Zip file attachments unreadable on Windows machines

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rkdav - 02 May 2008 20:47 GMT

Using Entourage, I sent a .zip file containing a Word document, several JPEG
files and a PDF file to several Windows users. All were able to unzip the
file, however none was able to see anything other than the PDF. In Entourage
preferences, I specified the file was to be encoded for Windows and file
extensions appended. (In fact, I also tested this by sending the same file
encoded for all computers (AppleDouble) and without file extensions appended.
Still no dice. I've reverted to sending just the regular Word, JPEG and PDF
files and those open fine on the Windows machines. I just wanted to use the
.zip file to consolidate about 20 individual files into one.

Any solutions?

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Hui Nee Chin - 02 May 2008 22:41 GMT

How did you zip the files? Did you use just the regular compression feature
on the OS or did you use the compression feature on Entourage? Can you send
me a zip file sample directly to huchinATmicrosoftDOTcom (please modify
accordingly) so that I can take a look at it? Thanks!

Regards,
Hui Nee Chin - huchinATmicrosoftDOTcom
Microsoft Entourage Test
Disclaimer: This mail is provided "AS IS" with no warranties, and confers
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On 5/2/08 12:47 PM, in article
49A3401C-8FD6-42D6-BB8F-1762BAFD1E36@microsoft.com, "rkdav"

> Using Entourage, I sent a .zip file containing a Word document, several JPEG
> files and a PDF file to several Windows users. All were able to unzip the
[quoted text clipped - 7 lines]
>
> Any solutions?

Reply to this Message

Mac Forum / Applications / Entourage / May 2008

Zip file attachments unreadable on Windows machines