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Mac Forum / Applications / Entourage / June 2007Exchange Mac client woes
Using Entourage and Mozilla present certain problems: 1. Entourage (latest version) syncronization is extremely slow and the client systems lack the hard disk space to store multiple users mail and become chocked full of mail. Is there a way to eliminate syncronization in Entourage and leave the mail in the Exchange store? 2. Using Mozilla Thunderbird 2, the syncronization problem is eliminated but the LDAP connector fails to retrieve entries from the GAL. We're unable to access the Exchange Global Address List (or anything in AD) via LDAP using the lastest Versions of Thunderbird on the Mac & the PC. We found several articles in mozillaZine, each suggesting slight variations to the LDAP settings, but none of the these worked. We did log into the LDAP server (it asks for a password) but nothing shows up, not even using the Advanced Search. In every case clicking the "Download Now" button on the Offline tab yields the error "Replication Failed." Most permutations of the following have been attempted: LDAP port 3268 or 389 hostname: myserver or <LAN ip address> or myserver.mydomain.local or <public ip address> or myserver.mydomain.com Base DN: dc=mydomain,dc=local or OU=SBSUsers,ou=Users,ou=MyBusiness,dc=mydomain,dc=local Bind DN: mydomain\username or username@mydomain.local or CN=username,OU=SBSUsers,ou=Users,ou=MyBusiness,dc=mydomain,dc=local Thank you! My comments are inline with yours. I'm assuming that you're connecting your Entourage clients as Exchange clients and not POP/SMTP nor IMAP. > Using Entourage and Mozilla present certain problems: Unfortunately, I won't be able to help with Mozilla. I'm simply not familiar with it. > 1. Entourage (latest version) syncronization is extremely slow and > the [quoted text clipped - 3 lines] > syncronization in > Entourage and leave the mail in the Exchange store? In today's world of huge multi-gig hard drives how are they running out of space!? I can only assume your users are receiving many large attachments. This is a file management issue and needs to be addressed because Entourage must download (synchronize) any message with its attachment before the attachment can be used. You can always go into your account settings and set the Options to "Partially receive messages over ## KB". This will let you read the message without downloading the full attachment but again you'll still need to download the attachment before you can use it. > 2. Using Mozilla Thunderbird 2, the syncronization problem is > eliminated [quoted text clipped - 15 lines] > > Most permutations of the following have been attempted: I can't help you with your Mozilla configuration but I can point you to how you'd set up Entourage. Have a look at this page on The Entourage Help Page <http://entourage.mvps.org/exchange/exchangeatwork.html>. Be sure to pay attention to step #8, which specifies you must be using a Global Catalog as your LDAP server. Keep in mind that GC servers are internal only. You don't share them to the Internet, so you'll be using an internal domain name or IP address. Hope this helps! bill  SignatureWilliam M. Smith (Microsoft Interop MVP - Mac/Windows) |
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