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Mac Forum / Applications / Entourage / May 2008



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Search - Entouage

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Kevinw@officeformac.com - 21 Feb 2008 17:20 GMT
Anybody having problems with Search? I type in the name of the person who sent me an email in the "Q" search box upper right with something like "Michael" which is part of "Michael@abc.com". And nothing. If find nothing. I not only have several messages my in box but also in saved and deleted messages. Am I doing something wrong?
Corentin Cras-Méneur - 21 Feb 2008 17:34 GMT
> Anybody having problems with Search? I type in the name of the person
> who sent me an email in the "Q" search box upper right with something
> like "Michael" which is part of "Michael@abc.com". And nothing. If find
> nothing. I not only have several messages my in box but also in saved
> and deleted messages. Am I doing something wrong?

What version of Entourage do you havew?? 2008 comes with two options: a
quickfilter that only filters based on selected criteria (and e-mail
address is not one of them), or the serach box, that's actually
spotlight-based and should be able to find what you are looking for,

Corentin

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Kerry - 22 Feb 2008 15:33 GMT
On Feb 21, 12:34 pm, korvent...@NoSpam.mvps.org (Corentin Cras-Méneur)
wrote:
> <Kev...@officeformac.com> wrote:
> > Anybody having problems with Search? I type in the name of the person
[quoted text clipped - 15 lines]
>     MVPs are not MS employees    -    Les MVP ne travaillent pas pour MS
>  Remove "NoSpam" to e-mail me    -      Retirez "NoSpam" pour m'écrire

I'm having problems with search but only in Calendar and Tasks. If I
type something like a persons name in Calendar, in which I know there
are many entries, nothing shows up unless there is something for
today. Same with Tasks. All other modules work fine. I don't have any
idea why.
Kerry - 22 Feb 2008 15:37 GMT
On Feb 21, 12:34 pm, korvent...@NoSpam.mvps.org (Corentin Cras-Méneur)
wrote:
> <Kev...@officeformac.com> wrote:
> > Anybody having problems with Search? I type in the name of the person
[quoted text clipped - 15 lines]
>     MVPs are not MS employees    -    Les MVP ne travaillent pas pour MS
>  Remove "NoSpam" to e-mail me    -      Retirez "NoSpam" pour m'écrire

I just realized that in a spotlight search I'm getting the same
results - no hits in Calendar or Tasks but I'm getting the hits in
iCal (sync'g between both).
Kevinw@officeformac.com - 22 Feb 2008 19:27 GMT
In reply to my question I found some answers.
First I am running Office 2008.
Second I went ahead and rebuilt the database "System preferences, spotlight, rebuild." this solved the problem.
Corentin Cras-Méneur - 25 Feb 2008 16:04 GMT
> In reply to my question I found some answers.
> First I am running Office 2008.
> Second I went ahead and rebuilt the database "System preferences,
> spotlight, rebuild." this solved the problem.

Great. So it was a Spotlight issue,

Corentin

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Kerry - 27 Feb 2008 00:47 GMT
On Feb 25, 11:04 am, korvent...@NoSpam.mvps.org (Corentin Cras-Méneur)
wrote:
> <Kev...@officeformac.com> wrote:
> > In reply to my question I found some answers.
[quoted text clipped - 11 lines]
>     MVPs are not MS employees    -    Les MVP ne travaillent pas pour MS
>  Remove "NoSpam" to e-mail me    -      Retirez "NoSpam" pour m'écrire

Yes rebuilding the spotlight database in preferences fixes the problem.
Step Schwarz - 22 Feb 2008 04:11 GMT
I think the "Q" the original poster mentions is the magnifying glass icon. And I also had this problem. Even though the preference was set to include Entourage items in Spotlight, neither Entourage nor Spotlight were able to produce any search results. (With the exception of the Filter, which worked fine.) I tried a number of things, and one of them must have worked because everything is working fine now. Here's what I did:

- I've had Spotlight ignoring <user>/Library/Caches (in System Preferences > Spotlight > Privacy) ever since I installed Tiger. I removed that block.
- In Entourage > Preferences... > Spotlight, I unchecked both checkboxes and closed the Preferences window. I quit and relaunched Entourage. I went back to Preferences... > Spotlight, checked both checkboxes, then clicked Rebuild button.

After a few minutes I tried to use Spotlight. Though the icon would highlight in my menu bar, I would never get the search window. What I would get is several errors about a network drive being disconnected (until I clicked the menu bar icon again to de-select it).

I gave it a few hours. Now everything works normally.

I should mention I'm on Tiger and my Entourage database is ~650 MB.

Hope this helps!
Diane Ross - 22 Feb 2008 04:26 GMT
On 2/21/08 8:11 PM, in article ee8e49a.1@webcrossing.caR9absDaxw, "Step
Schwarz " <> wrote:

> I think the "Q" the original poster mentions is the magnifying glass icon. And
> I also had this problem. Even though the preference was set to include
> Entourage items in Spotlight, neither Entourage nor Spotlight were able to
> produce any search results. (With the exception of the Filter, which worked
> fine.)

If you have Notifications/Reminders turned off then....

Spotlight will index any cache files the Entourage daemon has created even
if the daemon is not launched, but no new cache files will be created until
the daemon is launched again. If the Microsoft Sync daemon never launches,
there's no way for Entourage to sync data with Sync Services. The
preferences in Entourage for Sync Services basically control 1) if this
daemon app is launched and 2) where it should sync data to-from.

<http://www.entourage.mvps.org/syncservices/index.html>
Signature

Diane, Microsoft Mac MVP (MVPs are not Microsoft Employees)
Entourage Help Page   <http://www.entourage.mvps.org/>
Entourage Help Blog  <http://blog.entourage.mvps.org/>

closethipster@officeformac.com - 22 Feb 2008 04:49 GMT
Let's see.. Office Reminders and Sync Services (the three checkboxes in the Preferences, at least) are all on. But this is interesting.. so there's some connection between Spotlight and Sync Services?
Diane Ross - 23 Feb 2008 01:20 GMT
On 2/21/08 8:49 PM, in article ee8e49a.3@webcrossing.caR9absDaxw,

> Let's see.. Office Reminders and Sync Services (the three checkboxes in the
> Preferences, at least) are all on. But this is interesting.. so there's some
> connection between Spotlight and Sync Services?

Read

<http://www.entourage.mvps.org/syncservices/spotlight_basics.html>

<http://www.entourage.mvps.org/syncservices/basics.html>
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Diane, Microsoft Mac MVP (MVPs are not Microsoft Employees)
Entourage Help Page   <http://www.entourage.mvps.org/>
Entourage Help Blog  <http://blog.entourage.mvps.org/>

Thomas - 14 Apr 2008 16:31 GMT
go to Entourage preferances for spotlight and turn the damn thing off...then you can search with the old find command you know so well...Spotlight does not work with this updated version so far..ignore all other info...sorry you had to go through all that..

> On 2/21/08 8:11 PM, in article ee8e49a.1@webcrossing.caR9absDaxw, "Step
> Schwarz " wrote:
[quoted text clipped - 18 lines]
> Entourage Help Page
> Entourage Help Blog
Christian Fauchier - 14 Apr 2008 17:24 GMT
> go to Entourage preferences for spotlight and turn the damn thing
> off...then you can search with the old find command you know so
> well...Spotlight does not work with this updated version so far..ignore
> all other info...sorry you had to go through all that..

I can't believe it ! It was THAT simple... :-O

Thousands of thanks,
Signature

Christian

Steve Basile - 14 Apr 2008 20:16 GMT
Thomas and Christian,

I asked earlier about how to Find Within and may have an answer both your
questions and mine in the same shot. Ready?

Leave Spotlight searching ON but hold the option key down when you select
Find or Advanced Find from the Edit menu. Voila!

Steve B.

Thomas wrote on 4/14/08 10:31 AM:

> go to Entourage preferances for spotlight and turn the damn thing off...then
> you can search with the old find command you know so well...Spotlight does not
> work with this updated version so far..ignore all other info...sorry you had
> to go through all that..
Alex Schoenfeldt - 16 Apr 2008 03:05 GMT
Wow, that worked for me too. I hope Diane Ross reads this, as all of her
help was a waste of hours of my time.

On 4/14/08 8:31 AM, in article ee8e49a.10@webcrossing.caR9absDaxw, "Thomas"
<brummett@earthlink.net> wrote:

> go to Entourage preferances for spotlight and turn the damn thing off...then
> you can search with the old find command you know so well...Spotlight does not
[quoted text clipped - 26 lines]
>> Entourage Help Page
>> Entourage Help Blog
Ivar Klaas - 16 Apr 2008 16:30 GMT
Not sure you are aware of this: your remark is not in line with general
polite behavior.

Men with big mouths: "But in the town it was well known when they got home
at night their fat and psychopathic wives would trash them within inches of
their lives....."

Ivar

On 16-04-2008 04:05, in article C42AACFF.25BA0%alex@schoenfeldt.com, "Alex
Schoenfeldt" <alex@schoenfeldt.com> wrote:

> Wow, that worked for me too. I hope Diane Ross reads this, as all of her
> help was a waste of hours of my time.

> On 4/14/08 8:31 AM, in article ee8e49a.10@webcrossing.caR9absDaxw, "Thomas"
> <brummett@earthlink.net> wrote:
[quoted text clipped - 30 lines]
>>> Entourage Help Page
>>> Entourage Help Blog
Kevinw@officeformac.com - 16 Apr 2008 22:09 GMT
Ivar - whoa dude - I didn't necessarily think the post was taking a shot at Diane - she has always been very helpful Instead I think it was merely a poorly worded statement of fact perhaps born from frustration. Diane's got thick skin though I sense as anyone in her line of work of taking all the hard questions has to.
Ivar Klaas - 17 Apr 2008 16:41 GMT
On 16-04-2008 23:09, in article ee8e49a.15@webcrossing.caR9absDaxw,

> Ivar - whoa dude - I didn't necessarily think the post was taking a shot at
> Diane - she has always been very helpful Instead I think it was merely a
> poorly worded statement of fact perhaps born from frustration. Diane's got
> thick skin though I sense as anyone in her line of work of taking all the hard
> questions has to.

Hence the "not sure"

I do not care too much about "We didn't know"

Peace

Ivar
KAZ - 18 Apr 2008 01:27 GMT
> On 16-04-2008 23:09, in article ee8e49a...@webcrossing.caR9absDaxw,
>
[quoted text clipped - 12 lines]
>
> Ivar

It's cool - but I'm sure he doesn't get Pink Floyd
Leo - 22 May 2008 18:48 GMT
Is there a way to standardize a search to occur in ALL MAIL instead of INBOX when you first enter the search phrase into the search box? Now I enter the search phrase, nothing shows up because it is looking into INBOX - then i have to click ALL MAIL and it finds it - i wish it automatically looked in all mail right away - is there a setting?
Diane Ross - 22 May 2008 23:37 GMT
> Is there a way to standardize a search to occur in ALL MAIL instead of INBOX
> when you first enter the search phrase into the search box? Now I enter the
> search phrase, nothing shows up because it is looking into INBOX - then i have
> to click ALL MAIL and it finds it - i wish it automatically looked in all mail
> right away - is there a setting?

No, but you could create a Custom Search. Just save the search after you
select All Mail. (delete the search term after the search window pops up)
You can then double click on this search in the folder view and open it in
it's own window so you'll have it easily available.

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Diane

 
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