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Mac Forum / Applications / Entourage / December 2008difficulties connecting to exchange
Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: Intel Email Client: Exchange I am running Entourage 2008 with our corporate exchange, worked fine on my old MacBook Pro (latest OS and Office patch) Now got my new MacBook and for some reason Entourage keep on saying the authentication fails and ask to re enter password. Any ideas? Use Spotlight to find an application called Keychain Access. This application stores the passwords used by Entourage (among others), and it seems as if the keychain was corrupted. Perform basic maintenance (Keychain Access>Keychain First Aid), restart your Mac and see if that solves the problem. On 30/12/08 9:50, in article 59b68099.-1@webcrossing.caR9absDaxw, > Version: 2008 > Operating System: Mac OS X 10.5 (Leopard) [quoted text clipped - 8 lines] > > Any ideas?  SignatureMichel Bintener Microsoft MVP Office:mac (Entourage & Word) *** Please always reply to the newsgroup. *** Thanks Michel, but that does not work, maybe I didn't describe the problem properly, it keeps on popping nad asking for the password. also it is sporadic, sometime it works fine, some time not. Any ideas? Ido > but that does not work, maybe I didn't describe the problem properly, it keeps > on popping nad asking for the password. This sounds like the bug some users experienced after updating to 12.1.5. See this blog article for help: <http://blog.entourage.mvps.org/2008/12/office_1215_and_apple_1056_updates.h tml> In case the above link does not work: <http://tinyurl.com/a3tctd> SignatureDiane Thanks Diane, I have seem to have solved the problem, in a very bizarre way... Since I had 2 macs, running the same os version and the same entourage version, one one mac it was working perfectly and on the other not I started thinking about the difference between the 2 configuration, and the only difference was that on the mac that didn't work, the exchange was the only account defined. So I defined another account (my gmail) and it worked... go figure... > Since I had 2 macs, running the same os version and the same entourage > version, one one mac it was working perfectly and on the other not I started > thinking about the difference between the 2 configuration, and the only > difference was that on the mac that didn't work, the exchange was the only > account defined. So I defined another account (my gmail) and it worked... go > figure... I saw a similar report where they used a new Identity to connect then the old Identity worked. Send & Receive are the most troublesome of problems to fix since there are so many variables. Thanks for sharing. I'll add it to my arsenal of options to suggest. SignatureDiane |
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