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meghanh@eastlink.ca - 28 Feb 2007 12:02 GMT

After accepting the most recent Microsoft update, Entourage no longer
works for my account. When I try to start it, it will open, but never
finishes loading. The window stays blank and the cursor/rainbow wheel
just runs and runs. I can see the menu but can't click on anything.
When I log into my husbands account on the same computer, Entourage
runs fine.

Anyone else experience something like this?

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Diane Ross - 28 Feb 2007 22:03 GMT

On 2/28/07 4:02 AM, in article
1172664163.086064.271540@s48g2000cws.googlegroups.com, "meghanh@eastlink.ca"

> After accepting the most recent Microsoft update, Entourage no longer
> works for my account. When I try to start it, it will open, but never
[quoted text clipped - 4 lines]
>
> Anyone else experience something like this?

Hold the shift key down when opening Entourage. This will disable any
schedules that are trying to run. It's probably a message in your Outbox or
a message that is trying to download.

More info:

<http://www.entourage.mvps.org/troubleshoot/crashes.html#crash2>

Signature

Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
One of the top five MS Entourage resources listed on the Entourage Blog.
<http://blogs.msdn.com/entourage/>

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Mac Forum / Applications / Entourage / February 2007

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