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Mac Forum / Applications / Entourage / December 2008



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why my category colors don't stay?

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Marlee_Slaney@officeformac.com - 15 Dec 2008 17:16 GMT
Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Email Client: Exchange

Hello,
Every time i add a color to my Entourage calendar event and then restart my computer back up in the morning, the color doesn't stay it returns to back and white. How do i keep my color for each event to stay? Is it because its under exchange?

Thanks for your time
Diane Ross - 16 Dec 2008 02:27 GMT
> Every time i add a color to my Entourage calendar event and then restart my
> computer back up in the morning, the color doesn't stay it returns to back and
> white. How do i keep my color for each event to stay? Is it because its under
> exchange?

No. This problem has not been reported AFAIK so it must be something
specific to your situation. When you say "color" the event how are you doing
this? Are you assigning a category to the event? If not, add the category
and set color there.

Steps to help determine where the problem is located.

1) you can eliminate your Identity by creating a new Identity in Entourage
and see if you experience the same problem.

2) if a new Identity still exhibits the same issues, then create a new User
in System Preferences and test Entourage there.

2a) If the problem is in your User's account, then log out/in with Shift key
down to disable any startup items. Test. If the problem still exists, it's
most likely a preference file that's corrupt. See  these pages for help:

Find solutions for crashes, conflicts and general problems with Entourage
<http://www.entourage.mvps.org/troubleshoot/crashes.html>

Troubleshooting Basics
<http://www.entourage.mvps.org/troubleshoot/basics.html>

2b) If the problems still exist in the new User, it's a problem with your
base OS files. If running the Apple combo does not fix, then you might need
to do an "Archive & Install".

<http://www.entourage.mvps.org/troubleshoot/combo.html>

3) The last option would be something on the server is locked keeping you
from making changes.

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Diane

 
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