Mac Forum / Applications / Entourage / March 2009

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: imap

Hello,

My INBOX doesn't register new emails that I receive, despite 'Send & Receive' scheduled for every 1 minute (or on manual check).

I can see (in the bottom left) that these checks are running.

However if I close down the Entourage window and re-open it, when the check is done initially it recognises new emails and updates the inbox.

I know that my IMAP account receives these emails, as they appear in other apps like Mail, etc.

Any help much appreciated, as I kicked up a fuss with my boss to use Entourage in the first place, and dont want to go back to him cap in hand to say it doesn't work.

I've only just started, so I dont have loads of emails clogging the system.

Thanks,

J