Formatting in email sent from Outlook missing in Entourage

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carrollw@officeformac.com - 09 Dec 2008 23:42 GMT

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: Exchange

Recently received an email from a co-worker using Outlook '07 who added highlighting to some text. Opening the message in Entourage, the highlighting was missing. Had to log into Exchange through Web Access to view formatting.

Is there a setting I missed?

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Jolly Roger - 10 Dec 2008 00:28 GMT

> Version: 2008
> Operating System: Mac OS X 10.5 (Leopard)
[quoted text clipped - 6 lines]
>
> Is there a setting I missed?

Yet another example of why HTML in emails is a bad idea. You can never
tell if the recipient will be able to actually see your pretty colors
and text styles. Plain text is always the best choice for email.

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JR

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Diane Ross - 10 Dec 2008 02:42 GMT

> Is there a setting I missed?

No, but I've received emails with highlighting from Outlook users OK.

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Diane

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Mac Forum / Applications / Entourage / December 2008

Formatting in email sent from Outlook missing in Entourage