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Mac Forum / Applications / Eudora / April 2006



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Eudora send problem

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nosredna - 19 Apr 2006 01:46 GMT
Every now and then, I can't send mail in Eudora. It just happened, and
to troubleshoot it, I tried sending mail from my ISP's webmail, and I
had no trouble at all. When I hit the Eudora "help" button that pops up
when I can't send, it took me to a Eudora forum that talks about some
troubleshooting options, none of which solved the problem. I called my
ISP and they said they blocked my account because I sent "300 emails in
one 5-minute span" (at 7:16 pm), which is against the (anti-spamming)
rules. I knew about that rule, and, although my musician husband
regularly sends notifications of his concerts, he said he sent an email
with only 27 cc addresses at 7:16 pm. I get lots of mails (daily) from
my own email address ("spoofed"), so I asked the technician if spoofing
could be causing the excessive emails. He said it doesn't seem so, since
the 300 came from my own IP address. I said, well, can't hackers spoof
IP addresses? He said not really. He put me on hold and when he came
back he said it's a known problem that Eudora has a glitch whereby it
sometimes sends multiple instances of emails, which probably explains
the 300 emails. While I was on hold I googled "IP spoofing" and got
pages and pages of references to it. I told him about it and he said
it's not really possible to do that. He unblocked my account, and now i
can send mail, but what gives? I've tried Outlook Express, Mail,
Thunderbird, and others, but always come back to Eudora, because I
really like it overall, except for this apparent sending (and sometimes
receiving) problem. It just dawned on me: if my ISP blocked me from
sending, why was I able to send from the webmail account? (I plan to
call them back and ask.)
Kathy Morgan - 19 Apr 2006 06:35 GMT
> He put me on hold and when he came
> back he said it's a known problem that Eudora has a glitch whereby it
> sometimes sends multiple instances of emails, which probably explains
> the 300 emails.

I've never heard of such a glitch.  Has anyone else here heard of it?

> It just dawned on me: if my ISP blocked me from
> sending, why was I able to send from the webmail account? (I plan to
> call them back and ask.)

It sounds like they blocked your access to the SMTP server, which uses a
different protocol than the webmail.

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Kathy - read reviews of other newsgroups in news:news.groups.reviews
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Peter Ceresole - 19 Apr 2006 07:48 GMT
> > He put me on hold and when he came
> > back he said it's a known problem that Eudora has a glitch whereby it
> > sometimes sends multiple instances of emails, which probably explains
> > the 300 emails.
>
> I've never heard of such a glitch.  Has anyone else here heard of it?

Nope.
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Peter

Sander Tekelenburg - 20 Apr 2006 00:13 GMT
> > He put me on hold and when he came
> > back he said it's a known problem that Eudora has a glitch whereby it
> > sometimes sends multiple instances of emails, which probably explains
> > the 300 emails.
>
> I've never heard of such a glitch.  Has anyone else here heard of it?

Nope.

> > It just dawned on me: if my ISP blocked me from
> > sending, why was I able to send from the webmail account? (I plan to
> > call them back and ask.)
>
> It sounds like they blocked your access to the SMTP server, which uses a
> different protocol than the webmail.

Still, it seems silly to have an anti-spam policy applied to the SMTP
server and not to the Web interface available to the same user.

I'd also think it would make more sense to configure the SMTP server to
simply not accept more than x messages per y time, instead of letting it
happen first and then completely block access after the damage has been
done.

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Sander Tekelenburg, <http://www.euronet.nl/~tekelenb/>

Mac user: "Macs only have 40 viruses, tops!"
PC user: "SEE! Not even the virus writers support Macs!"

Peter Ceresole - 20 Apr 2006 00:40 GMT
> Still, it seems silly to have an anti-spam policy applied to the SMTP
> server and not to the Web interface available to the same user.

No; you can send thousands of mails in a few seconds via the smtp
server, but very few via the web server. They need to protect the smtp
route, not the web.
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Peter

nosredna - 20 Apr 2006 03:25 GMT
> > > He put me on hold and when he came
> > > back he said it's a known problem that Eudora has a glitch whereby it
[quoted text clipped - 19 lines]
> happen first and then completely block access after the damage has been
> done.

They do have a rule that you can't send more than (I think) 250 within a
five-minute time span. They said 300 were sent from our IP address (not
true--we only sent 27).
Peter Ceresole - 20 Apr 2006 07:43 GMT
> They do have a rule that you can't send more than (I think) 250 within a
> five-minute time span. They said 300 were sent from our IP address (not
> true--we only sent 27).

Does this check out with what your Eudora Log says? Eudora Folder:
Eudora Log. It's a text file that contains a record of all messages sent
and received by your Eudora. If you really have sent 300 because of some
glitch, it should be pretty obvious. But in many years of using using
several versions of Eudora, I've never seen anything like that happen.
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Peter

nosredna - 21 Apr 2006 00:54 GMT
> > They do have a rule that you can't send more than (I think) 250 within a
> > five-minute time span. They said 300 were sent from our IP address (not
[quoted text clipped - 5 lines]
> glitch, it should be pretty obvious. But in many years of using using
> several versions of Eudora, I've never seen anything like that happen.

The email had 26 addresses in the bcc field. The log shows that the
email went out, but it doesn't say anything about how many addresses
were included.
 
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