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Mac Forum / Applications / Entourage / March 2009Entourage sync error
Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: Intel Email Client: Exchange A week ago I began receiving a MS error message: MS Sync Services has encountered a problem and needs to close. Sorry for the inconvenience. It has become increasingly more frequent, like every 7 seconds now... Below are the first few lines of the embedded info in the error message. I'm lost. Any ideas what I can do to remedy? Error Signature: Exception: EXC_BAD_ACCESS Date/Time: 2009-02-18 03:56:24 -0600 Application Name: Microsoft Sync Services Application Bundle ID: com.microsoft.entourage.syncservices12 Application Signature: MSS1 Application Version: 12.1.5.081119 Crashed Module Name: unknown Crashed Module Version: unknown Crashed Module Offset: unknown Blame Module Name: unknown Blame Module Version: unknown Blame Module Offset: unknown Application LCID: 1033 Extra app info: Reg=en Loc=0x0409 On Feb 18, 5:23 am, guitarpi...@officeformac.com wrote: > Version: 2008 > Operating System: Mac OS X 10.5 (Leopard) [quoted text clipped - 24 lines] > Application LCID: 1033 > Extra app info: Reg=en Loc=0x0409 I am receiving the same error message. Please let me know if you get any responses or a fix. It is extremely frustrating. Thanks! pfar...@gmail.com wrote: > On Feb 18, 5:23 am, guitarpi...@officeformac.com wrote: > > Version: 2008 [quoted text clipped - 3 lines] > > > > A week ago I began receiving a MS error message: MS Sync Services has encountered a problem and needs to close. ----- This isn't an uncommon error message. Do a scan of the forum for more details on this and resolution. There are problems with Entourage and sync services that have been extensively posted on. You could start by rebuilding your database (turn off sync services before doing anything) to see if this resolves the problem. At the other end, you might need to create a new identity and either start this from scratch thus avoiding importing any corrupted records or export your data from your current active identity as an rge file and import this to your new identity and then enable sync services. To be really thorough before you enable sync services, run isync and reset sync services. In Entourage, when you turn on sync services have Entourage overwrite the Apple apps. After this has completed go back into sync services and by turning off and on sync services now choose the combine command for sync. In fact, you might want to try this last option first. I'd still scan the forum and look at the sync services issues for a complete overview of these issues which will help you on a going forward basis. |
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