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Mac Forum / Applications / Entourage / August 2008HTML forwarding
When I receive an HTML message in Entourage and "download images", it displays as expected. However, when I try and forward it, all of the formatting disappears and only the text and links remain. Does anyone know how to preserve the HTML for a forwarded message and get Entourage to behave like Outlook? Thanks much! This is typically an issue with forwarding complex HTML messages, that is, messages that use HTML elements not supported by Entourage's built-in HTML editor for composing HTML messages. This is because by forwarding, Entourage allows you to edit the content, so the content has to be converted to a format Entourage can edit. You can avoid this issue by forwarding as an attachment. In Entourage 2004, select the message, and then go to Message > Forward as Attachment. In Entourage X or 2001, just create a new message, and then drag the message you want to forward onto the new message composition window. In the future, please state which version of Entourage you're using. On 9/9/07 7:59 AM, in article 1189342763.272451.322680@50g2000hsm.googlegroups.com, "RonL" <bocaboy@gmail.com> wrote: > When I receive an HTML message in Entourage and "download images", it > displays as expected. However, when I try and forward it, all of the [quoted text clipped - 3 lines] > > Thanks much!  SignatureMickey Stevens (Microsoft MVP for Office:mac) Office & Mac Resources: <http://home.earthlink.net/~mickey.stevens/> > In Entourage 2004, select the message, and then go to Message Forward as > Attachment. In Entourage X or 2001, just create a new message, and then > drag the message you want to forward onto the new message composition window. I have notice the same issue in Entourage 2004 v11.3.6 and when it happens I just go back and use the Forward as an Attachment option. I do not understand why you suggested dragging the message to the new composition window? Please clarify..... I must be missing something important. On 9/10/07 6:23 AM, in article arkayREMOVE-FF49C5.06230510092007@news.dallas.sbcglobal.net, "aRKay" <arkayREMOVE@qsl.net> wrote: >> In Entourage 2004, select the message, and then go to Message Forward as >> Attachment. In Entourage X or 2001, just create a new message, and then [quoted text clipped - 5 lines] > composition window? Please clarify..... I must be missing something > important. If you have Entourage 2004, you can just use the forward as attachment feature. That isn't present in Entourage X and 2001, so users need to manually attach the message they wish to forward to a new message. An easy way to do so is to drag the file one wants to attach (like a saved e-mail message) directly onto a new message window, as then it will be attached without having to browse for the file within the "Add Attachment" screen. SignatureMickey Stevens (Microsoft MVP for Office:mac) Office & Mac Resources: <http://home.earthlink.net/~mickey.stevens/> > This is typically an issue with forwarding complex HTML messages, that is, > messages that use HTML elements not supported by Entourage's built-in HTML [quoted text clipped - 23 lines] > Mickey Stevens (Microsoft MVP for Office:mac) > Office & Mac Resources: <http://home.earthlink.net/~mickey.stevens/> Thanks for the explanation. My bad for not mentioning that this was Entourage 2004. Any idea whether this will be fixed in "2008?" Thanks! I have version 2008 and this is still a problem. I forward an email and the html formatting is gone, in favor of an editable version? I've never had to do that. Can't that be something you choose instead of the default? I'm assuming the only workaround is to keep forwarding as an attachment. That's absurd. I have to keep using my Lotus Notes account to do a simple forward and preserve the html formatting...booo. This should be fixed. I've submitted my feedback through the Help on my Entourage, but checking here if I've missed anything. Thanks. On 5/24/08 11:19 AM ET, "JJ_Lara@officeformac.com" > I have version 2008 and this is still a problem. I forward an email and the > html formatting is gone, in favor of an editable version? I've never had to do [quoted text clipped - 5 lines] > if I've missed anything. > Thanks. Forward as attachment from the Message menu. SignatureEd Kimball In addition to forwarding the message as an attachment, I also copy the body of the email and paste it into the new message. That at least maintains the paragraph breaks and renders the message readable instead of running everything together. Madeline JJ Lara wrote: >> I have version 2008 and this is still a problem. I forward an email and the >> html formatting is gone, in favor of an editable version? I've never had to >> do > Forward as attachment from the Message menu. Why is forwarding html messages a problem for Entourage but not Outlook or Mac Mail? I see forwarding as attachment as a workaround, not as a solution. When I forward email, I like to remove the names of other recipients. By sending as an attachment, I am unable to do this. > Why is forwarding html messages a problem for Entourage but not Outlook or Mac > Mail? I see forwarding as attachment as a workaround, not as a solution. > When I forward email, I like to remove the names of other recipients. By > sending as an attachment, I am unable to do this. That's the way MS designed it to work. Send Feedback to Microsoft from Entourage's Help menu to suggest they make it work better. SignatureEd Kimball |
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