messages here re problems
[quoted text clipped - 11 lines]
> > enter your SMTP server's address, there's a check box marked "Allow
> > Authorization."  Check that.

I have a checked box "save password" and a "authentication - password"

> > I've had Earthlink DSL for a couple of years now, and I've always used
> > Eudora with it.  I'd say the support folks you talked to don't know what
> > they're talking about.
>
> Earthlink has a history of changing their servers frequently, so that
> old advice might or might not work.

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Committees of Correspondence web page;
free men own guns - slaves don't
<www.geocities.com/CapitolHill/5357/>

Kathy Morgan - 10 Aug 2006 15:59 GMT
Kathy wrote:

> > Looking at the Eudora webpages, it looks like maybe
> > the most recent version for 8.6 is Eudora 4.3.3, available at
[quoted text clipped - 5 lines]
> I'm using Eudora Light 3.1, which has always worked flawlessly with
> Earthlink, Mindspring and Access4less.

My guess is that you may have to upgrade to a newer version to use
Eudora with Copper.net.  The good news is that if it doesn't work and
you wish to revert to 3.1, you can; they use the same files and mailbox
formats.  (Just remember to put a copy of the application somewhere so
you will still have it; otherwise the new installation will replace your
old Eudora.  Of course, I'm sure 3.1 Light is still available for
download somewhere.)

As for Earthlink, they may have deliberately changed something yet again
or had a temporary glitch.  There's also the possibility of a slightly
corrupted Settings file causing the problems, but it seems highly
unlikely that both Macs would suddenly develop corrupted Settings at the
same time.

> > Before that there was a comment by Andy Perry under "eudora, earthlink
> > and dsl" (MID
[quoted text clipped - 6 lines]
>
> I have a checked box "save password" and a "authentication - password"

I can't remember what options 3.1 had for authentication.  You can
install the Esoteric Settings plugin to see if that makes more options
available to you.

Signature

Kathy - If you're reading this in your web browser from Google or
similar forum, NNTP "newsreaders" are a better way to access the
content. <http://www.aptalaska.net/~kmorgan/how-it-works.html>
Links to NNTP newsreaders at <http://www.newsreaders.com/>

Nick Hull - 11 Aug 2006 02:57 GMT
> My guess is that you may have to upgrade to a newer version to use
> Eudora with Copper.net.  The good news is that if it doesn't work and
[quoted text clipped - 3 lines]
> old Eudora.  Of course, I'm sure 3.1 Light is still available for
> download somewhere.)

Good guess; I upgraded to Eudors 4.3.3 and the problem disappeared.  
Many thanks.

> As for Earthlink, they may have deliberately changed something yet again
> or had a temporary glitch.  There's also the possibility of a slightly
> corrupted Settings file causing the problems, but it seems highly
> unlikely that both Macs would suddenly develop corrupted Settings at the
> same time.

I'll upgrade the Eudora for Earthlink, but again you are probably right,
they changed something AGAIN that screwed me up.  I've gotten dumped
onto Earthlink twice, from Mindspring and Access4less.  Their MO is
consistent, they buy a good ISP for the customers then drive them away
with bad service.  If  Copper.net sells out to Earthlink I'll look for
another provider on day #1 instead of waiting while the service slowly
degrades.

Signature

Committees of Correspondence web page;
free men own guns - slaves don't
<www.geocities.com/CapitolHill/5357/>

Kathy Morgan - 11 Aug 2006 05:29 GMT
> I'll upgrade the Eudora for Earthlink, but again you are probably right,
> they changed something AGAIN that screwed me up.  I've gotten dumped
[quoted text clipped - 3 lines]
> another provider on day #1 instead of waiting while the service slowly
> degrades.

I think I'm lucky; Earthlink doesn't want to serve my area. :-)

Signature

Kathy - If you're reading this in your web browser from Google or
similar forum, NNTP "newsreaders" are a better way to access the
content. <http://www.aptalaska.net/~kmorgan/how-it-works.html>
Links to NNTP newsreaders at <http://www.newsreaders.com/>

Dave Gerecke - 30 Aug 2006 02:54 GMT
> Trying to switch ISPs from Earthlink to Copper.net.  I can send e-mail
> to Copper.net addresses but not to other addresses like Yahoo,
[quoted text clipped - 19 lines]
>
> Any clues appreciated.
I had the same problem with my ibook laptop and Eudora.
If you ever come up with a fix, could you post it
dave
 
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