Mac Forum / Applications / Entourage / December 2006

OK, I've has this problem since Entourage 2004 was released, and have just
lived with it, hoping for a fix with each Entourage update.

I have multiple IMAP and POP accounts configured.  I have a custom mail view
called "All Inboxes" that shows the contents of all my mail account inboxes
in one view (similar to the way Apple Mail groups all inbox messages
together).

In Entourage X, this worked absolutely great.  I could leave "All Inboxes"
selected, and every time a new message came into any Inbox, the view would
update and I would see my new mail in the custom view.

This has never worked consistently in Entourage 2004.  It sometimes takes
messages over an hour to appear in the custom view.  At first I thought it
was a problem with the Mail View not updating automatically, but now believe
it is an IMAP account problem.  The same thing happens if I select an Inbox
under any IMAP email account.  I often times have to click off of the Inbox,
then click back on it for the new messages to show up.  I've tried every
possible combination of settings "Live Sync - stay connected", etc. with no
luck.  My send receive scheudle is running every 2 minutes, so that is not
the problem.

I've read other people having similar issues, and the comments I've seen
indicate that Microsoft knows there is a problem with the IMAP
implementation in Entourage 2004, but don't plan to have it fixed until the
next office release.

I'm posting this to see if other people have experienced this problem as
well.  Maybe there is something I'm missing, but just want to get some input
from others ...

Thanks -

Tim
twieland@mac.com