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Mac Forum / Applications / Entourage / March 2009Reply box blank 95% of the time
Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: Intel Email Client: pop When I hit reply to in an email my reply box is totally empty. No To, cc, bcc, subject or body; just a white box. Aggravating isn't the word; any help would be appreciated greatly. I have all the latest updates but something is certainly wrong. I can send new messages fine, just the reply Im having a fit with. On 3/30/09 2:08 PM, "Josh_Gray@officeformac.com" > When I hit reply to in an email my reply box is totally empty. No To, cc, bcc, > subject or body; just a white box. Aggravating isn't the word; any help would > be appreciated greatly. I have all the latest updates but something is > certainly wrong. I can send new messages fine, just the reply Im having a fit > with. I've seen reports like this for users that use dual monitors. This is feedback from another user: <quote> Normally I work with a secondary monitor (Acer LCD) and I keep my email up there all the time while I work on the MacBook Pro screen. I decided to unplug the acer and see what happens. The Entourage window moved over to the MacBook screen as you would expect and Entourage is working fine again. I replugged in the Acer and left Entourage on the Mac screen and it still works fine....moved Entourage to the secondary monitor and I got the same original problem (reply and forward windows just show up as blank screens.) I haven't tried to change my secondary monitor to see if it's an Acer issue, but for now as long as Entourage stays on the MacBook screen I'm back up and running. Weird. Disneypaul</quote> I use dual monitors and have Entourage on my main window with the menu bar. I don't have any problems using this setup.  SignatureDiane |
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