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Mac Forum / Applications / Entourage / February 2007Messages are marked for deletion as they arrive in the inbox
So here is the deal. I've got a client who I just switched over from PoP to IMAP and once we made this change, a good number of her messages would show up in the inbox and then Entourage immedately marked them for deletion. Either sending them to the trash folder on the IMAP account or doing the strikethru which indicates that a message is being marked for deletion. Any idea how to get it to stop doing this when it's not told to? > So here is the deal. I've got a client who I just switched over from > PoP to IMAP and once we made this change, a good number of her [quoted text clipped - 3 lines] > message is being marked for deletion. Any idea how to get it to stop > doing this when it's not told to? You should cehck the rules and the mailing list manager to make sure they're not sending the messages in the trash or moving them from "online" to "on my computer (which sends the original to the trash as well). COrentin  Signature--- Mac:MS MVP (Francophone) http://www.cortig.net/wordpress/ --- http://www.mvps.org - http://mvp.support.microsoft.com MVPs are not MS employees - Les MVP ne travaillent pas pour MS Remove "NoSpam" to e-mail me - Retirez "NoSpam" pour m'écrire On Feb 27, 12:28 pm, korvent...@NoSpam.mvps.org (Corentin Cras-Méneur) wrote: > <crusaderes...@gmail.com> wrote: > > So here is the deal. I've got a client who I just switched over from [quoted text clipped - 11 lines] > > COrentin Well, I made the change you suggested, it fits both of the symptoms that she was having, so I'll cross my fingers and hope it works. Thanks in advance. > Well, I made the change you suggested, it fits both of the symptoms > that she was having, so I'll cross my fingers and hope it works. > Thanks in advance. I hope it'll work :-) Signature--- Mac:MS MVP (Francophone) http://www.cortig.net/wordpress/ --- http://www.mvps.org - http://mvp.support.microsoft.com MVPs are not MS employees - Les MVP ne travaillent pas pour MS Remove "NoSpam" to e-mail me - Retirez "NoSpam" pour m'écrire On 27/2/07 17:40, in article 1172598019.659662.198650@p10g2000cwp.googlegroups.com, > So here is the deal. I've got a client who I just switched over from > PoP to IMAP and once we made this change, a good number of her [quoted text clipped - 3 lines] > message is being marked for deletion. Any idea how to get it to stop > doing this when it's not told to? They probably have a mailing list manager entry or a mail rule (less likely as these have to be created separately for POP & IMAP) that is moving some mail to a local folder. With IMAP it can only do this with a 'copy & delete', rather than a 'move'. SignatureBarry Wainwright Microsoft MVP (see http://mvp.support.microsoft.com for details) The Entourage User's WebLog has moved! For hints, tips and troubleshooting go to <http://www.barryw.net/weblog/> |
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