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Camross@officeformac.com - 31 Mar 2009 02:13 GMT

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: pop

A lot of my email (not all) looks like this:

|-------------------------------------------------------------------------------|
|(Embedded image moved to file: pic21193.gif)Training Industry Newsletter |
|-------------------------------------------------------------------------------|
|(Embedded image moved to file: pic20490.gif)Home(Embedded image moved to file: |
|pic25977.gif)About(Embedded image moved to file: pic10440.gif)Contact(Embedded |
|image moved to file: pic04724.gif)Join(Embedded image moved to file: |
|pic16214.gif) |
|-------------------------------------------------------------------------------|
|(Embedded image moved to file: pic11509.jpg)Training Outsourcing |
|-------------------------------------------------------------------------------|
|(Embedded image moved to file: pic12664.gif) |
|-------------------------------------------------------------------------------|
| |
|Sponsored By: |
| |
|(Embedded image moved to file: pic32057.gif)Disney Institute |
|(Embedded image moved to file: pic02502.gif)-------------------- |

With the removed graphic files all displaying at the bottom of the note and as attachments. I'm not getting any yellow bar to download images (no red Xs)...these are just being stripped out of the main note and then included farther down. Is it the way the sender has encoded their outgoing email? In Preferences I have the box checked for "Display complex HTML in messages" and I also have the "Download pictures In all messages" radio button selected.

Thanks
Cameron

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Diane Ross - 31 Mar 2009 03:27 GMT

On 3/30/09 6:13 PM, "Camross@officeformac.com" <Camross@officeformac.com>
wrote:

> A lot of my email (not all) looks like this:

Most likely it's a badly formed HTML message. Are they always from the same
source or is all your HTML mail like this?

Test using these steps to eliminate YOUR computer:

1) you can eliminate your Identity by creating a new Identity in Entourage
and see if you experience the same problem.

2) if a new Identity still exhibits the same issues, then create a new User
in System Preferences and test Entourage there.

3) If the problems still exist in the new User, it's a problem with your
Office install or your base OS files.

If you don't find the source of the problem in the steps above, can you
"Forward as Attachment" an example to me off list?

Send me an email: (click on the newsgroup support link)

<http://www.entourage.mvps.org/support_options/email.html>

Signature

Diane

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Mac Forum / Applications / Entourage / March 2009

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