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Mac Forum / Applications / Entourage / May 2008Allowing two users on the same computer
Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: intel Email Client: pop I am new to Mac and I purchased Office for Mac when I bought the computer. My wife and I both have profiles. I set up Office before she set up her account. When she opened her account the Office Icons where not available to her so I reinstalled Office under her account. In doing so my account does not allow me to use Entourage. How do I set up the computer so that both of us can use office when logged into the computer? Ken Hi, > I am new to Mac and I purchased Office for Mac when I bought the > computer. My wife and I both have profiles. I set up Office before she > set up her account. When she opened her account the Office Icons where > not available to her so I reinstalled Office under her account. Hum :-\ Office should be installed in /Applications and therefore be available to all users on the Mac. If you are talking about icons in the Dock, all you have to do is to open /Applciations/Microsoft Office 2008, then select the applications you want to add and simply drag them to the Dock in her user account, In doing > so my account does not allow me to use Entourage. How do I set up the > computer so that both of us can use office when logged into the > computer? Where did you install Office?? You might have more than one install and having nasty comflicts somewhere. Corentin  Signature--- Mac:MS MVP http://www.cortig.net/wordpress/ --- http://www.mvps.org - http://mvp.support.microsoft.com MVPs are not MS employees - Les MVP ne travaillent pas pour MS Remove "NoSpam" to e-mail me - Retirez "NoSpam" pour m'écrire Hi Corentin, I tried what you told me in your first paragraph and it didn't work. Then I went to Applications-->Microsoft 2008-->Database Utility and tried rebuilding the database. That also was unsuccessful. I used the default settings to install office. Maybe the problem is having installed it twice. I'm lost on what to. I appreciate your attempt to help. Ken > I tried what you told me in your first paragraph and it didn't work. Then > I went to Applications-->Microsoft 2008-->Database Utility and tried [quoted text clipped - 3 lines] > installed it twice. I'm lost on what to. I appreciate your attempt to > help. Do you currently have a copy of Office in your Applications folder? Can you launch it under your account? If not, what exactly happens when you try? There's really no such thing as 'installing it twice,' as applications are stored in a common location. Although there could theoretically be a permissions issue with some of the libraries. SignatureAdam Bailey | Chicago, Illinois adamb@lull.org | Finger/Web for PGP & S/MIME adamkb@aol.com | http://www.lull.org/adam/ >> I tried what you told me in your first paragraph and it didn't work. Then >> I went to Applications-->Microsoft 2008-->Database Utility and tried [quoted text clipped - 10 lines] > stored in a common location. Although there could theoretically be a > permissions issue with some of the libraries. Adam, do you think this is a case where Repair Permissions in Disk Utility would help? That's what I'd try. SignatureEd Kimball >>> I tried what you told me in your first paragraph and it didn't work. Then >>> I went to Applications-->Microsoft 2008-->Database Utility and tried [quoted text clipped - 13 lines] > Adam, do you think this is a case where Repair Permissions in Disk Utility > would help? That's what I'd try. Possibly (and to my knowledge it never hurts), but I'd like to see what the issue is first. SignatureAdam Bailey | Chicago, Illinois adamb@lull.org | Finger/Web for PGP & S/MIME adamkb@aol.com | http://www.lull.org/adam/ > There's really no such thing as 'installing it twice,' as applications are > stored in a common location. These installers sometimes allow custom installs (I don't remember for sure for Office 2008). You can also install the application and move it later. You can effectively have Office isntalled multiple times on your Mac. Corentin Signature--- Mac:MS MVP http://www.cortig.net/wordpress/ --- http://www.mvps.org - http://mvp.support.microsoft.com MVPs are not MS employees - Les MVP ne travaillent pas pour MS Remove "NoSpam" to e-mail me - Retirez "NoSpam" pour m'écrire Thank you gentlemen for your assistance. >> Do you currently have a copy of Office in your Applications folder? Can you >> launch it under your account? If not, what exactly happens when you try? Office 08 is in my Applications folder. Word and Excel open when I click the icons on the desktop. When I try to use Entourage the error message says that it will not run under my this user profile. It works with my wife's profile though. I will attempt to find Repair Permissions in Disk Utility when I get home and see what happens. Ken > Office 08 is in my Applications folder. Word and Excel open when I click > the icons on the desktop. When I try to use Entourage the error message > says that it will not run under my this user profile. It works with my > wife's profile though. I will attempt to find Repair Permissions in Disk > Utility when I get home and see what happens. There is something that remains unclear to me.... Are you both using Entourage under the same user account (with two different identities) or do you each have a user account and are using Entoruage from there? In either situations, Office is indeed where it should be. No matter what, unless you have a nasty Permissions issue (which shoudl be repaired by Disk Utility), you should be able to launch all applciations from either user account. There is also the possibility that your Entourage Identity database is corrupted. If you have nothing you really need in there (eg: you have an Exchange account and everything will be redownloaded anyway), then you can create a new identity and start from scratch. Otherwise, you should launch Entourage pressing the Alt key down to launch the Database Utility. Ask it to rebuild/repair your database to see if it corrects the issue. Corentin Signature--- Mac:MS MVP http://www.cortig.net/wordpress/ --- http://www.mvps.org - http://mvp.support.microsoft.com MVPs are not MS employees - Les MVP ne travaillent pas pour MS Remove "NoSpam" to e-mail me - Retirez "NoSpam" pour m'écrire Ok Gentlemen this is what I have tried tonight. Based on what Adam and ED said I went to disk utility and repaired permissions. This it the message I received: Permissions differ on "library", should be drwxrwxxr-t, they are drwxrwxr-x. Permissions repair complete. I went to the dock and clicked on Entourage receiving the message, "This identity cannot be opened with this version of Entourage. I just read Corentin's email and used the alt button while clicking on Entourage on the dock launching the Database Utility. I clicked on the rebuild/repair and it said it rebuilt successfully. When I tried to launch Entourage from the dock I received the same identity cannot be opened message as before. Unless this is a challenge to all of you that you feel the need to win I don't plan on continuing to try using Entourage. I have email that works (the postage stamp) so I will be fine with that. Thank you for your work and assistance. Ken > I went to the dock and clicked on Entourage receiving the message, "This > identity cannot be opened with this version of Entourage. Coming into this late... This error means you need to update Entourage. <http://www.entourage.mvps.org/error/identity_not_open.html> SignatureDiane Diane, I have Office: MAC 2008 which as far as I know is the latest version. > Diane, I have Office: MAC 2008 which as far as I know is the latest version. Yes, but have you applied the latest update? Under "About Entourage" you should see 12.1.0. As I explained on the link <http://www.entourage.mvps.org/faq_topic/performance2.html>, This message usually means, for example, that Entourage is at 12.0.0, but the saved database was saved in a more updated version (12.1.0). Since there was a database format change in there, Entourage 12.0.0 cannot open a database saved in 12.1.0. SignatureDiane |
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